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Protea Hotel by Marriott Nelspruit

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Traveller (53)
Room & Suite (41)
Video (1)

About

Location
Cleanliness
Service
Value
Protea Hotel by Marriott Nelspruit - Experience True Hospitality in the Mpumalanga Capital. The award winning Protea Hotel by Marriott Nelspruit forms the ideal starting point from which to explore the Lowveld with abundant sunshine, lush hills and valleys. Get comfortable and cozy under our crisp white linen or make use of you en-suite bathroom to unwind. Maintain that sense of calm in the hotel's Fig Tree Restaurant, which overlooks the pool. It serves delectable buffet breakfasts daily, as well as a selection of lunch and dinner dishes from an extensive a la carte menu. Protea Hotel Nelspruit is ideally located with easy access to national roads and the Kruger Mpumalanga International airport. Only 63km from the world-renowned Kruger National Park, the hotel is situated in the heart of Big Five country.
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Property amenities
Pool
Restaurant
Free parking
Room service
Bar/Lounge
Free Internet
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
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Offers & Announcements:Wine & Dine for Two
Hotel deals
Hotel packages
176Reviews
102Photos
6Q+A
38Room tips
Traveller rating
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  • 35
  • 10
  • 9
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Popular mentions
The Protea hotel is situated on “the wrong side of the tracks” to the east of the city. Staff are friendly and rooms adequate but the isolation of the location is no where near any alternate retail which mindful of the no drink and drive requirement caused the hotel dinner to be
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Response from Garrick G, General Manager at Protea Hotel by Marriott Nelspruit
Responded 17 Feb. 2019
Dear johnturner4443 Thank you for your review. I am pleased to mention that a new retail center with restaurants and a 200 bed private Hospital has begun construction just 150m from the Hotel. This will bring a lot more for our GUESTS to do in the immediate vicinity. Please accept my humble apologies for the pasta dish received late and cold. I personally will take the matter up with the departments involved. This by no means reflects the high service standards we strive for and all possible will be done to ensure such lapses do not occur again in future. We hope to welcome you back in future. Kind Regards Garrick Grabe General Manager
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The front office manager must really work on her attitude towards guest, she was very unfriendly and even a single smile nothing, my husband was trying so hard to have a conversation with her but she was not having non of it, she never asked how we were doing, how was our trip
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Response from Garrick G, General Manager at Protea Hotel by Marriott Nelspruit
Responded 5 Jan. 2019
Dear RFM2016 At the outset, i would like to apologize for the terrible experience at our Hotel. It by no means reflects the high level of service we strive for. I will sit down with the Team and address this matter and ensure it is never repeated. I have taken the liberty of placing a note on your profile that you prefer garden facing rooms. This will ensure you always get this room type when traveling back to our Hotel. We hope to welcome you back again soon. Garrick Grabe General Manager
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If you are looking for a good night sleep, I wouldn’t recommend this place, was in the B block & my room was near the pool, which was very noisy & the room opposite me, the fire alarm went off twice disturbing my sleep. Forget accessing WiFi if you are in the B block, tried
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Response from Garrick G, General Manager at Protea Hotel by Marriott Nelspruit
Responded 23 Dec. 2018
Dear Kaymore_T At the outset, i would like to apologize for not meeting your expectations. We always strive to meet our valued GUESTS expectations. Our WiFi system will be upgraded early in the new year and this will eliminate the connection issues. Although there is nothing wrong with our current fire alarm system, we are upgrading the system in January. This will assist in minimizing the amount of false alarms experienced currently and in turn no longer disturb our GUESTS stay. We value your feedback and wish to have the opportunity of hosting you again in the near future. Kind regards Garrick Grabe General Manager
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Good hotel clean, comfortable and affordable. It's located next to the center where you can find everything and it's next to the business center and bus stop , so if you want to go to Illanga mall or Riverside you can pick up the road from there or call a tax. Almost forgot to
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We went to the movies watching Frank and Fearless, an eye opener, hope it is shown to all kids around the world very educational, staff can really be a bit more friendly at the tills, they only help because they work there. Not so friendly
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Hi there Are you able to pick up guests from the Intercape bus station (Total garage) please? Thanks
Good Day. We will be able to, can you contact us directly so that we can make the arrangements for you? Kindest Regards, Zeelia Viljoen
0 votes
Good day Rental company is Bidvest car rental.
1 vote
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Good day Matron You may contact Zeelia Viljoen in this regard. zeelia.viljoen@ proteahotels. com Garrick Grabe General Manager
0 votes
Umbali Wedding Venue is less than 15 minutes drive from the Protea Hotel Nelspruit.
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12
"All rooms are good"
"ground floors better"
"Avoid the rooms above the dining area"
"all amenities good"
"They o have wheel chair friendly rooms"
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PRICE RANGE
USD 66 - USD 136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
protea hotel nelspruit
LOCATION
South AfricaMpumalangaNelspruit
NUMBER OF ROOMS
94
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