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Fairmont Zimbali Lodge

Booking.comUSD 151*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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374 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Utrecht, The Netherlands
Reviewed 1 October 2015 via mobile

If you want to spoil yourselve, go here! The rooms are huge and very clean and luxurious! The kingsize bed is really big and comfortable. There are a bath tub, seperate shower and seperate toilet in the bath room. The balcony offers a great view over the surroundings. And the infinity pool is spectaculair. Staff is extremely attentive and helpful....

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Helpful?
1Thank AvW12345
FairmontZimbali, Guest Relations Manager at Fairmont Zimbali Lodge, responded to this review

Dear AvW12345 Thank you for taking the time to share your lovely review with us. We are so pleased that you had a wonderful stay at the Fairmont Zimbali Lodge and that your every need was taken care of. We are happy to hear that you found the staff to be attentive and helpful during your stay and that our...

Pretoria, South Africa
Reviewed 28 September 2015 via mobile

I visited Zimbali many years ago before it became an estate and was taken over by Fairmont so I kind of new what to expect. The rooms are still exactly the same and very well maintained. The forest sounds at night are really special! The pools which have been built by the beach are located in a lovely setting HOWEVER...

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Helpful?
Thank Debrouwers
FairmontZimbali, Guest Relations Manager at Fairmont Zimbali Lodge, responded to this review

Dear Debrouwers Thank you for taking the time to share your valuable feedback with following your recent stay at the Fairmont Zimbali Lodge. We are pleased that you enjoyed the beautiful setting of the Lodge as well as its sounds at night. This is certainly part of this beautiful property's charm. We are disappointed to learn that the rest of...

Jhb
Reviewed 25 September 2015

I have read about this hotel on many occasions but never had the chance or time to get there. Well, we finally booked in and it was exactly what i had expected. Service was brilliant, guest relations even better, the hotel is stunning and just so perfect to geatway from everything. This felt like it was on its own island,...

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Helpful?
Thank Tina N
FairmontZimbali, Guest Relations Manager at Fairmont Zimbali Lodge, responded to this review

Dear Tina N Thank you for taking the time to share your lovely review with us. We are so happy to hear that Fairmont Zimbali Lodge met all of your expectations and that you had a wonderful stay at our stunning property. Thank you for sharing your feedback about the brilliant service that you experienced as well as the Guest...

Johannesburg, South Africa
Reviewed 25 September 2015

Reservation The reservation was made through the Fairmont website, which is where I should have foreseen the beginning of a poor experience. Having made a package booking which included breakfast one is given the opinion of adding breakfast as an additional – admittedly this page does note that you should not add extras that are included in your package but...

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Helpful?
1Thank BryceMatthewson
FairmontZimbali, Guest Relations Manager at Fairmont Zimbali Lodge, responded to this review

Dear BryceMatthewson Thank you for taking the time to share your valuable feedback with us. We would like to apologise for the challenges that you experienced during the booking stage of your reservation, as well as any miscommunication which you feel may have taken place prior to your arrival regarding the hotel facilities. We are sorry for any inconveniences this...

Johannesburg
Reviewed 13 September 2015

From R150/day for wifi, through R35 per room service delivery, and on to R100 cocktails and R350 for a bottle of R50 cheap plonk...at every step Fairmont finds a way to shaft you. It's silly; I can't believe they make much from this compared to their rather high rates, but it has a substantive impact on one's perception of the...

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Helpful?
1Thank 11Chris1122
FairmontZimbali, Guest Relations Manager at Fairmont Zimbali Lodge, responded to this review

Dear 11Chris1122 Thank you for taking the time to share your review with us. We are disappointed to hear that we did not meet your expectations and that you left feeling frustrated by your experience with us. This is certainly not something that we want guests to feel when staying at our beautiful property, and we are sorry for any...

Ashford, United Kingdom
Reviewed 12 September 2015

Lovely setting , large , clean room though a little tired. Reception staff very helpful. Now for the downside. Had to eat in a restaurant 2.5 km away and wait up to 25 minutes for a shuttle to take us there. Staff in restaurant were disinterested almost to the point of rudeness. Stir fry items put in wok with fingers...

