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Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge

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Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge
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880 Reviews from our TripAdvisor Community

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Start your review of Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge
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Peebles
Reviewed 2 days ago NEW

This hotel was perfect for us as we wanted to be near the waterfront but not right down at it. The staff were very professional and helpful and there was ample parking too. Literature stated that the walk to the Waterfront would take 10 minutes and we were rather sceptical about that but it was spot on. The area was...

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Helpful?
Thank Brina58
London
Reviewed 4 days ago NEWvia mobile

A perfect choice to stay in Cape Town. Make sure you upgrade to business room as they're a lot bigger and in a newer building where breakfast is served. Speaking of breakfast, it was delicious with stunning Table Mountain views. The staff and service was prefect! Didn't get 5* as the room service wasn't great and took a while but...

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Thank mynameisamy
Reviewed 5 days ago NEW

Booked via Booking.com, wasn't aware that there was a campus, it leads you to believe that the converted prison was the hotel not a university campus, our room the same side as the Stonebreakers was a nice comfortable room, staff don't make decisons seem to ask another for advice but very friendly.

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Helpful?
Thank John H
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge, responded to this review

Dear John H, We appreciate and thank you for taking the time to write a review of your experience at our Hotel. We are a unique hotel in that we are situated on the same premises as the old Breakwater Prison which dates back to 1859. We are also affiliated to the University of Cape Town's Graduate School of Business,...

Reviewed 6 days ago NEW

The location is terrific, and the staff pretty good - the rooms, however, leave a lot to be desired! Our original room was a family suite. There was nothing suite or family about it....just two very small rooms with a shared entry and bath. Our room was so small that there was no room to open my suite case. One...

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Helpful?
Thank JodieLiddy
PHBWLCPT, Front Office Manager at Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge, responded to this review

Dear JodieLiddy, Thank you for taking the time to provide feedback of your experience with us. From the moment you walk into our Hotel it is our responsibility to give you the best service and deliver. Clearly this time around that was not the case and for that we are sincerely sorry. Thank you for providing honest feedback. Knowing where...

London, United Kingdom
Reviewed 6 days ago NEW

We stayed in the executive/business room which was spacious and clean with tea and coffee facilities as well as water replenished daily. We had breakfast one day only, which had a good selection and freshly made eggs however you want them (just be prepared to wait a very long time for them!). WiFi worked ok, but it is a hassle...

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Helpful?
Thank Phil H
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge, responded to this review

Dear Phil H, Thank you for taking the time to write a review of you experience at our Hotel and for the great rating. We are happy to read that you enjoyed your stay with us. With regards to the Wi-Fi, we are working on it to ensure that our GUESTS have hassle free access to Wi-Fi. Please accept our...

Hobart, Australia
Reviewed 1 week ago

Excellent location. Hop On Hop Off bus leaves from just across the road (down the steps) and it is any easy walk to the waterfront. Reception staff were excellent, despite giving us misinformation re our breakfast inclusion. Our room was spacious and roomy with a great view of Table Mountain. I realise not all rooms are this good - another...

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1Thank foodiept
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge, responded to this review

Dear footiept, We appreciate and thank you for taking the time to review our Hotel. Our location is definitely one our features of which we are proud. We are very fortunate to be located on the V & A Waterfront, which is within walking distance of the Wharf, where you can shop to your heart's content or sample the various...

London, United Kingdom
Reviewed 1 week ago via mobile

Not at all impressed. We phoned ahead to say we were flying all night from London via joburg and had a lunch meeting at the hotel for 1pm. We asked for early check in which they said they said they would "note." We arrived at 12.25 and asked to check in to be told... check in is at 2pm. We...

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Helpful?
Thank Andyandnicki
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge, responded to this review

Dear Andyandnicki, Thank you for taking the time to inform us of your experience at our Hotel. From what we can see your experience was not reflective of our brand. We apologize for this. We are always hard at work to ensure our team delivers on our brand promise and every customer has a positive experience. Apologies are not enough....

Reviewed 1 week ago

rooms are nice and clean. Fantastic location for stay in Capetown. Many tourist places in a walking distance. Foods are good and plenty of parking spaces. Friendly staffs will make your life easy. Two Ocean aquarium and VA Water front are only 5-10mis walk. Trip to robben island is also leaving from Water front area. There are many good restaurants...

