carrying on from my previous review, Hotel staff all require a mention as they worked tirelessly to uphold the cleanliness and maintenance of this icon of a hotel which serves the southern cape well..
We were upgraded on arrival and the rest of our stay was wonderful. The rooms are very spacious and the bath rooms very modern. The staff was very friendly and helpful. Breakfast was delish. The hotel is well situated for traveling in Cape Town.
While COVID is no doubt putting pressure onto hotels, I find this hotel is starting to show it's age. Breakfast is well presented, considering, but not great by any extent, just OK, COVID can't be blamed for everything ... and at R4000 a night, certainly not good value.
We stayed here for 1 week.Fantasic position for all amenities,the Waterfront and its shop bars and restaurants literally on your doorstep.Lovely room,very good service.Excellent breakfast,vast choice of food.very helpful and friendly bar staff.Lovely pool with a bar .Would certainly recommend this hotel to everyone
First and foremost, I’d like to compliment all the staff who were absolutely charming and very attentive. The hotel has a superb location and views but unfortunately it is trading too hard on that and not sufficiently compensating for what lacks inside. I have no doubt that it would have been “the” place to be when it first opened but staying there now, feels rather dated. Having said that if you’re just looking for a base in the V&A and not too fussed about the rest, then it’s perfect - but from our perspective we would have just as happily extended our stay in Camps Bay and just taken the 15 mins taxi to the V&A. The breakfast was also a big disappointment and not commensurate with a hotel of the standard it is aiming for - think lines of people hoarding around buffet stations and understaffed service. This hotel has so much potential but just needs some TLC to bring it back to its glory days. …
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