We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
57 Heerengracht Street, Cape Town Central 8001 South Africa
Lowest prices for your stay
Expedia.com
Hotels.com
ZenHotels.com
USD 83
View Deal
Snaptravel
eDreams
Travelocity
View all 15 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (68)
Pool & Beach (14)
Dining (10)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#33 of 124 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Travellers' Choice
The Onyx, the newest addition to compliment Newmark’s award-winning Cape Town hotel collection, is a rare and precious property in the city’s Foreshore precinct. Within walking distance to the Cape Town International Convention Centre and it’s close proximity to the Cape’s top tourist attractions, the avant-garde and leading-edge Onyx commits a complete offering to it’s guests.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Car park
Wifi
Hot bath
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Business Centre with Internet Access
Spa
Couples massage
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Room service
Safe
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
Afrikaans
124Reviews3Q+A13Room tips
Traveller rating
  • 90
  • 28
  • 3
  • 1
  • 2
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Quinton wrote a review Feb. 2021
Bothasig, South Africa1 contribution
We stayed one night. Service was good, everyone was friendly. The staff were extrememly helpful. We ordered in Sushi from Nu restaurant. The sushi was top class.. We enjoyed breakfast at MKRT. Our overall experience was fantastic. We definitely will be coming back.
Read more
Date of stay: January 2021Trip type: Travelled on business
Helpful
Share
Response from Paul Rivett, General Manager at The Onyx
Responded 2 days ago
Dear Quinton135 Thanks for posting a review on The Onyx Hotel. The team and I are very grateful for your kind words, they will be shared with the entire team! I completely agree with your review on MRKT, they have sumptuous meals on offer throughout the day. We look forward to welcoming you back in the not too distant future. Kind regards Paul
Read more
Stuart B wrote a review Feb. 2021
3 contributions7 helpful votes
One of my favorite places to stay in Cape Town. Rooms spacious and clean, perfect for family or business vacations. Close vicinity to Waterfront and easy access to highway for traveling to other areas. Great restaurants available in hotel for all meals.
Read more
Date of stay: January 2021Trip type: Travelled with family
Helpful
Share
Response from Paul Rivett, General Manager at The Onyx
Responded 2 days ago
Dear 449stuartb Thanks so much for taking the time to leave a review on recent visit to The Onyx Hotel. The team and I are very happy to read that you enjoyed your stay at the hotel. I must say I do agree with your comments regarding the restaurants, Yu in specific is some of the best Asian fusion food in Cape Town! We hope to be able to welcome you back to the property in the not too distant future. Kind regards Paul
Read more
Elisha T wrote a review Dec. 2020
Johannesburg, South Africa26 contributions15 helpful votes
Unfortunately we didn’t have a good experience like others seem to have had. Check in was quick but as we walked to our room, we heard loud banging in the rooms near us (partying) and the room next door reeked of weed. I complained twice about the noise which quietened at 11:30pm. In the morning I went to the spa and gym. There were no visible sanitizers at both facilities. Nobody present at the spa to take my booking either, so I just left🤷🏽‍♀️the rooms are spacious and lovely but I’m just unimpressed about the above.
Read more
Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Paul Rivett, General Manager at The Onyx
Responded 11 Jan. 2021
Dear EllshaT67 Thank you for taking the time to post a review from your stay at The Onyx Hotel. The team and I are sad to read that you did not enjoy your recent stay with us, I would like to take this opportunity to assure you that all the challenges raised in your review have been individually looked at and the leadership team and I have placed new measures into practice to ensure that all shortcomings have been effectively dealt with. I would also like to mention that we pride ourselves in offering the best service and facilities in Cape Town, on your visit we missed an opportunity to showcase what we are actually about and would therefor love to get in contact with directly to further discuss the challenges and what we can do going forward. Please may I ask that you drop me a mail on gm@theony.co.za Thanks again fro the feedback, it is much appreciated. Kind regards Paul
Read more
Logisticlady wrote a review Apr. 2020
Doncaster, United Kingdom64 contributions45 helpful votes
The apartment was spacious and clean. Staff are friendly and very helpful. Breakfast was amazing, freshly cooked to order with first class presentation. Location was ideal as the hop on/off bus stops very close and V&A Waterfront is only a short, pleasant walk of 5-10 minutes. Our apartment had a shower over the bath so please be aware that it may be quite difficult for some people to climb into the bath as it was quite high.
Read more
Date of stay: February 2020
2 Helpful votes
Helpful
Share
Response from Paul Rivett, General Manager at The Onyx
Responded 2 days ago
Dear Logisticlady Thanks so much for taking the time to leave a review from your stay at The Onyx Hotel. The team and I are super happy to get such a awesome rating! I must say I do agree with your comments about our fantastic location, so central and walking distance to many attractions and the waterfront. Team Onyx is looking forward to hosting you again in the not too distant future. Kind regards Paul
Read more
Maisha P wrote a review Mar. 2020
Atlanta, Georgia, United States7 contributions3 helpful votes
What can I say about this hotel? This was more than a hotel; it was an experience! Everyone we came in contact with was beyond delightful. Their customer service and hospitality was above and beyond. They truly made my parents’ anniversary trip memorable. We all hated to leave. I highly recommend this hotel. You won’t be disappointed!
Read more
Date of stay: March 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Share
Response from rivett123, General Manager at The Onyx
Responded 2 Apr. 2020
Dear MaishaP Thanks for taking the time to leave a review from your recent stay at The Onyx. The team and I are truly humbled by your kind words, they will be shared with the entire team and go along way in keeping the team motivated and inspired. One of goals is to make our guests stays an unforgettable, joyous experience and by the looks of it we nailed on this occasion. Thanks again for the amazing review! The team and I look forward to celebrating 51 years with you next year! Kind regards Paul
Read more
Previous
PRICE RANGE
USD 35 - USD 211 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
120
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Onyx
Which popular attractions are close to The Onyx?
Nearby attractions include Artscape (0.3 km), Cape Town Magic Club (0.4 km), and Zip Zap Circus School (0.5 km).
What are some of the property amenities at The Onyx?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Onyx?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at The Onyx?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Onyx?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Onyx?
Conveniently located restaurants include Brownies & downieS, Col'Cacchio Foreshore, and YU Restaurant.
Are there opportunities to exercise at The Onyx?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Onyx have an airport shuttle?
Yes, The Onyx offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Onyx located near the city centre?
Yes, it is 0.2 km away from the centre of Cape Town Central.
Are any cleaning services offered at The Onyx?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Onyx?
Many travellers enjoy visiting Iziko Slave Lodge (1.1 km), City Hall (2.0 km), and Irma Stern Museum (5.5 km).