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Queen Victoria Hotel & Manor House

753 reviews
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Traveller (286)
Room & Suite (333)
Dining (52)
Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“dock house”(38 reviews)
“premium room”(8 reviews)
“sister hotel”(29 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (753)Write a Review
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507
109
23
8
6
Show reviews that mention
All reviewsdock housepremium roomsister hoteltable mountainboutique hotelhuge bathroomturndown serviceturn down serviceperfect locationbeautiful hotelwaterfront areahighly recommend this hotelour honeymoonfour nightseach eveningfew minutes walkwater front
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21 - 25 of 653 reviews
Reviewed 28 November 2017 via mobile

Five nights in beautiful room overlooking the waterfront . Staff could not be more helpful and very attentive. Hotel and grounds very well maintained and clean. Wonderful breakfast and lovely bar for a nightcap. Location perfect. Two slight issues however! We selected this hotel at...More

2  Thank wolbanger
Response from Juan W, Manager at Queen Victoria Hotel & Manor HouseResponded 5 December 2017

Good Afternoon On behalf of the staff and management of the Queen Victoria Hotel we would like to thank you for taking the time to share with us this review. We are happy that you enjoyed your stay with us. The Team really do pride...More

Reviewed 28 November 2017 via mobile

Perfect location next to the waterfront but once inside was a peaceful setting where all the staff couldn’t do enough to make our stay memorable. Our premium room on the 2nd floor was well positioned with wrap around balcony as we had a corner room....More

Thank Fynalee
Response from Juan W, Manager at Queen Victoria Hotel & Manor HouseResponded 1 December 2017

Good Monring Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team at the Queen Victoria Hotel are a truly a fantastic group of people who are incredibly passionate about guest service...More

Reviewed 26 November 2017

From the moment we arrived we were welcomed and helped in the warmest manner. Our room was luxurious with a sitting section, two large screen TVs, one in the bedroom and one in the sitting section. We had a balcony which overlooked the Portswood Ridge...More

Thank ElizabethJill1941
Response from Juan W, Manager at Queen Victoria Hotel & Manor HouseResponded 1 December 2017

Good Morning Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel and Manor House. We are delighted to hear of Your recent experience. The team and I truly are passionate about creating wonderful...More

Reviewed 25 November 2017

We enjoyed our stay at this hotel for 5 nights in a Premium Room. At check-in we were not satisfied with our room as it was on the ground floor and it is very noisy. The front desk staff was quick to change our room...More

Thank Hasan A
Response from Juan W, Manager at Queen Victoria Hotel & Manor HouseResponded 1 December 2017

Good Monring Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. I am truly disappointed that your experience was not up to standard as it is our main goal to meet and exceed...More

Reviewed 16 November 2017

We booked at the very last minute and got an amazing deal. Queen Victoria Hotel is a small, very elegant 5-star hotel just on the edge of the V&A Waterfront where there are of course other 5-star hotels which are also very gorgeous but eye-wateringly...More

Thank PTB46
Response from Juan W, Manager at Queen Victoria Hotel & Manor HouseResponded 24 November 2017

Good Morning Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel and Manor House. We are delighted to hear of Your amazing experience. The team and I truly are passionate about the experience...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast included
Business Centre with Internet Access
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 298 - USD 739 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cape Town Central
#7 Spa Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#16 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 298 - USD 739 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cape Town Central
#7 Spa Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#16 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (286)
Room & Suite (333)
Dining (52)
Pool & Beach (13)
Amenities (21)
Questions & Answers
Ask a question
Jason Y
2 February 2018|
AnswerShow all 2 answers
Response from Jeff-and-Todd | Reviewed this property |
We were there in December. Amazing stay at this hotel. We had one of the rooms with a butler. Because we care about the situation, we took two minute showers and no baths. Nobody at the hotel pressured us but we took it upon... More
0
Votes
Maurice T
25 January 2018|
AnswerShow all 3 answers
Response from angelah945 | Reviewed this property |
Good question, given the current water shortages there. We stayed on October, when they were asking guests to not use baths, but to shower. I found the staff at the hotel extremely helpful and had asked a few questions by... More
0
Votes
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12345
Room Tips
"best views"
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"All rooms seem to be quiet and well appointed."
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"We had a 2nd floor room facing away from the harbour, which was very quite and nice."
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"Rooms on second floor are better as there is less noise from outside."
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