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Whale's Way Ocean Retreat

Expedia.com
Booking.com
USD 81
View Deal
USD 81
View Deal
Hotels.com
Hotwire.comUSD 95
PricelineUSD 81
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (89)
Room & Suite (42)
Dining (12)
About
Location
Cleanliness
Service
Value
Whale's Way is a stunning ocean-front retreat where you feel at home from the moment you arrive. Enjoy the spectacular ocean and mountain views and watch whales and dolphins from your bedroom. Most of the rooms have ocean views, TV, DVD and CD player. The style is light and open-plan with a natural elegance. The Penthouse rooms are particularly luxurious and decadent, perfect for those who appreciate the best of everything. Relax in the jacuzzi overlooking the Indian Ocean, walk along the deserted beach, enjoy a breathtaking sunset and be lulled to sleep by the sound of the waves. Many fine golf courses nearby. Close proximity to activities such as canoeing, paragliding, horse riding and more. Award-winning restaurants close by.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Paid Wifi
Shuttle Bus Service
Good to know
HOTEL STYLE
Trendy
Great View
HOTEL CLASS
Reviews & more
119Reviews
104Photos
1Q+A
21Room tips
Traveller rating
  • 82
  • 19
  • 3
  • 6
  • 9
Time of year
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  • English
Popular mentions
Whale's way was a wonderful retreat. They went over and above to try and accommodate my mother who finds stairs a challenge and even brought her her breakfast to the room which is not what they normally offer. Very kind.
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Review collected in partnership with this hotel
I certainly thought that this bed and breakfast would be like the others I have visited over the past years. This was certainly not the case. Whilst I understand that one cannot expect the amenities of a hotel, I would have expected good service and some attention the detail.
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Response from TheWildernessHotel, Manager at Whale's Way Ocean Retreat
Responded 1 week ago
Good Day Mrs Moodley Thank you for taking the time to write a review on Whale's Way Ocean Retreat.It is with sadness that I read your comments. Our rooms are being serviced on a daily basis, including fresh towels, unless we are requested not to do so... which you did, when you had not made other plans for the one day. You requested extra towels, which we provided. Two bath sheets, two bath towels, two hand towels was in the room, and replaced everyday. On check-in we provide all our guest with all the "rules". And that is to relax, rest, enjoy the view, be comfortable and feel welcome. As indicated on our web-site, and on all the forums guests use to make their reservations, we have a interchangeable dstv. At present, we are installing openview decoders in each room, for the convenience of our guests. As for the home being closed for most of the day, Our breakfast starts at 08h00, until 10h00. then it is check-out time. Only after check-out can we start cleaning the rooms, before the next guests check-in at 14h00. How on earth is it possible that the home could have been closed for most of the day, while all these actions are taking place? It once again sadens me that you spesifically mentioned that you will stick to the rule of check in time, yet you arrived a few minutes after 10h00. Your room was not ready yet, and you left for a while, and then returned to check in at 11h51. Two hours and nine minutes BEFORE the rule of 14h00, This information I got from the form that you yourself completed on check-in, and from the system where I checked you out, when I saw you leaving without a word. Check-out time is at 10h00, and you checked out at 10h26. With all due respect, I feel that you have been unfair, and not factual in your review of Whale's Way Ocean Retreat. Also on check-in all our guests are invited to "come and knock" or report any problems and/or needs they might experience during their stay. When asked at the breakfast table, you replied that everything was in order. I regret that Whale's Way did not meet your expectations, and which you and yours all the very best for 2019.
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Dear Whales Way Ocean RetreatThank you Anina & team for your warm welcome and great service both me and my husband had a beautifull time spending it in your perfect home.Kind regardsMr&Mrs. Samuels
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Review collected in partnership with this hotel
We had an absolutely lovely time at Whales Way! Anina was super nice and accommodating of our dietary restrictions, and she even upgraded us to a very large room with breathtaking views! Breakfast was absolutely lovely and the service and facilities (not to mention the views)
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Review collected in partnership with this hotel
We got a warm welcome when we arrived and after the normal signing in formalities we were shown to our room that had a beautiful view of the Indian Ocean. The room was clean and spacious. Close to a beautiful beach - just be prepared to walk down and up again!
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Review collected in partnership with this hotel
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
View from the terrasse.
Blick vom Bett aus
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Dear Joe, there were indeed a few incidents of overbooking in the past, I believe. However, we have been under new management for a year now and our booking system is running smoothly. Please feel free to contact us regarding your booking to enable us to set your mind at ease. We would love to hear from you.
0 votes
"Request a room with ocean view!"
"All rooms. Garden room has no sea view"
"The Suites are nice, but I wouldn't come back"
"Ocean suite looks good in the picture. Sky suite was awful. For beach room read other reviews."
"Probably the higher floor"
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PRICE RANGE
USD 75 - USD 151 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeWilderness
NUMBER OF ROOMS
5
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