We were to there in December with a group of friends and between us managed to miscommunicate the booking numbers, so when we arrived there was no room booked or available for us. Luc, the owner, felt so bad about it (even though it was not at all his fault) that he went across the road to the Protea Hotel and arranged a room at a very good rate for us there. We joined our friends at the Hotel on the Promenade for breakfast and drinks and found the service to be very good and the food delicious. Subsequently we went back and stayed in a room in Luc's hotel and experienced the room as luxurious and high quality. With excellent attention to detail. We will go back soon.
We have stayed here for business, and city breakaways with friends, and always have fun. The owners and staff are friendly and professional and the facilities first class. You can hardly stay anywhere more conveniently close to the Sea Point Promenade for morning walks and evening dining. The breakfasts and coffee are some of the best in Cape Town and we always look forward to coming back. Keep it up Luc and Els!
Great location, 5 star service, amazing breakfast, great bistro restaurant and super friendly team who were really committed to ensuring a good stay. Very welcoming and accommodating, highly recommend.
My wife and I have just left the Hotel on the Promenade for the 3rd time and I hate leaving more and more. We had a week in Cape Town and 7 days at the hotel. The room we had is one of the trendiest and ideal rooms you could ever hope for and the meals are just to die for . From the fantastic breakfasts to the AMAZING dinners. Luc and Els thanks for everything again .. my business partner is over from the UK next week and can’t wait to stay at your hotel as I have praised it that much to him and his wife. Thanks for everything and see you again in March
We went to promenade hotel for breakfast and no social distancing was implemented. When we asked proprietors to do so they became abusive , swore at us and kicked us out of their bistro. I’m still in shock with their behaviour and attitude .
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