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Cape Town Ritz Hotel

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Cape Town Ritz Hotel
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763 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Reviewed 26 July 2016 via mobile

it was welcoming and friendly,amazing pool area including a restaurant,rooms are good for the price you paying,everything is close by,and the amazing beach view depending on which room you get cheers.

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Helpful?
Thank Jc A
Durban, South Africa
Reviewed 14 July 2016

Great location and great accommodation. we would definitely recommend this hotel to fellow friends and colleagues and look forward to visiting the hotel again! thank you to the hotel and staff for making it memorable.

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Helpful?
Thank 884reinierd
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Reinier, Thank you for the kind words! Looking forward to welcoming you back soon. Regards Pieter

Reviewed 13 July 2016 via mobile

We looked forward to a nice visit at the Ritz but were so disappointed. The staff were friendly (especially Cathy) but unfortunately the management of the hotel let us down. First of all, the aircon didn't work and could not be fixed. Secondly, the room next to ours was occupied by a chainsmoker who left our room and clothes with...

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Helpful?
1Thank Clarissa P
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Clarissa, Thank you for sharing your disappointing stay. I'm looking forward to welcoming you back when our refurbishment is complete. Please contact me when you visit CT again. I will ensure that you experience our upgraded rooms and facilities. Kind regards Pieter van Eck

Cape Town Central
Reviewed 13 July 2016

There are renovations taking place but the hotel already looks amazing and the staff are top class. Really enjoyed our stay and will certainly be back. Look forward to the completion of the revolving restaurant. Excellent location near good restaurants.

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Helpful?
Thank maggiecR4285UE
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Maggie, Thank you for the review. We are working hard to improve our product and service. The revolving restaurant will open soon! Regards Pieter van Eck

Reviewed 13 July 2016 via mobile

The reception staff and doorman were very friendly! but there is construction that is happening which was a complete disruption! Banging amd drilling from 8am.. With no warning! I'm glad they are making upgrades as the carpets are old and smelly, the bathroom is completely outdated and the aircon didn't work! There was someone smoking on our floor which left...

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Helpful?
Thank Louise J
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Louise, Your feedback is appreciated. All our rooms are undergoing major renovation and all the areas of concerns mentioned will be addressed. Let me know when you visit the area again - I will ensure you enjoy the comfort of one of our upgraded rooms. Kind regards Pieter van Eck

Johannesburg, South Africa
Reviewed 12 July 2016

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Helpful?
Thank U6162IMkimberlys
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Durban, South Africa
Reviewed 12 July 2016

Being two young students from Durban, we are fairly new to traveling. This hotel made us feel comfortable and welcomed at all times. We had constant service and access to all we required. A memorable experience indeed!

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Helpful?
Thank stephanien125
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Good Day Thank you for the kind feedback. Much appreciated. Kind Regards Pieter van Eck

Cape Town Central
Reviewed 11 July 2016

Friendly staff at reception, terrible bathroom e needs an upgrade, terrible smell in room, toilet not working properly. Bulb fell out of light as i switched on the light and was reported but was still there later.

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Helpful?
Thank vivianl259
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Vivian, Thank you for the review. My apologies for the uncomfortable stay. You will be glad to know that all our guest rooms will be upgraded. Looking forward to welcoming you back. Regards Pieter van Eck

Reviewed 9 July 2016 via mobile

The place was basic and worth the money we paid for it based on the area its in. The check in was rather slow, they seemed short staffed. On a budget, this is the place to stay. Its comfortable and basic. Wish they could switch off the burner they had at reception as it was cold cos it just make...

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Helpful?
Thank Nelisa S
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Nelisa Thank you for the review. We are in the process of refurbishing the hotel, converting the property to a 'Great' hotel. All the areas you mentioned are being attended to - even a brand new lobby area will be launched soon. Kind Regards Pieter van Eck

Cape Town, South Africa
Reviewed 5 July 2016

Management and Staff very friendly, polite and helpful. We had a wonderful stay at the Ritz View was beautiful, Breakfast was good and within walking distance to the shops and Restaurants. Enjoyed our room which they gave us.

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Helpful?
1Thank karensT7242LR
HotelManager076, General Manager at Cape Town Ritz Hotel, responded to this review

Dear Karen, Your kind feedback is appreciated. Thank you so much. Kind regards Pieter van Eck

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Cape Town Ritz Hotel

Address: Corner Main & Camberwell Roads | Sea Point, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $103 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cape Town Ritz Hotel 3*
Number of rooms: 216
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Also Known As:
Ritz Hotel Cape Town
Cape Town Ritz Hotel South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Cape Town Ritz Hotel staff and other travellers.
36 questions
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over a year ago

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Questions? Get answers from Cape Town Ritz Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have got one before you arrive”
 of 5 bubbles BelgianPeter, 20 Nov 2016 | Read review
“Rooms on south face Lions Head and Sea Point, north faces Robben Island”
  • TV and Workstation
  • Two 3/4 beds pushed together
  • Lions Head on left, Sea Point to right
 of 5 bubbles Wilcot, 1 Aug 2016 | Read review
“Avoid booking budget rooms. If your budget permits try to book the more modern rooms which are pricier but very comfortable.”
 of 5 bubbles M4634BEpeterm, 28 Jun 2016 | Read review
“The higher floors have the best views”
 of 5 bubbles , 9 Jun 2016 | Read review
“I was in the 8th floor. I guess its the way to go.”
 of 5 bubbles doreenm543, 30 May 2016 | Read review
5 of 5
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