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Ellerman House

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254 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Reviewed 6 days ago NEW

The most amazing experience, bar none. From the time I was greeted by the impeccable and buff manger, Lloyd, to the seemless dinner with a spectacular view, to the heated bàthroom floors, this place was exceptional in all ways. Only wish I had more than one day here.

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Helpful?
Thank Elsa H
EllermanHouseCPT, Public Relations Manager at Ellerman House, responded to this review

It is always so special to read reviews like these. Thank you so much for taking the time to write it. I will certainly pass on your comments to Lloyd and we hope to welcome you back for longer, next time you visit Cape Town. Kind regards, Lindsy Terry

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

A friend recommended we lunch here during our stay and what a find. Firstly the hotel is beautifully sited with fantastic views down into Cape Bay. It is elegant, understated and comfortable which makes the experience all that more special. It is like a special lunch invitation to someone's home. The service is exceptional. Attentive but not obtrusive. Anyway more...

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Helpful?
Thank Paul G
EllermanHouseCPT, Public Relations Manager at Ellerman House, responded to this review

Thank you for taking the time to write about your lunch at Ellerman House. We are happy to hear that you enjoyed it. Being a R&C property, the cuisine we serve is very important to us and we love sharing the experience with our guests. We hope next time you visit Cape Town, you will come stay with us and...

Vancouver, Canada
Reviewed 1 week ago

Don't get me wrong, we loved our long stay at Ellerman House. It was our first as previously the rooms were always booked out. We loved everything and all about EH. Friendly helpful staff, location and the facilities offered. It sure is a haven of peace and tranquility (It will be even better when building is complete in front). We...

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1Thank moira-anne
EllermanHouseCPT, Public Relations Manager at Ellerman House, responded to this review

Thank you for your in-depth review of Ellerman House. We really appreciate the time you took. I'm happy to report that the mattress has been replaced and during our closure from 15 May - 16 June all the other details will be looked at. During this closure, we are really upgrading our property and we cannot wait to share the...

Tampa, Florida
Reviewed 1 week ago via mobile

The Ellerman House is a beautiful hotel with a picture perfect view. The food and staff were both impressive and our stay was very comfortable. The biggest issue our family faced when visiting the Ellerman House was the lack of and/or confusion of communication between staff members and outside parties. At our first meal we were approached by three different...

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Helpful?
Thank hleisie
EllermanHouseCPT, Public Relations Manager at Ellerman House, responded to this review

We appreciate the time you took to review our property and please accept this as our sincere apologies for the miss-communication during your stay. I have taken this up with the team and we will make sure to be more attentive to this with all our future guests. We pride ourselves on the level of service we offer and we...

Cape Town, South Africa
Reviewed 3 weeks ago

What a wonderful hotel, small and personal, the exceptional massage prebooked the day we arrived after our 12 hour flight was just what we needed, the Gin Bar!, the incredibly friendly staff, 'can do anything for you attitude of the staff', arranging my daughters birthday cake, ballons flowers. Wonderful service without being instrusive, a calm oasis - can't wait to...

Review collected in partnership with this hotel
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Helpful?
Thank Francesca B
EllermanHouseCPT, Manager at Ellerman House, responded to this review

Thank you so much for taking the time to review our property. It was an absolute pleasure to have you stay with us and to arrange your daughter's cake, balloons and flowers for her birthday. We love making our guests feel special and hearing how much they enjoyed their stay. So happy to hear that you like our new gin...

Hong Kong, China
Reviewed 3 weeks ago

Imagine the ultimate luxury experience with unparalleled views of the Atlantic Ocean and Robben Island. A perfectly manicured garden. A staff aux petits soins. A delicious cuisine. A private art gallery featuring some of the most renowned artists in South Africa. A magnificent wine cellar. A tranquil SPA that makes you feel like home! It's paradise. The restaurant is fabulous....

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Helpful?
Thank Milesofhappiness
EllermanHouseCPT, Manager at Ellerman House, responded to this review

What a wonderful review to read and we will make sure our staff is aware of your compliments. Thank you so much. We love hearing our guests' first hand experience as you are our number one priority while staying with us. Our location is truly exceptional and the views surprise us every day. We love showcasing the very best of...

