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One&Only Cape Town

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 831*
USD 700*
Great Deal
USD 830*
USD 830*
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One&Only Cape Town
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1,538 Reviews from our TripAdvisor Community

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Showing 1,348: English reviews
Greenville, South Carolina
Reviewed 22 May 2016 via mobile

Amazing. Such a classy hotel with amazing views if we ever go back to Cape Town there is no question that is where we will stay. The staff was amazing and they treat you like royalty. The food was outstanding. We were there for four nights and we were so sad to have to leave. Thank you to everyone there...

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Helpful?
Thank Sarah D
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear SarahD, Thank you very much for taking the time to review your recent stay with us. I really appreciate your feedback about our colleagues and more importantly that we have become your hotel of choice in Cape Town. We look forward to your return. Best regards, Dale Parkington, Resort Manager

Reviewed 21 May 2016 via mobile

Spent three nights at this magnificent property. The views of the table mountain from our room were stunning. All the staff was very helpful and always eager to please. The location is also fantastic, less than 5 minute walk to the scenic V&A waterfront. Also loved the food, linen and toiletries.

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Helpful?
Thank Sami F
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear SamiF, Thank you for sharing your review following your stay at One&Only Cape Town. I too never tire of the view of Table Mountain from our rooms. I hope that we will have the opportunity to welcome you back to the Resort soon. Best regards, Dale Parkington, Resort Manager

Ottawa, Canada
Reviewed 19 May 2016

The spa is in a really beautiful location - I liked everything as soon as I arrived. It was very clean and had great amenities as well, such as a vitality pool, ice bath, showers and saunas. The couples massage I had was also amazing but when paying at the end they tried to putting R10,000 for face products. Just...

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Helpful?
Thank kbrazz
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear Kbrazz, Thank you for sharing your review following your visit to the Spa recently. Rosy and the spa team join me in thanking you for your compliments. I am sorry that there was some confusion when you were settling the bill, please would you contact me at Dale.Parkington@oneandonlycapetown.com in order for me to have a better understanding of what...

Ringwood, United Kingdom
Reviewed 18 May 2016 via mobile

Based by the VA Cape Town making it an excellent base to explore the City. The city tour bus terminal is a few minute walk from the entrance too. As a larger One & Only we found it a little less personal than others we have stayed especially in the reception area which was generally busy. We had a huge...

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Helpful?
Thank Christina G
Dale_Parkington11, Manager at One&Only Cape Town, responded to this review

Dear Christina, Thank you for choosing to stay at One&Only Cape Town. I am happy to read that our location won you over however I am very sorry that the same could not be said for our service. Please do let me know when you plan to return as I would value the opportunity to meet you personally to ensure...

Johannesburg, Gauteng, South Africa
Reviewed 16 May 2016

The One and Only was breathtaking. We were only there for one but that was enough to fall in love. The service is absolutely world class and all the staff were very friendly. The breakfast was one of the best and vast we've ever had. The view from our room overlooking the harbour was beautiful - especially by night. The...

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Helpful?
1Thank thebluetyphoon
Richard_Lyon5, General Manager at One&Only Cape Town, responded to this review

Dear Thebluetyphoon, Thank you for choosing to stay at One&Only Cape Town. I am pleased to read that you had such a great time at the Resort. I am thankful for your kind comments about our team and delighted to read that you found the breakfast in Reuben’s to be absolutely delicious. We look forward to welcoming you back for...

Western Cape, South Africa
Reviewed 16 May 2016

Among a group of work colleagues we were attending a conference in Cape Town therefore we resided in The One and Only. The rooms have a beautiful modern take and are unbelievable clean. The service is swift and highly professional. The Nobus restaurant was magnificent, overall I was impressed with all aspects of the venue and its service.

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Helpful?
1Thank LilyDavies330
Richard_Lyon5, General Manager at One&Only Cape Town, responded to this review

Dear Donna, Thank you for choosing to stay at One&Only Cape Town. I am delighted to read that you loved your room and the amazing view of Table Mountain. I am sorry that you felt that the drinks at the bar were expensive; we do our best to offer a selection of premium and world-class beverages in Vista and our...

