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One&Only Cape Town

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One&Only Cape Town
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1,383 Reviews from our TripAdvisor Community

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Showing 1,215: English reviews
Reviewed 3 days ago NEWvia mobile

I cannot believe that we were able to have our wedding at the most amazing venue in South Africa! The setting is breathtaking! Staff are so attentive.... this is really the One&Only place to visit 🍾 Thank you to Mardre Vermaak, Kevin and the amazing banqueting team, you really went beyond to make sure that this was a dream wedding...

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Thank rory K
Cheadle, United Kingdom
Reviewed 3 days ago NEW

Situated in an ideal spot next to the V and A waterfront the hotel is excellent in all respects but above all the staff are the most welcoming and warm people you could wish to meet.The hotels is beautifully laid out and to wake up to the view of Table mountain is just magnificent .The hotels restaurants (including Nobu) were...

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Thank maurice a
Pittsburgh, Pennsylvania
Reviewed 4 days ago NEW

i have been to Cape Town quite a few times , and have stayed in some very good hotels , but nothing compare to One and Only . Introduced to me by a local , this modern hotel has a sizable property , with canals connecting to the harbour . Wonderful view of the Table Mountain. I prefer to stay...

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Thank 69tiger888
Cape Town
Reviewed 1 week ago NEW

Great Location. Exceptional service. Rooms extremely comfortable and all amenities of the highest standard. Everything we could of ask for and more in a 5 star hotel. Excellent breakfast at Rubens and the dinner was a gastronomical delight. It was a amazing weekend. A home away from home.

Review collected in partnership with this hotel
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Thank ernestb226
Reviewed 1 week ago

When you enter the lobby, you get a breathtaking wiew of tabletop mountain. The rooms are nice and fresh with a zen bathroom with pocket sliding doors for privacy.Deep soaking tub and big separate shower and to vanity areas.The only thing a would not recommend is Nobu, their over restaurant is so much better.

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Thank Dr Bradley f
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear Dr Bradley f, We greatly appreciate your lovely review. We are happy to hear that you enjoyed your stay with us. It was a pleasure accommodating you, and we hope to welcome you back soon. Sincerely, Richard Lyon General Manager

Petersfield
Reviewed 1 week ago

I have stayed in a lot of hotels and cannot speak highly enough of this place. Every last detail is taken care of, from arrival, through check-in and dining and facilities. I'm hard to please but have to say this place was faultless for my wife and I on our honeymoon. There are a variety of rooms but we had...

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Thank PetersfieldChummers
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear PetersfieldChummers, Thank you for taking the time to give such a detailed account of your experience. We are thrilled with your feedback. It was a pleasure welcoming you to Cape Town for this special occasion, and we are already looking forward to you and your wife’s next visit. Sincerely, Richard Lyon General Manager

London, United Kingdom
Reviewed 1 week ago

Had a lovely few rounds of cocktails before heading over to a different restaurant for dinner. We weren't staying there but the hotel itself is gorgeous. Live music and a great atmosphere with views looking out at Table Mountain were a perfect setting for friends and couples to relax before a night out.

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Thank sck68
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear sck68, It brings us great joy to read your kind review. We are thrilled you enjoyed a lovely evening and hope to see you again soon. Sincerely, Richard Lyon General Manager

NY,NY
Reviewed 1 week ago

We stayed at the One and Only Cape Town for four nights just before Christmas. The service was truly exceptional from the moment we walked in. The staff was pleasant, cheerful and went out of their way to be helpful, at one point we asked for directions and the concierge walked with us for a good five minutes explaining how...

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Thank TravelswithkidsNY
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear TravelswithkidsNY, We appreciate your kind words. We are thrilled that your experience was so memorable, from our exceptional service to our delicious dining options. If you ever return to Cape Town, we would be delighted to welcome your family for another stay. Sincerely, Richard Lyon General Manager

Dubai, United Arab Emirates
Reviewed 1 week ago

Location was perfect, as was the rest of the resort. Food and service exceptional. However what makes this resort, are all of the staff, particularly those working around the pool and in F & B. Could not recommend this resort enough.

Review collected in partnership with this hotel
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Thank JamesE1978
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear JamesE1978, Thank you for choosing One&Only Cape Town and for sharing your experience. I am delighted that you enjoyed your stay. Next time you find yourself planning a trip, we hope you will consider returning for another memorable trip. Sincerely, Richard Lyon General Manager

Reviewed 1 week ago via mobile

We booked more or less a year back with the One and Only Cape Town for a weekend and paid over R80,000 to secure our booking. My husband phoned days in advance to postponed our booking by a week, due to a family emergency. The Hotel Management rigidly told us the booking can't be postponed, due to company policies. We...

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2Thank zelnaf2016
Richard_Lyon_2, General Manager at One&Only Cape Town, responded to this review

Dear zelnaf2016, Whilst we were obviously sorry to hear about the circumstances that caused you to cancel your booking with us during our peak season, I do feel your accusation of unethical behavior is extremely unfair. We complied completely with the terms and conditions that you accepted at the time of making the booking and in addition we clearly state...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $734 - $2,906 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
Hotel Style:
#5 Spa Hotel in Cape Town Central
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Cape Town staff and other travellers.
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Questions? Get answers from One&Only Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a mountain view room”
 of 5 bubbles 226mauricea, 16 Jan 2017 | Read review
“High floor with view of table mountain”
 of 5 bubbles 69tiger888, 15 Jan 2017 | Read review
“You ever have water wiew or tabletop mountain wiew.”
 of 5 bubbles drbradleyf, 11 Jan 2017 | Read review
“The one and only”
 of 5 bubbles EstelleD66, 8 Jan 2017 | Read review
“ask for a room with a view”
 of 5 bubbles west_meets_east_2004, 3 Jan 2017 | Read review
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