126 Buitengracht Street, Cape Town Central 8000 South Africa
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Lowest prices for your stay
USD 89
Free cancellation until 21/08/22
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 12/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Cape Town
Updated 12/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#86 of 127 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travellers' Choice
Immerse yourself in the culture and color of one of Cape Town’s most vibrant neighborhoods, Bo-Kaap. This historic area is rich with brightly painted houses, spice shops, and cafes, to satiate your desire for discovery. Taste your way through a flavor-filled Cape Malay gastronomic experience along two of the city’s hottest food and beverage streets, Kloof and Bree, both walking distance from the 5-star hotel. If you make it in before dark, you just might catch a sunset-kissed view of Table Mountain or Signal Hill.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Airport transportation
Car park
Wifi
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Highchairs available
Strollers
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, Arabic, Xhosa, Zulu
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
200Restaurantswithin 0.5 km
76Attractionswithin 0.5 km
Contact
126 Buitengracht Street, Cape Town Central 8000 South Africa
Getting there
Rental CarsSee all Cape Town Central car hire
94Reviews37Q+A6Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Great Hotel, In the city. Great staff. Well appointed rooms. My room had a great view of both Table Mountain and the city. Ask for a room on the 6th floor or higher. There is a Starbucks in house for great coffee. Secure underground parking is available but expensive for a few hours of overnight parking.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Had a business trip turned into a family trip. Great hotel in an ideal location. Friendly and helpful staff. Could do with a combination of pillow softness. Pillows were too soft for our liking. Generator backup for lobby area but not for rooms (yet)
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We recently enjoyed a week long stay at the Hyatt Regency while holidaying in Cape Town. The hotel accommodated our request to have 2 adjoining rooms by upgrading one of the rooms. Both rooms were spotlessly cleaned each day and were spacious, with very comfortable beds. The location of the hotel was great, bordering the CBD and Bo Kaap area, with lots of eating options close by. The Waterfront and Table Mountain were only a short uber ride awy. While all items on the room service menu were not always available, the breakfast in the restaurant was very good, with many choices on offer. But the standout for us was the friendly staff - from the reception staff, shuttle drivers, waitstaff, Concierge, tour guides, cleaners - everyone was very helpful and always had time for a smile and a friendly chat. Thank you for a great stay …
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Cant wait to come back ,i loved my stay food was delicious staff was super helpful I will definitely come back with the family or with some friends in the near future just a pity they were not serving alcohol
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Had a room with amazing views of table mountain as well as all the coloured houses in the bo cap, walking distance from the waterfront (also offer free shuttle) Staff were so attentive and friendly. Always happy to assist. Would highly recommend this hotel to anyone looking to stay in Cape Town.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Thank you to Roslin for making check in so excellent with your kind smile. They helped erase the bad experience I had with reservations. The room attendant during our stay was just excellent . The entire team was very friendly and helpful.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Really good value for money and to notch service. Travel desk was great service. Food was good and the shsisha bar was a good addition. Location was good. Easy to get to bars, golf clubs and other places
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Henry van der Walt, Guest Services / Front Office at Hyatt Regency Cape Town
Responded 5 weeks ago
Dear Guest, thank you for your 5-star review. We are delighted to read that you enjoyed your stay with us. Have a great day. Hyatt Regency Cape Town
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For a chain like Hyatt , this place is a JOKE! I booked via bookings.com and selected( the quite normal option) to pay at the hotel. I got called by an employee asking me if I am still coming ( the booking was for the following day) and if so I must please pay immediately. I don’t mind paying but the attitude and patronising manner of the employee was on another level. I was told I am obviously not familiar with Bookings.com procedures( I use them nearly every week). This resulted in a fairly tiring back and forth. Arriving at the hotel I was more hopeful as the front desk staff was friendly and the room was nice. Sadly in SA we do have load shedding ( electricity down time) at times but for a hotel to switch the guest room power of and only let the generators run on the main areas is just ludicrous! This can maybe happen at a 1 star establishment- but the Hyatt????i was in the middle of a hair wash so needless to say slightly annoyed. We were told not to worry, it’s just two hours and there are torches in the room( which there was not). Do yourself a favour- stay away. There are far better spots in CT…
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Henry van der Walt, Guest Services / Front Office at Hyatt Regency Cape Town
Responded 27 June 2022
Dear Guest, thank you for taking the time to review your stay. We are sorry to learn that your stay was not satisfactory. We have shared your feedback with the relevant departments as well. Regards, Hyatt Regency Cape Town.
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Definitely not Hyatt Regency standard. Staff were excellent that’s the only positive thing. Food was of extremely poor quality. Rooms & bathrooms are clean but definitely not 5 star. More like average 4 star.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Henry van der Walt, Guest Services / Front Office at Hyatt Regency Cape Town
Responded 27 June 2022
Dear Guest, thank you for taking the time to review your stay. We are sorry to learn that your stay experience was not what you expected. We have raised your concerns to the relevant departments. Regards. Hyatt Regency Cape Town.
Read more
We had a great stay at the hotel. The facilities and cleanliness were great. The staff were helpful and friendly - this includes reception (even the Liverpool fan - we don’t hold it against him!) , restaurant and cafe, shisha/bar area, cleaning staff and security. Location-wise it’s close to the city centre and waterfront. There are some nice restaurants and cafes in the area. We’d recommend getting a taxi to places, particularly in the evening but walks during the daytime are possible. The gym is of good size and decently equipped. The sauna and steam room looked good but we didn’t use them. You can book allocated slots for privacy and Covid precautions.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Henry van der Walt, Guest Services / Front Office at Hyatt Regency Cape Town
Responded 27 May 2022
Dear Guest, thank you for your 5-star review. We are delighted to hear that you enjoyed your stay with us and we hope to see you back at the hotel soon. Have a great day. Hyatt Regency Cape Town.
Read more
PRICE RANGE
USD 89 - USD 126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton cape town city centre hotel cape town central
FORMERLY KNOWN AS
Hilton Cape Town City Centre
LOCATION
South AfricaWestern CapeCape TownCape Town CentralSchotsche Kloof
NUMBER OF ROOMS
137
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Claim Your Listing Frequently Asked Questions about Hyatt Regency Cape Town
Which popular attractions are close to Hyatt Regency Cape Town?
Nearby attractions include Sixty Nine Theatre & Bar (0.3 km), Inverdoorn Private Game Reserve (0.2 km), and St. George's Cathedral (0.5 km).
What are some of the property amenities at Hyatt Regency Cape Town?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Cape Town?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Regency Cape Town?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Hyatt Regency Cape Town?
Conveniently located restaurants include Bouchon Wine Bar & Bistro, madam taitou, and Chefs Warehouse.
Are there opportunities to exercise at Hyatt Regency Cape Town?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Regency Cape Town have an airport shuttle?
Yes, Hyatt Regency Cape Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Regency Cape Town have airport transportation?
Yes, Hyatt Regency Cape Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hyatt Regency Cape Town located near the city centre?
Yes, it is 0.9 km away from the centre of Cape Town Central.
Are any cleaning services offered at Hyatt Regency Cape Town?
Yes, dry cleaning and laundry service are offered to guests.