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Convention Square, Lower Long Street Convention Square, Cape Town Central 8000 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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USD 191
Free cancellation until 14/08/21
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Cape Town
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#41 of 124 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travellers' Choice
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront in Cape Town, South Africa, The Westin Cape Town is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. Our 5-star business hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront.
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Room & Suite (624)624
Full view
Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Free shuttle or taxi services
Business Centre with Internet Access
Wifi
Hot bath
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, Afrikaans
Location
Full view
91Great for walkers
Grade: 91 out of 100
48Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
Convention Square, Lower Long Street Convention Square, Cape Town Central 8000 South Africa
Getting there
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2,695Reviews35Q+A100Room tips
Reviews
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Popular mentions
I have stayed at the Westin before the pandemic and I was impressed. I then made a mistake of visiting during COVID I regretted it. At buffet breakfast food was like it was cooked for non paying patrons. The staff had no control of the roudy guest..just terrible.
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Date of stay: October 2020
Rooms
Location
Service
Room Tip: May sure nothing bites you
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Helpful
Response from Florencia Louw, Guest Services / Front Office at The Westin Cape Town
Responded 2 weeks ago
Dear NcuncuTraveler, Thank you very much for taking time to post a review online. We are extremely grateful for your visit during these challenging times. It is, however, a pity that our breakfast experience did not live up to your expectations during this visit. Please accept our sincere apologies for any inconvenience caused regarding this. We certainly strive towards providing our guests with an amazing experience and have relayed the information to the relevant department to improve the standard of service. We hope to welcome you back for a return visit soon so that we can have the opportunity to showcase the level of excellent service that you expect. Regards, Leon Meyer General Manager
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+1
My partner and I spent a night at The Westin Presidential Suite this past weekend in Cape Town. While travel is tricky during this time in the Pandemic, staycations are the next best thing and we were in desperate need of a spoil! Two major highlights: the excellent service and the food! I was so impressed by the chef's creativity and ability to create amazing vegan, gluten-free dishes for me (my partner eats everything haha). We also booked massages and I encourage anyone who lives in cape town to visit the hotel just for the spa! it's beautiful! And the treatments are incredible. The Presidential Suite itself is a huge spoil - the panoramic views of the city and harbour are breathtaking and I rate it has the best hotel bath in cape town!
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Room Tip: All the rooms are great, but if you want a special treat for a special occasion, book the...
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Helpful
Response from Marilize Van Niekerk, Owner at The Westin Cape Town
Responded 3 weeks ago
Dear amyhoppy2020, Thank you for the wonderful comments regarding your recent stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our rooms and facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments regarding your staycation experience. It’s great to know that you enjoyed it. Feedback from our guests allow us to continually improve services offered and is noted. We hope that you will return soon to let us showcase our high standards of service once again! Warm regards, Leon Meyer General Manager
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The food is first class but the boss shouted at a lovely waiter in front of us which was totally out of order for nothing much I found it uncomfortable and felt sorry for the waiter to be shouted at in front of customers I would have given 4 stars if this did not happen
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
The Westin Cape Town was everything my family and I expected. They went the extra mile to ensure that we always felt safe in terms of their strict COVID protocols . The junior suite had a lovely decor and was spacious. The breakfast was good, considering the COVID protocols that needed to be followed. What made our stay extremely pleasant was the hospitality shown by the guest liaison manager, Jason. He treated us like royalty from the time we checked -in until our check out. He went out of his way to make our stay comfortable and enjoyable.
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Florencia Louw, Guest Services / Front Office at The Westin Cape Town
Responded 14 Dec. 2020
Dear faizrajah, Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our services and facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments regarding the COVID protocols put in place as well as your comments about the room experience and Jason. It’s great to know that it made an impact. Feedback from our guests allow us to continually improve services offered and is noted. We hope that you will return soon to let us showcase our high standards of service once again! Have a wonderful festive season. Warm regards, Leon Meyer General Manager
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We stayed here and were really impressed. The front desk staff were super friendly and helpful. Its a BIG busy hotel compared to the Marriott and Protea we normally stay in. The indoor pool and spa is nice. Great views from the Sauna. We got a really nice room upgrade and gift in the room as Titanium members. The outdoor pool is not so good. Very small space with not many chairs which is a shame as its the only outdoor hotel space. The Club lounge was good as was breakfast in the main restaurant. I would definitely recommend staying here and we will be back.
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Date of stay: February 2020
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from Florencia Louw, Guest Services / Front Office at The Westin Cape Town
Responded 11 Dec. 2020
Dear WZVZ, Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments regarding the outdoor pool. Please accept our sincere apologies if it didn’t live up to your expectations. Feedback from our guests allow us to continually improve services offered and is noted. We hope that you will return soon to let us showcase our high standards of service once again! Warm regards, Leon Meyer General Manager
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PRICE RANGE
USD 140 - USD 335 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin cape town hotel cape town central, westin cape town, cape town westin
FORMERLY KNOWN AS
Arabella Sheraton Grand Hotel
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
483
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Claim Your Listing Frequently Asked Questions about The Westin Cape Town
Which popular attractions are close to The Westin Cape Town?
Nearby attractions include African Curiosity (0.2 km), Prestwich Memorial Garden (0.4 km), and Pichulik (0.4 km).
What are some of the property amenities at The Westin Cape Town?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Cape Town?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Cape Town?
Yes, a parking garage is available to guests.
What are some restaurants close to The Westin Cape Town?
Conveniently located restaurants include Brownies & downieS, Col'Cacchio Foreshore, and The Firemans Arms.
Are there opportunities to exercise at The Westin Cape Town?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Westin Cape Town have an airport shuttle?
Yes, The Westin Cape Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Westin Cape Town located near the city centre?
Yes, it is 0.3 km away from the centre of Cape Town Central.
Are any cleaning services offered at The Westin Cape Town?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Cape Town offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.