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Queen Victoria Hotel

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1 room 2 adults 0 children
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Queen Victoria Hotel
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661 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Lancs uk
Reviewed 27 January 2017

We had the pleasure of staying at this lovely hotel for 4 nights over new year. The Waterfront area was extremely busy during the festive season and this hotel provided a great base to enjoy the attractions without being in the hustle and bustle of the crowds. Our room was lovely with great views of the fireworks on NYE.

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1Thank YoshisMum
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear YoshisMum Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria. The team and I are thrilled to learn that you had a memorable stay with us and that you enjoyed the New-year celebrations with us. We look forward to welcoming you back again soon to create another memorable...

Edinburgh, United Kingdom
Reviewed 25 January 2017 via mobile

We greatly enjoyed our 3 night stay at the Queen Victoria hotel. It's perfectly located in a quiet corner of the lively V&A district - close enough to the action but tucked away behind the Springbok Museum so you can escape the crowds if you want to. Our room was enormous by Western standards. We've stayed in rooms that were...

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1Thank Dr_John
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Dr_John Thank you very much for taking the time to write such a detailed review on your recent stay at the Queen Victoria. The team and I are thrilled to learn that you had a memorable stay with us. Thank you for the comments and feedback this has been duely noted. We look forward to welcoming you back again...

Newark UK
Reviewed 24 January 2017

We stayed for 3 nights in January .This hotel is elegant and the service is excellent.The location is within walking distance of the V&A area with loads going on but the hotel is quiet. I feel a special mention should go to Lunga (doorman) who looked after us and even walked us to a restaurant on the first night as...

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Helpful?
Thank anawoods2000
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear anawoods2000 Thank you very much for taking the time to write a revien on your recent stay at the Queen Victoria. The team and I are thrilled to learn that the team took such good care of you and that you had a memorable stay with us. Thank you for the comments and feedback this has been duely noted...

Guildford, UK
Reviewed 23 January 2017 via mobile

We stayed here for 3 nights and thoroughly enjoyed our stay. The hotel is in a great position, just minutes away from the Waterfront - and a safe walk too. Lovely if you don't want to be bothered with a car. Having the use of the garden and pool of the sister hotel next door (The Dock House) is a...

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Helpful?
1Thank TrishFish26
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear TrishFish26 Thank you very much for taking the time to write such a detailed review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn that you have enjoyed all the facilities and services we have to offer. We look forward to welcoming you back again soon to create another memorable experience...

Zurich, Switzerland
Reviewed 18 January 2017

Small nice Boutique Hotel, next to the Waterfront, with good service. The Breakfast Buffet is very rich, cold and warm food is offered, The Restaurant in the evening has a small Card but offers a good choice. Special request for food is possible.

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Helpful?
Thank James G
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear James G Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria. The team and I are thrilled to learn of your memorable stay with us . Thank you also for your comments on our restaurant and the buffet this has been duely noted and will be adressed accordingly....

London
Reviewed 16 January 2017

We had an exceptionally spacious suite on the third floor. The vast bathroom had a sunken bath for two , and large walk in shower for two as well as a very large and spacious double wash basin. The service was very good and the staff were friendly and helpful. The hotel is within a short walking distance of the...

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Thank LondonCGoss
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear LondonCGoss Thank you very much for taking the time to write a review on your recent visit to the Queen Victoria Hotel. The team and I are thrilled to learn of your memorable stay with us and that you enjoyed all the services and facilities the hotel has to offer. We look forward to welcoming you back again soon...

Knutsford
Reviewed 16 January 2017

Great location just off the Waterfront. Spacious , clean modern rooms, Friendly helpful management and staff. Excellent delicious food in The Dash restaurant that is impossible to resist. New Year Eve at this hotel was very special indeed. The seven course meal and champagne served on the lawn with a clear view of the amazing firework display is a wonderful...

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Thank Jacquelyn55
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Jacquelyn55 Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria. The team and I are thrilled to learn of your memorable stay with us and that you enjoyed the hospitality of the dedicated team. We look forward to welcoming you back again soon to create another memorable experience...

Mission Viejo, California
Reviewed 15 January 2017

From the moment you drive up you know you are in a great place. The Door Man directs you to park and takes your bags. Once inside the check-in is so personal at a desk and answering any questions you might have. The room was beautifully designed and offered nice harbor and city views. We had drinks and dinner in...

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2Thank Richard V
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Richard V Thank you very much for taking the time to write such a detailed review on your recent stay at The Queen Victoria. The team and I are thrilled to learn that you have enjoyed your stay and the hospitality that the team has to offer. We look forward to welcoming you back again soon to create another...

Reviewed 8 January 2017

Very nice hotel located just steps from the Waterfront. The Waterfront is within walking distance in 2 minutes (no danger). Room: Room and bathroom very large and spacious. The room has a small balcony. The room is very quiet although the view is somewhat obstructed. very comfortable bed and the pressure and the water temperature is ok. Services: Very friendly...

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Thank Stefano M
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear Stefano M Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn of your memorable stay with us and that you enjoyed the hospitality the team has to offer. Thank you also for the comment on the breakfast this has...

Reviewed 7 January 2017

The problem with Trip Advisor is you only have an 'average' or 'very good' rating. I cant say our stay was either. On the plus side, the staff overall were very good, other than a short dark stocky female on the front desk that liked to totally ignore customers when we asked her a question. The rest of the staff...

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1Thank JPH888
TheunieMarais, General Manager at Queen Victoria Hotel, responded to this review

Dear JPH888 Thank you very much for taking the time to write such a detailed review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn of the positive xperiences at the hotel. I would also like to thank you for pointing out some of the concerns, these concerns have been duely noted...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 

Additional Information about Queen Victoria Hotel

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $437 - $813 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa
Hotel Style:
#5 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Queen Victoria Hotel staff and other travellers.
8 questions
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Tucson, Arizona
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Any room is exceptional. Close to the V & A waterfront. ( across the road ).”
 of 5 bubbles robertbakewell, 26 Mar 2017 | Read review
“Upgrade to premier”
 of 5 bubbles michaellM4119ED, 2 Mar 2017 | Read review
“All other things being equal, a view of the Table Mountain is good.”
 of 5 bubbles mrcmrc2, 1 Mar 2017 | Read review
“Preview the room before accepting and be sure what you requested and paid for: standard, deluxe or more, is what you get.”
 of 5 bubbles jamestW4435CE, 28 Feb 2017 | Read review
“Go somewhere else!”
 of 5 bubbles zack477, 26 Feb 2017 | Read review
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