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One&Only Cape Town

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1,474 Reviews from our TripAdvisor Community

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Showing 1,291: English reviews
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Castelldetels
Reviewed yesterday NEW

We stated at the One & Only Cape Town in March 2017 with our three children (13, 9 and 6). The hotel is extremely nice with all of the amenities you could ever want or need. The staff is extremely friendly and accommodating. Sometimes when you stay at very nice resorts they do not know how to cater to children....

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Thank charlesgX4285EA
Seattle, Washington
Reviewed 3 days ago NEW

Great view of Cape Town peaks from our room. Room was generous with a nice patio overlooking the lagoon. Good breakfast options included. Location in central Cape Town allowed easy easy walk to the harbor shops and restaurants.

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Thank ElliottDavid
Reviewed 6 days ago NEWvia mobile

Love it! Love it! Love it😍 Am checking out now but I really had a wonderful time here Every single detail was spectacular You got to have breakfast on the pool n dine in NOBU which will leave u breathless

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1Thank Shereen S
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear Shereen S, Thank you for your review. We are delighted that you had such a wonderful stay with us. We hope to welcome you back in the near future. Sincerely, Richard Lyon General Manager

London, United Kingdom
Reviewed 1 week ago

We returned to the O&O for the sixth time this year and it never, ever disappoints. The location and amenities are five star in every way but it is the staff that truly make this hotel memorable. It is quite simply the best hotel in my favorite place on earth.

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Thank ACM83
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear ACM83, Thank you for your kind review and for your loyalty to our Cape Town hotel. It is wonderful knowing you have consistently been impressed with our exceptional staff and unbeatable location. We look forward to your seventh visit. Sincerely, Richard Lyon General Manager

Reviewed 1 week ago

From arrival, check-in and being escorted to our room, the staff were extremely professional. Stunning property! The location so close to the V & A Waterfront is perfect and I felt perfectly safe walking around. Many shops and restaurants within walking distance of the hotel. Our room was a Marina Table Mountain Double Queen. Each of these rooms features either...

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1Thank Gemma H
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear Gemma H, Thank you for reviewing One&Only Cape Town on Trip Advisor. We are delighted that you had such a memorable stay with us. We are incredibly proud to have been able to take care of you while you were in Cape Town and hope to see you again soon. Sincerely, Richard Lyon General Manager

london
Reviewed 1 week ago via mobile

The hotel has set a benchmark for any hotel we have stayed in or about to stay in. Staff are wonderful. Nothing is to much trouble. They know you by name. Pool area is great. Food is amazing. The concierge are so helpful. It was my husband special birthday. They told every restaurant we booked so we had special treatment....

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1Thank sfarkley
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear sfarkley, Thank you for your wonderful review. It was our pleasure to welcome you for your husband’s birthday celebration, and we are thrilled you both enjoyed your stay. We are pleased knowing you were treated with nothing but the finest care by our concierge, restaurant staff and all our other team members. Sincerely, Richard Lyon General Manager

Doha, Qatar
Reviewed 1 week ago

Our 4 night stay was upgraded from a suite to a Grand Suite, which was an excellent start to any vacation. The accommodation was "a huge & spacious bedroom & an equally large separate lounge" with great views of Table Mountain. The suite was clean, well furnished with two sts of tables and chairs on the large balcony. The staff...

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1Thank OilandGas_13
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear OilandGas_13, Thank you for taking the time to detail your experience at One&Only Cape Town. It was our pleasure to host you for your four-night stay, and we are thrilled your expectations were exceeded. We hope that you stay with us again soon. Sincerely, Richard Lyon General Manager

Fife, United Kingdom
Reviewed 1 week ago

Fabulous hotel and excellent location. Very clean and service excellent. We ate in Reuben's while we were there and it was excellent too. Loved eating breakfast outside with a direct view of table mountain. Plenty of things to do in Cape Town and loads of excellent shops and restaurants at the V&A waterfront. Would definitely recommend and look forward to...

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Thank Caroljacob
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear Caroljacob, We appreciate the time you have taken to review your visit to Cape Town. We are thrilled that you enjoyed a five-star experience. Thank you for your recommendation and we hope to see you again soon. Sincerely, Richard Lyon General Manager

Krugersdorp, South Africa
Reviewed 1 week ago

We stayed at the One&Only Cape Town before and received a warm and sincere welcome back. The rooms are magnificent, the resort and pool is exquisite, the spa and gym is outstanding, the people are friendly & helpful and the food is heavenly. Money well spent!

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Thank Nix444
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear Nix444, Thank you for your review and for your loyalty to One&Only Cape Town. We are elated to hear your expectations were met during both of your visits. It is always our pleasure to provide a relaxing, luxurious experience to each one of our guests, from our guest rooms to our spa and each area in between. Should you...

London
Reviewed 1 week ago via mobile

Even better are the staff.... we stayed here as the last leg of our holiday in South Africa and it's been great, spacious room ( 321) with beautiful balcony and even better view Breakfast was buffet style which was included in our rate and was an excellent with something for everyone and the usual eggs etc cooked to order. The...

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2Thank Helenbarton
RichardLyon_01, General Manager at One&Only Cape Town, responded to this review

Dear Helenbarton, We greatly value your feedback and are thrilled you enjoyed such a memorable visit to Cape Town. It is fantastic to know you were able to take advantage of so many of our unique amenities as well as so much of our beautiful surrounding area. There are many impressive destinations in Cape Town, and we are pleased knowing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $672 - $2,186 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
Hotel Style:
#4 Spa Hotel in Cape Town Central
#5 Business Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
#18 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Cape Town staff and other travellers.
7 questions
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Questions? Get answers from One&Only Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain View”
 of 5 bubbles ACM83, 18 Mar 2017 | Read review
“The ones by the pool!”
 of 5 bubbles dianeb272, 10 Mar 2017 | Read review
“The island is great if You want the pool, the rooms in the main building are closer to everything in the hotel”
 of 5 bubbles Eric060, 7 Mar 2017 | Read review
“If you're booking an Island Suite, request it further in. Away from the Spa.”
 of 5 bubbles SherwyNP, 2 Mar 2017 | Read review
“Island room 616 - NO, rooms 6xx had no view, located on the ground level.”
 of 5 bubbles RenataTes, 19 Feb 2017 | Read review
5 of 5