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Canal Quays

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Canal Quays
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279 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Englefield Green, United Kingdom
Reviewed 1 week ago

Canal Quays apartments offer high quality accommodation at reasonable prices, only a ten minute walk from the vibrant V&A waterfront with all the bars, restaurants and attractions. Be aware that building of further apartment blocks is in progress so not the most peaceful location at present. In the evening the short cut is closed so it is better to take...

Thank Chris J
Reviewed 4 weeks ago via mobile

Friendly and efficient staff. Secure underground parking. We stayed on the ground floor and the free internet was horrible! Clean. Noisy and unconfortable bed. A bit pricey for what it offers. Great location.

Reviewed 6 January 2017

My partner and I stayed at Canal Quays in mid November. This was our first trip to Cape Town. While the view is nothing to write about, the hotel is in a good location and good value compared to other hotels which were very expensive. It was about a 10 minute walk to the V&A Waterfront (if you walked through...

Thank CanGirl08
Metro Manila, Philippines
Reviewed 3 January 2017

Other than the view and strength of the wifi, I have no problems with this hotel. Comfortable suite for a family of four and close to the Waterfront, it got the job done in terms of a good night sleep and hanging out after tours and meals. Furnishings were nice and new, and there was plenty of space for all...

Thank rokasanda
Birmingham, United Kingdom
Reviewed 27 December 2016

The facilities in the room are pretty good. We have plenty of space and everything worked except the internet which was on and off the whole time. The girl who serviced the room was a star. It would have been helpful if there had been tablets for the dishwasher and/or a second tea towel. It was walking distance from the...

Thank A K
Port Elizabeth, South Africa
Reviewed 26 December 2016

Absolutely every thing you need, practical layout with lovely furnishings and simplicity as a business traveller. Easy to manage the self catering option when you are on business, working long hours. Very relaxing.

Thank KKELLY67
Pretoria, South Africa
Reviewed 19 December 2016

The room was not clean. There was no WIFI password and reception was not accessible despite numerous calls. The construction across the canal made the experience worse. The complimentary necessities like shower caps were not provided.

Review collected in partnership with this hotel
Thank jonesl338
Greater Johannesburg, South Africa
Reviewed 19 December 2016

This establishment is gret value. Centrally located for easy access to all the highways. It is very close to the highway and Hrbour so the noise levels are very high. The high the apartment that you are in the noiser it gets. The apartments are of a good size and has everything a self catering unit needs. I will come...

Thank Antonds1964
London, United Kingdom
Reviewed 8 December 2016

If we had know that less than 50m away was a massive building site would not have booked this apartment. Building work started at 6am and continued all day till 6pm. Pile driving was very noisy and dust made the balcony not useable during the day. Also things supposed to be in the flat or replenished by the cleaners, mentioned...

Review collected in partnership with this hotel
Thank John D
Winterton, South Africa
Reviewed 28 November 2016

Well equipped and good reception and signing in with Nash, who did a great job welcoming us and orientation us! Apartment is spacious and has all the necessary facilities. Well maintained and neat....clean and nicely lit with an outside patio...Unfortunately looking onto a very industrial harbour development...with construction going on. The couch is extremely hard and uncomfortable even when using...

1Thank Koos K

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Escape to a serene location overlooking the beautiful working harbour of Cape Town. Canal Quays is a modern property classically furnished and ideally positioned on the canal waterway. This venue affords guests the comfort of spacious self-catering apartments in a quiet area of the city. Canal Quays is ideal for business and leisure as it's a stroll to the Cape Town International Convention Centre, and within walking distance to the city's financial district and a short drive to various shopping centres, restaurants and major attractions. Each modern apartment is equipped with a kitchen, open-plan dining and lounge areas, including spacious bedrooms, which makes Canal Quays suitable for short and long stays in Cape Town. Our services include pre-arrival grocery shopping, airport transfers, car rental, day tours and sightseeing excursions (charges apply). Personal laundry and dry cleaning services are available upon request (surcharge applicable). ... more   less 

Additional Information about Canal Quays

Address: 1 Lower Burg Street | Convention Centre Square, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $123 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Canal Quays 4*
Number of rooms: 24
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Also Known As:
Canal Quays Cape Town, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Canal Quays staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good. We stayed in 101 (ground floor, two bedrooms, large terrace) and 407 (4th floor, two bedrooms, balcony). Both were excellent.”
 of 5 bubbles 971chrisj, 13 Feb 2017 | Read review
“There is not much of a view, unless you like container terminal facilities.”
 of 5 bubbles rokasanda, 2 Jan 2017 | Read review
“beware of the noise levels and it does not have direct access to the waterfront”
 of 5 bubbles Antonds1964, 18 Dec 2016 | Read review
“keep voile curtains closed all day keeps the mosquitoes out.”
 of 5 bubbles Z7477YFjohnd, 7 Dec 2016 | Read review
“Convenient, accessible and well located except for the lack of nice views.”
 of 5 bubbles KoosK_12, 27 Nov 2016 | Read review
5 of 5