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Cape Town Ritz Hotel

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Cape Town Ritz Hotel
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767 Reviews from our TripAdvisor Community

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Showing 587: English reviews
Knoxville, Tennessee
Reviewed 1 September 2016 via mobile

We stayed here for only one night but they were so attentive and took us back to our ship several times in a mercedes when we had only asked for a taxi. The hotel was clean and comfortable, the bar prices so reasonable and when we did leave by taxi we left our bag which one call from the taxi...

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Thank Gail S
Port Shepstone, South Africa
Reviewed 29 August 2016

My ship sailed into Harbor and I was advised to spend a night in Cape Town before flying out the next day. The taxi dropped me off at the door, the entrance was welcoming with a delicious smell of freshly brewed coffee from the Coffee bar. I booked in and the manager informed me that he would, go and check...

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Thank 128leila
Centurion, South Africa
Reviewed 1 August 2016

Had a 10-day business trip to Cape Town, was booked at the Ritz Cape Town. After reviewing the location and overall experience, was excited. Buffet breakfast was included and with free WiFi, pleasantly surprised. Stayed on 9th floor, close to elevator, large LED TV, workstation and bathroom with hand basin and shower. Travelled in May, so temps were a bit...

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2Thank Wilcot
Gauteng, South Africa
Reviewed 27 July 2016

My stay was nice and comfortable, though the room was smelling of cigarette badly, the maintenance that was going on was very distracting. The room was nice and big for one. TV kept on disconnecting. Staff was friendly and helpful.

Review collected in partnership with Amoma.com
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Helpful?
Thank phumzilep2016
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Phumzile Thank you for the constructive feedback. I'm glad to advise that all your concerns are being addressed. The maintenance work you referred to is part of the extensive refurbishment work we're currently undertaking. Your comments on staff friendliness is appreciated. Kind Regards

Reviewed 26 July 2016 via mobile

it was welcoming and friendly,amazing pool area including a restaurant,rooms are good for the price you paying,everything is close by,and the amazing beach view depending on which room you get cheers.

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Thank Jc A
Durban, South Africa
Reviewed 14 July 2016

Great location and great accommodation. we would definitely recommend this hotel to fellow friends and colleagues and look forward to visiting the hotel again! thank you to the hotel and staff for making it memorable.

Review collected in partnership with this hotel
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Thank 884reinierd
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Reinier, Thank you for the kind words! Looking forward to welcoming you back soon. Regards Pieter

Reviewed 13 July 2016 via mobile

We looked forward to a nice visit at the Ritz but were so disappointed. The staff were friendly (especially Cathy) but unfortunately the management of the hotel let us down. First of all, the aircon didn't work and could not be fixed. Secondly, the room next to ours was occupied by a chainsmoker who left our room and clothes with...

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2Thank Clarissa P
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Clarissa, Thank you for sharing your disappointing stay. I'm looking forward to welcoming you back when our refurbishment is complete. Please contact me when you visit CT again. I will ensure that you experience our upgraded rooms and facilities. Kind regards Pieter van Eck

Cape Town Central
Reviewed 13 July 2016

There are renovations taking place but the hotel already looks amazing and the staff are top class. Really enjoyed our stay and will certainly be back. Look forward to the completion of the revolving restaurant. Excellent location near good restaurants.

Review collected in partnership with this hotel
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Thank maggiecR4285UE
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Maggie, Thank you for the review. We are working hard to improve our product and service. The revolving restaurant will open soon! Regards Pieter van Eck

Reviewed 13 July 2016 via mobile

The reception staff and doorman were very friendly! but there is construction that is happening which was a complete disruption! Banging amd drilling from 8am.. With no warning! I'm glad they are making upgrades as the carpets are old and smelly, the bathroom is completely outdated and the aircon didn't work! There was someone smoking on our floor which left...

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Helpful?
Thank Louise J
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Louise, Your feedback is appreciated. All our rooms are undergoing major renovation and all the areas of concerns mentioned will be addressed. Let me know when you visit the area again - I will ensure you enjoy the comfort of one of our upgraded rooms. Kind regards Pieter van Eck

Johannesburg, South Africa
Reviewed 12 July 2016

Review collected in partnership with Amoma.com
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Thank U6162IMkimberlys
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Cape Town Ritz Hotel

Address: Corner Main & Camberwell Roads | Sea Point, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $94 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cape Town Ritz Hotel 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Ritz Hotel Cape Town
Cape Town Ritz Hotel South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Cape Town Ritz Hotel staff and other travellers.
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over a year ago

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Questions? Get answers from Cape Town Ritz Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have got one before you arrive”
 of 5 bubbles BelgianPeter, 20 Nov 2016 | Read review
“Rooms on south face Lions Head and Sea Point, north faces Robben Island”
  • TV and Workstation
  • Two 3/4 beds pushed together
  • Lions Head on left, Sea Point to right
 of 5 bubbles Wilcot, 1 Aug 2016 | Read review
“Avoid booking budget rooms. If your budget permits try to book the more modern rooms which are pricier but very comfortable.”
 of 5 bubbles M4634BEpeterm, 28 Jun 2016 | Read review
“The higher floors have the best views”
 of 5 bubbles , 9 Jun 2016 | Read review
“I was in the 8th floor. I guess its the way to go.”
 of 5 bubbles doreenm543, 30 May 2016 | Read review
5 of 5
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