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04/06/2017 05/06/2017
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    Best Western Cape Suites Hotel

    Corner De Villiers & Constitution Street | Zonnebloem, Cape Town Central 8002, South Africa
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 149*
          USD 72*
          USD 87*
          USD 72*
          Traveller (82)
          Room & Suite (46)
          Pool & Beach (9)
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          Overview
          • Excellent22%
          • Very good32%
          • Average23%
          • Poor10%
          • Terrible11%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Family Rooms
          Bar/Lounge
          Kitchenette
          Concierge
          Pets Allowed
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          3.0 Star Hotel
          All hotel details
          Parliament Hotel
          575 reviews
          #37 of 109 hotels in Cape Town Central
           
          Cape Diamond Hotel
          251 reviews
          #78 of 109 hotels in Cape Town Central
           
          Protea Hotel by Marriott Cape Town Mowbray
          81 reviews
          #76 of 109 hotels in Cape Town Central
           
          Hotel on St Georges
          450 reviews
          #70 of 109 hotels in Cape Town Central
           
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Traveller rating
          Traveller type
          Time of year
          Language
          Reviewed 4 January 2016 via mobile

          We stayed at the Best Western for 8 nights during the December holidays. The service was extremely disappointing. Housekeeping was always a problem. After a full day out we would come back to a room that still wasnt made up. This happened almost everyday. When...More

          Helpful?
          Response from BWCSH, General Manager at Best Western Cape Suites Hotel

          Dear Farnaaz K, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience...More

          Reviewed 4 January 2016

          With a old run down room full of cockroaches and an air conditioner that didn't work and noisy guests the whole night long, my stay at this hotel was not pleasant to say the least. I will not be stating here again. I've stayed in...More

          Review collected in partnership with this hotel
          Helpful?
          Response from BWCSH, General Manager at Best Western Cape Suites Hotel

          Dear nicholasl647, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...More

          Reviewed 4 January 2016

          The staff are magnificent and the suite is clean and safe but the aircon is nonexistent. Luckily we could have cold showers every three hours to cool down enough for a little bit of sleep. Sadly we did not have time to test out the...More

          Review collected in partnership with this hotel
          Helpful?
          Response from BWCSH, General Manager at Best Western Cape Suites Hotel

          Dear C3257HQpamelam, Thank you for the review regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....More

          Reviewed 3 January 2016

          Brilliant staff service. No request was too much, and you were always greeted by a smile. The room had a "tired" look and could do with updating, but facilities were good, and cleanliness was top. Good location, food service and nice small pool areas. Can...More

          Review collected in partnership with this hotel
          Helpful?
          Response from Ma-AfrikaHotels, Manager at Best Western Cape Suites Hotel

          Dear kristing201, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to...More

          Reviewed 1 January 2016

          Terrible service. Inefficient. Very outdated rooms Poor furniture and bedding 2 families of mine booked only 1 stayed begrudgingly the other had a 3 bedroom and the lounge suite was torn and tattered and the cleaners had cleaned the whole day even though we arrived...More

          Review collected in partnership with this hotel
          Helpful?
          Response from BWCSH, General Manager at Best Western Cape Suites Hotel

          Dear farhanaj2016, Thank you for taking the time in writing this review. We value all of our guest’s comments highly as it is important for improving our services and product. We do apologize profusely that your experience at the BEST WESTERN Cape Suites Hotel did...More

          Parliament Hotel
          575 reviews
          #37 of 109 hotels in Cape Town Central
           
          Cape Diamond Hotel
          251 reviews
          #78 of 109 hotels in Cape Town Central
           
          Protea Hotel by Marriott Cape Town Mowbray
          81 reviews
          #76 of 109 hotels in Cape Town Central
           
          Hotel on St Georges
          450 reviews
          #70 of 109 hotels in Cape Town Central
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Shuttle Bus Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Laundry Service
          • Multilingual Staff
          • Room Service
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Self-Serve Laundry
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Tennis Court
          Details
          • Price range
          • USD 57 - USD 129 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Kitchenette ,
          • Family Rooms
          • Number of rooms
          • 123
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Expedia, Agoda, Cancelon, getaroom.com, Priceline, TripOnline SA and HotelQuickly so you can book your Best Western Cape Suites Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • South Africa >
          • Western Cape >
          • Cape Town >
          • Cape Town Central
          • Also Known As
          • Best Western Cape Hotel Cape Town Central ,
          • Best Western Cape Town ,
          • Cape Town Best Western ,
          • Best Western Cape Suites Hotel Cape Town, South Africa
          Add Photo Photos
          Traveller (82)
          Room & Suite (46)
          Pool & Beach (9)
          Dining (6)
          Hotel & Grounds (49)
          Bathroom (5)
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          Questions & AnswersAsk a question
          Michael D
          i am stressing if i should even spend a night at your hotel.. i have read the reviews.. and the correspondence from the hotel is so robotic... makes me fear that there is no heart in feedback which is given..
          11 May 2017|
          What is your answer?
          Posting guidelines
          Submit
          Michael D
          i am stressing if i should even spend a night at your hotel.. i have read the reviews.. and the correspondence from the hotel is so robotic... makes me fear that there is no heart in feedback which is given..
          11 May 2017|
          Answer
          Response from Marketing_and | Property representative |
          Dear Michael D, Thank you for your question. We grant you your concerns. We can only assure you that we strive to accommodate each and every guest as best and professionally as possible. Please note that reviews on... More
          0
          Votes
          ajppfc
          Can anyone advise what room number on the top floors over look Table Mountain.as we would like to request one off these rooms..We like to sit on the balcony and look at the views. We do not want ground floor or lower ground floor rooms. many thanks.
          22 February 2017|
          Answer Show all 5 answers
          Response from Marketing_and | Property representative |
          Hi ajppfcm, Thank you for your question. Please feel free to contact the Reservations Manager/Asst. General Manager, Merle McClarty directly to discuss. All rooms are subject to availability and regrettably, due to a... More
          0
          Votes
          Room Tips
          "Do not stay here if you rely on WiFi or on service."
          Read review
          "Choose a room away from the street...this is a nosy area, for traffic and student noise."
          Read review
          "Go for an upper room location"
          Read review
          "Room with balcony is better."
          Read review
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