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Helpful?
Thank Medwarecat
FairmontZimbali, Guest Relations Manager at Fairmont Zimbali Lodge, responded to this review

Dear Medwarecat Thank you for taking the time to share your valuable feedback with us regarding your recent stay at the Fairmont Zimbali Lodge. We are pleased that you enjoyed the lovely setting of our beautiful property, and that you found the Reception staff to be very helpful during your stay, It is unfortunate that we were not able to...

Reviewed 7 September 2015

Venue great. Service sketchy and usually poor. Rooms great and the setting is fantastic. Hotel staff not providing a 5 star service though. Lack of onsite restaurant huge negative. Reception staff particularly poor. Service around pool non existent. Room staff great.

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Helpful?
Thank Michael F
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Michael F Thank you for sharing your valuable feedback with us regarding your most recent stay at the Fairmont Zimbali Lodge. We are glad that you found the Lodge to be a great venue located in a fantastic setting. We are disheartened to hear that the standard of service did not live up to expectations and that you felt...

Reviewed 2 September 2015 via mobile

Great service, beautiful setting, friendly staff......just simply brilliant!!!! It was a short stay and my first time there with our baby. The lodge staff ensured all amenities we requested were there. The forest walks, heated pool and private beach really clinched it for us. We will definitely return for a longer stay

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Helpful?
1Thank Rodney S
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Rodney S Thank you for sharing your wonderful review with us. It was an absolute pleasure having you stay at the Fairmont Zimbali Lodge and we are so glad to hear that service, setting and staff left a lasting impression on you and your family. We look forward to welcoming you back again soon. Kind Regards, The Fairmont Zimbali...

Johannesburg, South Africa
Reviewed 27 August 2015

Lovely place to stay! We were pleasantly surprised by the service and friendliness. Not ideal when on business in Durban as it is quite far out - but a definite must if you are looking for a holiday spot. The swimming pool and views are beautiful! The rooms are very spacious and comfortable. The only let down is the breakfast...

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Helpful?
Thank Delia152
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear Delia152 Thank you for taking the time to share your lovely review with the TripAdvisor community. We are pleased to hear that you had a lovely stay, even though you found the location to be slightly far from where you were conducting your business. We are glad that you enjoyed the beautiful views at the Fairmont Zimbali Lodge as...

Tallahassee, Florida
Reviewed 25 August 2015

I stayed a week at the Lodge. My first few days I was alone and stayed in room 409. It is a lovely room with darkening curtains, a beautiful view, great wifi, and central heat. The bed was nice and had a pillowy yet firm feel. The bartenders are great. I enjoyed the laid back bar in the afternoon around...

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Helpful?
1Thank AuntieAnne22
FairmontZimbali, General Manager at Fairmont Zimbali Lodge, responded to this review

Dear AuntieAnne22 Thank you for taking the time to share your lovely review with us at the Fairmont Zimbali Lodge. We are so glad to hear that you had a terrific stay and that you found the property to be peaceful and beautiful. We are sorry about the challenges that you experienced once you moved to a room to accommodate...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Fairmont Zimbali Lodge

Address: Zimbali Estate | Umhlali, Ballito 4390, South Africa
Region: South Africa > KwaZulu-Natal > Ballito
Price Range: $142 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Zimbali Lodge 5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Fairmont Zimbali Hotel Ballito
Zimbali Hotel
Zimbali Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Zimbali Lodge staff and other travellers.
4 questions
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Questions? Get answers from Fairmont Zimbali Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 118 and that was walking distance to the lodge but carts pick u up all the time so no going wrong on a room.”
notiel, 29 Apr 2017 | Read review
“Rooms inside the main building are bigger and more convenient to getting around the premises.”
Karoobaby, 17 Apr 2017 | Read review
“Room furthest from the elevators best - less noise.”
King_Size8888, 12 Apr 2017 | Read review
“Ask for a room facing the sea”
, 14 Mar 2017 | Read review
“All rooms face the ocean but those on the upper floors have the bd them to have no ocean view and to be too public.”
Mountainmann, 4 Mar 2017 | Read review
5 of 5
Booking.com
USD 151* /night
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Fairmont.comUSD 151
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Prices are for 1 room, 2 adults
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