Tewkesbury, United Kingdom
Reviewed 4 weeks ago

We stayed here for four nights in a Deluxe House Ocean View room. The location of the hotel is excellent, the decor first class and the room was spacious and comfortable. However, for a hotel that tries to “exceed expectations” and to be like a “home”, there were some significant shortcomings. Firstly, the dinner while good, was not excellent. Well...

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Helpful?
Thank BredonHill
EllermanHouseCPT, Manager at Ellerman House, responded to this review

Thank you for the time you took to review our hotel, we appreciate it. I'm terribly sorry that you feel the way you do and would like to discuss this matter with you further should you wish. I've taken your review up with my team and we would love to turn your next experience at Ellerman House into a memorable...

Miami Beach, Florida
Reviewed 4 weeks ago

We recently spent four magnificent nights at Ellerman house. You are impressed by the initial greeting and tour of the physical facilities. The views over the bay are breathtaking; the art collection and gallery eye popping; the wine cellar divine; the grassy verandas enlightening. But once you stay there and feel the warmth and level of service of their staff,...

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Helpful?
Thank hurricane7581
EllermanHouseCPT, Manager at Ellerman House, responded to this review

Thank you so much for your lovely review. We really appreciate the time you took to write it. We are also so happy to hear that you spend some extra time at our property. We are very proud of our wine and art collection and love sharing this with our guests. I will certainly convey your thanks to the staff...

Cape Town
Reviewed 25 February 2017

Number One hotel in Cape Town stunning views ,service,great food wonderful art collection and a brilliant cellar . The rooms are stunning plus they have two villas as well .there is a wonderful spa area and gym facilities

Review collected in partnership with this hotel
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Thank allanl431
EllermanHouseCPT, General Manager at Ellerman House, responded to this review

Dear Allan Thank you for your lovely review after your recent stay. We are delighted to hear you enjoyed all our facilities and toured the villas. We look forward to welcoming you back in the near future. Kind regards Ella Cuyler Ellerman House

New Delhi, India
Reviewed 24 February 2017

Ellerman House is an experience more than a hotel. Expect superlative service from lovely people, sweeping views of the ocean, large, individually designed spacious rooms with terraces, lovely, homey add-ons including a pantry you can raid day or night, excellent food and an art collection worthy of its own curator who will, if you ask, take you on a guided...

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Thank roadtripper9
EllermanHouseCPT, General Manager at Ellerman House, responded to this review

Good day We love receiving such positive reviews as it leaves us all feeling very proud of all we have to offer and it motivates all the staff to pay even more attention to delivering better service. Thank you for making Ellerman House your home during your stay in Cape Town and we hope to welcome you back in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ellerman House commands spectacular views over the Atlantic Ocean. Professional and charming staff plus a remarkable art & wine collection leave guests breathless. Consisting of 9 bedrooms and 2 suites in the House, and the neighboring contemporary Villa and Spa, the property embodies the best in South African hospitality in true Relais & Chateaux style. Ellerman House is the place to stay in Africa’s fair Cape. ... more   less 

Additional Information about Ellerman House

Address: 180 Kloof Road | Cape Town, Bantry Bay 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Bantry Bay
Price Range: $799 - $2,163 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ellerman House 5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Ellerman House Hotel Bantry Bay
Ellerman Hotel Cape Town
Ellerman House Bantry Bay, Cape Town
Hotel Style:
#1 On the Beach Hotel in Bantry Bay
#1 Spa Hotel in Bantry Bay
#2 Luxury Hotel in Bantry Bay
#2 Romantic Hotel in Bantry Bay
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Questions & Answers

Here's what travellers have asked, with answers from Ellerman House staff and other travellers.
4 questions
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Questions? Get answers from Ellerman House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbor view rooms with large balcony and if money is no object, one of the two suites would suit me fine.”
564elsah, 20 Apr 2017 | Read review
“All rooms seem excellent!”
moira-anne, 13 Apr 2017 | Read review
“The House Rooms all have great views of the Bay and from what we could see all looked amazing.”
AilsaF972, 31 Oct 2016 | Read review
“Every room in this 18 room property is divine. ”
bruceandkim, 22 Oct 2016 | Read review
“Above the pool”
potrero71, 18 Oct 2016 | Read review
5 of 5