Durban, South Africa
Reviewed 14 May 2016 via mobile

Alarm in the neighbouring room kept going off at 12 am. High tea was mediocre and also delayed. Food at ruebens was moderate. Nobus restaurant was amazing. Room size and view was good. Hotel is central to sights, within walking distance.

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Helpful?
1Thank vern116
Richard_Lyon5, General Manager at One&Only Cape Town, responded to this review

Dear Vern116, Thank you for taking the time to share your feedback of your stay at One&Only Cape Town. I am sorry that you were unimpressed with afternoon tea and Reuben’s. However, I am pleased that you found Nobu to be amazing. I hope that you would consider staying with us again. Sincerely, Richard Lyon, General Manager

Langebaan, South Africa
Reviewed 11 May 2016 via mobile

Highly recommend the high tea. Service is great. Very nice and warm atmosphere. The cake and delicacies are perfect for someone with a sweet tooth. Thank you Maria (waiter) for making my Mother's birthday so special on short notice - one to remember for years to come.

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Helpful?
1Thank Minda1124
Richard_Lyon5, General Manager at One&Only Cape Town, responded to this review

Dear Minda1124, Thank you for sharing your lovely review and recommendation of our afternoon tea in Vista. I will be sure to share your compliments with our team, in particular Maria for making your Mother’s birthday even more special. We look forward to welcoming you back for another unforgettable experience. Best regards, Richard Lyon, General Manager

Singapore
Reviewed 10 May 2016 via mobile

Was cold from the walk and decided to warm up at the bar. They suggested that I try their local brandy to warm up. Such a nice way to serve hot water and brandy isn't it! Feels like home at that moment. Subsequently we tried out the Omakase menu at Nobu restaurant. Advise : skip the Omakase just order the...

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Helpful?
1Thank kobat
Richard_Lyon5, General Manager at One&Only Cape Town, responded to this review

Dear Kobat, Thank you for sharing your review. I am delighted that the service from our Vista team made you feel like you were at home. I am also pleased that you managed to experience Nobu. The Omakase menu is specifically selected by recommendations from the chef, however if its variety that you are after then we would be happy...

Stellenbosch, South Africa
Reviewed 10 May 2016

We stayed at the One and Only as a pre-baby, 2 night family break and it was a fantastic weekend. The hotel is everything you would expect from a centrally located 5 star hotel but what really made our stay fabulous were the amenities for our 4 year old; a free ( yes free!) kids club with daily scheduled activities...

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Helpful?
3Thank rina t
Richard_Lyon5, General Manager at One&Only Cape Town, responded to this review

Dear Rina, Many thanks for sharing your gracious review following your recent stay at One&Only Cape Town. It sounds like your family had an unforgettable holiday and I will be sure to thank our team in KidsOnly for their special care and attention and for ensuring that you had a relaxing stay. It will be my pleasure to also share...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $675 - $1,898 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
One&Only Cape Town Hotel Cape Town Central
One And Only Cape Town
One&Only Cape Town South Africa
Hotel Style:
#5 Business Hotel in Cape Town Central
#5 Spa Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#15 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Cape Town staff and other travellers.
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Questions? Get answers from One&Only Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of the rooms are equally great!”
Aldiana04, 10 May 2017 | Read review
“Birds makes alot of noise at the island rooms 24 hours. Consider staying in the main building”
wernerd983, 1 May 2017 | Read review
“We had a Mountain View room, which we loved.”
ChrisFromNYC, 26 Apr 2017 | Read review
“Check room descritpion as to what was offered. Our panoramic Harbour view did not exist.could have been rectified if we flagged it earlier.”
  • Panoramic Harbour View?
SurreyRobin, 21 Apr 2017 | Read review
“At the island section, try the ground room - top section has noise pollution by cape pigeons.”
Ronnie_RSA, 18 Apr 2017 | Read review
5 of 5
Cancelon
USD 700* /night
View Deal
Hotels.comUSD 830
Expedia.comUSD 830
Booking.comUSD 831
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*Disclaimer
Prices are for 1 room, 2 adults
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