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Belmond Mount Nelson Hotel

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Belmond Mount Nelson Hotel
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1,457 Reviews from our TripAdvisor Community

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Showing 1,285: English reviews
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Boksburg, South Africa
Reviewed yesterday NEW

On 12 March a party of 5 of us attended the Afternoon Tea. It was the first time for all of us and we had looked forward to it with great excitement. On arrival, we were delighted with the setting and the table layout. Everything looked perfect. However, looks can be deceiving. The savouries and sweet treats on display were...

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Helpful?
Thank biddy511
Las Vegas, Nevada
Reviewed 3 days ago NEW

I was honestly apprehensive when booking this property as by the pictures it seemed different then what I am used to when traveling. I was pleasantly surprised and this hotel exceeded my expectations! The front desk was warm and welcoming. The housekeeping team was pleasant and the bartenders were fun and friendly. Breakfast was lovely and high tea was incredible!...

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Thank Matthew F
Dallas, Texas
Reviewed 4 days ago NEW

There is no doubt in my experience that staying at the Mount Nelson should be a bucket list item for anyone who loves travel and exploration. You are enveloped in old world charm and ambiance the moment you drive through the beautiful formal entrance and that is where the magic begins. The valet team, porters and front desk staff are...

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1Thank seanmage
caerphilly
Reviewed 5 days ago NEW

This is a must do. Afternoon tea at the Mount Nelson--you must pre-book. The hotel has lovely grounds to wander through before and after tea. Dress smartly, shorts are allowed but it is nice to get the slacks and white shirt out of case . You are superbly attended to when escorted to your table.Tea is delivered and "prepared" by...

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Thank jimCaerphilly
Amsterdam, The Netherlands
Reviewed 6 days ago NEW

Historic Cape Town hotel is still one of the best, despite competition from hotels in the Waterfront area. The room was very spacious and well equipped. Beautiful gardens and I loved the way the life inside the hotel spilled out into tthe gardens. I found the staff at Reception aloof, arrogant, and not very efficient, whereas most of the other...

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Thank ChrBrd
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your review of our hotel and our beautiful gardens, and we also think that our neighbourhood offers a true authentic Cape Town experience. Please accept our apologies for your experience of our reception staff - we have passed your comments on to our Guest Relations Manager.

Johannesburg, South Africa
Reviewed 6 days ago NEW

Timeless, Elegant and Sophisticated would be the easiest way to summarize the Belmond Mount Nelson. I was truly impressed with the hotel taking into account that it is over a hundred years old and still keeps up with the times. Set in the vibrant heart of Cape Town, this luxury hotel and spa offers easy access to all that's happening...

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Thank Renier F
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much, we love the way you describe us as Timeless, Elegant and Sophisticated. Yes we do our best to keep up with the times and also to celebrate our 118 years of hospitality.

Woldingham, United Kingdom
Reviewed 1 week ago

We treated ourselves to a 3 night stay here based on our fabulous experience at another Belmond hotel at the Igacu Falls in Brazil last year. Normally we steer clear of large hotels but we where keen to see if this group was a one of or not. No, this hotel is fabulous. So much attention to detail. All staff...

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Thank BabsKM
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your glowing review of your stay with us and of our staff, your room, the cuisine, our fabulous waiter Wilson in the lounge and of course our unbeatable location which, despite being so perfectly positioned to discover Cape Town, still allows you to feel like you are in an oasis in the city.

Manchester, United Kingdom
Reviewed 1 week ago

We stayed at this hotel on a week long conference recently and the place was every bit as good as the reports suggested Set uphill away from the center in clear view of the magnificent table mountain this elegant Colonial hotel clearly lived up to its reputation as one of the best in Cape Town. The rooms were fantastic the...

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Thank Mike J
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your lovely review of our rooms, the guest areas, the relaxed yet classy atmosphere and the magnificent views of Table Mountain. We are delighted that despite the haphazard service at the pool, you still think we are a fantastic hotel that must be visited.

warwick
Reviewed 1 week ago

outstanding as you would expect. The selection of food was brilliant and it was very nice. Setting is amazing and the team are very attentive. All in all, cant fault the place and hope to be back one day.

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Thank ccfcway
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We hope you come back too, thank you so much for your compliments.

Milton Keynes, United Kingdom
Reviewed 1 week ago via mobile

After being recommended for afternoon tea we visited as a group of 7 and were waited on efficiently. The food and tea is to a very high standard and we were never left waiting too long for the courses to be served. Thoroughly recommend if you are exploring Cape Town as I can see why it is a must do!

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Thank rwells111
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much, we are delighted you loved your Afternoon Tea experience with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oasis Bistro
Oasis Bistro
Cuisines: French, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Belmond Mount Nelson Hotel is a timeless and authentic resort hotel located in the heart of Cape Town. With a unique legacy of service excellence based on authentic Cape hospitality, the hotel remains a destination of choice. The hotel's convenient location makes it easy for guests to explore the city centre and its surrounds, and some of South Africa's best beaches. The garden estate setting is an urban sanctuary, complete with two heated swimming pools, rolling lawns, a palm lined avenue and secluded Rose gardens which lend themselves to romance. The abundance of secure wide open space makes families feel at home and encourages children to run free and explore. Several distinctive accommodation wings offer a variety of 198 individually decorated, elegantly appointed rooms and suites. No two rooms are exactly the same, and each annexe offers unique views, mood and style. Belmond Mount Nelson Hotel has played host to countless weddings and milestone celebrations. The glamorous and contemporary Planet Bar and Restaurant offers guests a true South African gastronomic dinner experience, and the newly refurbished Oasis Bistro offers guests a Mediterranean inspired al fresco breakfast and lunch menu overlooking the family pool and gardens. A daily Afternoon Tea served in the hotel lounge is a signature and not to be missed experience. Extending the emphasis on pleasure is Librisa Spa - a destination day spa boasting eight oversized treatment and shower rooms, separate manicure and pedicure rooms, and a sun-splashed conservatory. Treatments are based on the healing power of touch and incorporate products containing local ingredients. ... more   less 

Additional Information about Belmond Mount Nelson Hotel

Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Price Range: $550 - $996 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa
Hotel Style:
#1 Business Hotel in Cape Town Central
#3 Family Hotel in Cape Town Central
#3 Spa Hotel in Cape Town Central
#9 Romantic Hotel in Cape Town Central
#10 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Mount Nelson Hotel staff and other travellers.
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Questions? Get answers from Belmond Mount Nelson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to experience high tea!”
 of 5 bubbles matthewf831, 25 Mar 2017 | Read review
“Ask for a room with a view. Upgrading to a suite will give you amazing space and comfort.”
 of 5 bubbles seanmage, 24 Mar 2017 | Read review
“The Deluxe rooms are extremely spacious, although the hotel has many room types to choose from”
 of 5 bubbles renierf, 22 Mar 2017 | Read review
“I stayed in the top floor of the Green Park section in a luxury superior room this was huge and i had a balcony overlooking table mountain.”
 of 5 bubbles mikej181, 20 Mar 2017 | Read review
“Table Mountain view, Nothing else!”
 of 5 bubbles marcusn922, 17 Mar 2017 | Read review
5 of 5