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28/01/2018 29/01/2018
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    The Palace of the Lost City

    Sun City Resort off the R556, Sun City 0316, South Africa
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    28/01/2018 29/01/2018
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     31 people are viewing this hotel
    USD 415*
    USD 380*
    SAVE USD 35
    USD 386*
    USD 390*
    Traveller (2595)
    Room & Suite (551)
    Dining (257)
    Overview
    • Excellent64%
    • Very good19%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “lost city” (253 reviews)
    “crystal court” (70 reviews)
    “the grill” (64 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Water Park
    Kids Club
    Butler Service
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan.29 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,076)
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    411 - 415 of 1,529 reviews

    Reviewed 8 September 2016

    We have stayed at The Palace of the Lost City a few times - the hotel is in desperate need of an upgrade. It has not been changed since its opening... This may have been a 5 star resort when it was built but has...More

    1  Thank Francois V
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 10 September 2016

    Dear Francois V Thank you for the review of the hotel. We have commenced, with a refurbishment program of the hotel, which will continue throughout the year in stages. Where possible we try and here to all the guest requests, e.g. pool facing rooms, but...More

    Reviewed 5 September 2016

    Immaculate genuine caring service in an incomparable setting...world class at any level .We arrived at the Palace and were shown to our room by a most charming hostess who introduced the room amenities and hotel facilities...personalized service and a friendly atmosphere everywhere...I wish to particularly...More

    Thank David_youngah
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 10 September 2016

    Dear David_youngah thank you for your review of your recent stay at the Palace. We are glad you enjoyed it so much. We appreciate you making of mention of Mpho for making such an impact. Kind regards

    Reviewed 5 September 2016

    Stayed at the Palace in January 2015. I have stayed here through the years and the Hotel is beautifully constructed. It is amazing for the 90's. Nothing has been upgrade since. TV did not work. Shower tap did not work. Electrical copper wires sticking out...More

    Thank Mohammed H
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 10 September 2016

    Dear Mohammed H we are sorry to see you did not fully enjoy your stay at the Palace. I am glad to say we have commenced with a refurbishment program. Once completed , we hope to see you again. Kind regards

    Reviewed 4 September 2016

    A large hotel, which felt like it would be at home in Dubai. Nice food but the staff are not that great. Well meaning but you sometimes have to ask for things a few times to actually get them. When we were there in August...More

    1  Thank Simon Z
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 10 September 2016

    Dear Simon thank you for you review of the hotel. We appreciate your feedback. We are sorry you missed out swimming at the Palace pool while it was under routine maintenance. Kind regards

    Reviewed 4 September 2016 via mobile

    The hotel grounds are beautiful and impressive. The room was very spacious and comfortable. Unfortunately it was a bit dated and in need of refurbishment. Staff were very friendly and welcoming. Breakfast was excellent and the breakfast staff were vert attentive. All in all we...More

    Thank Sihaam P
    Response from francois_dtoit, Guest Relations Manager at The Palace of the Lost CityResponded 10 September 2016

    Dear Sihaam P Thank you for your review of the hotel. We are glad you enjoyed your stay with us and enjoyed the services. Kind regards

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Golf Course
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 295 - USD 556 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 335
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Priceline, Cancelon, Travelocity, Hotwire, TripOnline SA and Orbitz so you can book your The Palace of the Lost City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • North-West Province >
    • Sun City
    • Also Known As
    • The Palace Of The Lost City Hotel Sun City ,
    • The Palace Of Lost City
    Add Photo Photos
    Traveller (2595)
    Room & Suite (551)
    Dining (257)
    Pool & Beach (226)
    Hotel & Grounds (1916)
    Bathroom (86)
    Family and Play Areas (23)
    Business Centre & Event Rooms (6)
    Nearby
    Nearby HotelsSee all 6 hotels in Sun City
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    Nearby Restaurants
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    Tusk Bar and Lounge
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    The Raj Restaurant
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    Nearby Attractions
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    .96 km away
    Ask a question
    Questions & Answers
    Ben S
    8 January 2018|
    AnswerShow all 3 answers
    Response from sunint | Property representative |
    Dear Guest, There are 6 Junior Suites in total. 3 of these overlook the garden, the remaining three overlook the golf course. You will need to request which view you would like. Regards, Sun Share
    1
    Vote
    Sharon H
    29 December 2017|
    AnswerShow all 8 answers
    Response from sunint | Property representative |
    Dear Guest, We do have cats that reside on the resort. They are taken care of by the animal scheme in Sun City. Regards, Sun Share
    0
    Votes
    Dolce F
    4 December 2017|
    AnswerShow all 5 answers
    Response from sunint | Property representative |
    Dear Valued Guest, A suite would be your preference. This will depend on the number of adults, children and their ages. you may inquire with reservations on +27 11 780 7800 Regards, Sun Share
    0
    Votes
    Room Tips
    "We needed and got an accessible room. I suspect every room is spectacular."
    Read review
    "FAR away from the lifts and service doors! Do NOT ask for adjoining room if you can help it!!!"
    Read review
    "Have to experience the PALACE"
    Read review
    "Dont go there as a couple"
    Read review
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