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Helpful?
Thank Rezwan T
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge, responded to this review

Dear Rezwan T, Thank for taking the time to write a review on our Hotel and for scoring us a high 5. Our GUESTS comfort is important to us, and reading that you found our rooms nice and clean gives us great satisfaction. We believe that location is important when selecting a holiday destination, and by selecting our Hotel as...

Los Angeles, California
Reviewed 1 week ago

This place is an old prison that has been renovated. It is now partially a hotel and partially a business school? Not quite sure. One thing I'm sure about though is that it is super creepy to walk around the hotel at night. We had to stay here for a couple of nights because it is the only thing we...

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Helpful?
Thank Elodat
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge, responded to this review

Dear Elodat, Thank you for informing us of your stay at our Hotel. We are truly sorry your stay at our hotel was not to your satisfaction. Our goal is customer satisfaction and we clearly failed to deliver. Our Hotel is unique in that it is located on the same site as the old Breakwater Prison which dates back to...

A TripAdvisor Member
Level Contributor
84 reviews
26 hotel reviews
8 helpful votes
Reviewed 1 week ago via mobile

The hotel is right opposite the V&A Waterfront. Walking distance from most of the waterfront amenities and attractions. Friendly staff, check in easy and general Hotel feel very comfortable. There is a lift as it's a two story building. The dinner is either buffet or a la carte. Breakfast is also good and prices are reasonable. Rooms are adequately furnished...

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Thank A TripAdvisor Member
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge, responded to this review

Dear GUEST, Thank you for taking the time out of your busy schedule to review our Hotel. My TEAM takes pride in what we do, and its through feedback like yours, full of affirmations and encouragement, that we renew our commitment to giving our best. GUESTS like you make doing what we do a true pleasure. Thank you once again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Experience a rich piece of history balancing modern-day comfort when you stay at this hotel right next to Cape Town's fabulous V&A Waterfront. Just a minute away from restaurants, theatres and shops, the hotel is perfectly positioned in the heart of the V&A Waterfront and 25km from Cape Town International Airport. The hotel is also near all the main routes to the beaches, mountain walks and city hotspots as well as the Cape Town International Convention Centre (CTICC) and Cape Town Stadium. The hotel is closely linked with the University of Cape Town's Graduate School of Business and features 18 conference venues, four public lounges, gym, SPA, business centre, 24-hour secure parking - 250 parking bays, airport transfers, laundry service. The hotel boasts with 191 modern environmentally conscious rooms with standard rooms, business suites and family units. All rooms are equipped with minibar fridge, free uncapped WIFI, tea/coffee facilities, air-conditioning, LCD flat screen TV, telephone and laptop-friendly electronic safes. Stonebreakers Restaurant offers a la carte & buffet menus daily in a relaxed atmosphere with magnificent views of both the V&A Waterfront and Table Mountain. A selection of alcoholic and non-alcoholic beverages is available from our full service bar. ... more   less 

Additional Information about Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge

Address: Portswood Road | V & A Waterfront, Cape Town Central 8001, South Africa (Formerly Protea Hotel Breakwater Lodge)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $149 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge 3*
Number of rooms: 191
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Marriott, Hotels.com, Cheap Tickets, Agoda and Travelocity so you can book your Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Breakwater Cape Town Central
Breakwater Hotel Cape Town
The Breakwater Hotel
Protea Hotel By Marriott Cape Town Waterfont Breakwater Lodge South Africa
Hotel Style:
#23 Spa Hotel in Cape Town Central
#48 Business Hotel in Cape Town Central
#54 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Cape Town Waterfont Breakwater Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard view was quiet and perfect for us.”
 of 5 bubbles Brina58, 25 Feb 2017 | Read review
“Ask for a room with views of Table Mountain”
 of 5 bubbles 4PhilH4, 21 Feb 2017 | Read review
“Ask for a room with a view of Table Mountain or the waterfront.”
 of 5 bubbles foodiept, 18 Feb 2017 | Read review
“request for luxury room if you can afford”
 of 5 bubbles 221kennym, 14 Feb 2017 | Read review
“Rooms facing waterfront.Higher floors.”
 of 5 bubbles sdsbatth, 5 Feb 2017 | Read review
5 of 5