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Protea Hotel by Marriott Kimberley

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Traveller (175)
Room & Suite (63)
Dining (26)
Overview
The Kimberley Big Hole West Circular Road The Kimberley Big Hole, Kimberley 8300 South Africa See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (274)
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243 results
Traveller rating
65
80
57
25
16
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LanguageEnglish
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65
80
57
25
16
Show reviews that mention
All reviewsbig holedirect accesshotel is cleancup of coffeeswimming poolold world charmcape towna bit priceyold stylefeel welcomesouth africaroad tripmuseumdiamondconferencedamrush
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1 - 5 of 243 reviews
Reviewed 5 days ago

We have just returned from spending three nights at the hotel (we were in the city for an event). Firstly, the staff members are/were wonderful, and the service was great and efficient. We were told that we had been upgraded to an "executive suite" which...More

Thank KendallPetersen
Response from Mpho H, Marketing Plan Coordinator at Protea Hotel by Marriott KimberleyResponded 5 days ago

Dear KendallPeterson, Thank you for your review on TripAdvisor. One of our key goals is to always insure that our GUEST's have a flawless stay at all times. It was lovely to have you stay with us and experience the rich history behind Kimberley. Please...More

Reviewed 3 weeks ago

The staff from the reception throughout the hotel were truly remarkable. Customer Service was Superb. The Hotel is like taking a walk down a historic tour, with photographs from a bygone era, along with detailed descriptions and explanations. The rooms were spotless and well maintained....More

Thank Hasslefree2014
Reviewed 10 July 2018 via mobile

Went to Kimberley for work. Stayed a week. The room was good. Shower requires an upgrade. Views of the Big Hole of Kimberley and decent seating area to have sundowners. Breakfast and dinner offering average. Not much for vegetarians. However there are Malls close by...More

Thank maheshdp
Response from Mpho H, Guest Relations Manager at Protea Hotel by Marriott KimberleyResponded 11 July 2018

Dear Maheshdp, Thank you for your review on TripAdvisor. Our aim is to always ensure that our GUEST's have a flawless stay at all times. We have shared your feedback with our maintenance manager to ensure that this was an isolated issue that is rectified...More

Reviewed 29 June 2018 via mobile

What a disappointment. A bit of a brothel. The television and Wi-Fi did not work. Service in the restaurant was non-existent. It is a beautiful hotel but that is the only good thing. I will not recommend it.More

Thank Christine B
Response from Mpho H, Guest Relations Manager at Protea Hotel by Marriott KimberleyResponded 29 June 2018

Dear Christine B, Thank you for your review on TripAdvisor. Our aim is to always make our GUEST's stay as effortless as possible but we have short-fallen of this during your recent stay. Please accept our sincere apology for the poor Wi-Fi connection, the television...More

Reviewed 24 June 2018 via mobile

The most expensive breakfast ever in South Africa. Total rip off. Dinner so called “fillet steak” on the menu definitely not fillet as it wasn’t tender at all. Will never recommend this 4 star hotel. Not good value for money at all🙁More

Thank Alma M
Response from Mpho H, Guest Relations Manager at Protea Hotel by Marriott KimberleyResponded 25 June 2018

Dear Alma M, Thank you for your review on TripAdvisor. As one of our goals is to always anticipate and exceed GUEST's expectations, we have unfortunately fallen short of this goal. Please accept our sincere apology for your dining experience in our restaurant. Your comments...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 78 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 78 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (175)
Room & Suite (63)
Dining (26)
Pool & Beach (10)
Family and Play Areas (2)
Questions & Answers
Ask a question
Debbie20750
5 October 2017|
AnswerShow all 2 answers
Response from Mpho H | Property representative |
Hi Debbie, Unfortunately we do not have gym facilities, however we are located close to virgin active. Regards, Mpho Hloai Marketing Plan Coordinator.
0
Votes
abcdefgkwkms
7 November 2015|
Answer
Response from P2356HYmicheles | Reviewed this property |
We had a very good breakfast at the hotel as well as an average lunch snack. Luckily no food poisioning. Showers were amazing as well. I think you had a bit of bad luck.
0
Votes
Room Tips
"Choose an updated room as the others are quite tired."
Read review
"Rather consider some of the Bed and Breakfast in the area before staying here especially for a family holiday."
Read review
"All rooms the same."
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"Request the rooms on The Big Hole side, nice views."
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