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City Lodge Hotel Umhlanga Ridge

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City Lodge Hotel Umhlanga Ridge
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125 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 January 2016 via mobile

Located in the heart of Gateway, this hotel offers a good standard of accommodation with a warm hearty welcome! Prices are on good rates and mostly includes breakfast. Restaurants within 20meters of the hotel, ranging from quick take-away to upmarket and trendy - whatever suits your needs. Alternatively the in-room dining is very sufficient with fairly quick service (added to... More 

Helpful?
Thank ChristiaanADV
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 January 2016 via mobile

Booked the room through Bid2Stay.com and therefore got a good deal. The room was comfortable and the service good. It had a small balcony that opened onto the square, but we were not affected by noise. Being centrally located meant that we only left Umhlanga to go to South Beach. The hotel shuttle made travel between Umhlanga and Durban really... More 

Helpful?
Thank MbaliJoy
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us Mbali and we are so glad that you had a great stay with us! We look forward to welcoming you back soon. More 

Pretoria, South Africa
Level Contributor
3 reviews
Reviewed 16 January 2016 via mobile

Friendly staff. Great service. Pleasant and Cost effective overnight stay. Very neat hotel with helpful staff. Finding parking as new guest was a bit hard in peak traffic, around gateway shopping center. (parking at back of hotel limited access from the front)

Helpful?
Thank Richard G
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and we are so glad that you had a great stay with us! We look forward to welcoming you back soon. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2016 via mobile

Great place ... It's great because it near the mall ... Near great eating places... Room are neat clean ... swimming pool outside to cool down on a hot day..: Greate sirvice ... Quite and relaxing not a lot of noise in the lodge itself ...👍🏻👍🏻

Helpful?
1 Thank rynov374
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and we are so glad that you had a great stay with us! We look forward to welcoming you back soon. More 

Melbourne, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 January 2016

Me and my partner stayed in this hotel from the 1 January to the 3rd January This is my first experience with chain of hotels. From the arrival at reception was pleasant experience Very kind lady assist us and was very accommodating, in connection, when we travel my partner love stay on higher floors and ask if any where available... More 

Helpful?
Thank Brent W
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Edinburgh, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 January 2016

My husband and I stayed here on holiday as it is located right in the heart of Gateway shopping centre. For us this was brilliant as we were able to go out, do some shopping and have dinner and a few drinks and then head back to the hotel. There were two people on the reception desk when we checked... More 

Helpful?
Thank Shellslegendbells
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and for the great review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 January 2016

This 3star hotel is perfectly located a stone throw away from Gateway shopping centre, taxi services also available close by. The rooms are sufficient for what you pay and everything is in place for a budget stay

Helpful?
Thank RMTMak
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and we are so glad that you had a great stay with us! We look forward to welcoming you back soon. More 

South Africa
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 December 2015

this hotel offers an affordable holiday in umhlanga. you can literally walk to the gateway mall for all your shopping needs and restaurants. there is a swimming pool within the hotel,you need to drive to the beach though. friendly reception staff . the room is well decorated and well stocked and well serviced daily with a functioning aircon the only... More 

Helpful?
Thank UnathiMonkoe
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and for the great review Unathi. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Richards Bay, South Africa
Level Contributor
10 reviews
5 hotel reviews
Reviewed 15 December 2015

The gentleman at the front desk, Morne was very warm and welcoming. Very spacious and outstandingly clean rooms. Compared to others, this one makes you feel at home. Rooms are equipped with enticing bed lined and pillows. Room service is excellent, and they are only a phone call away and quick. Stunning arrangement of getting to them through the telephone... More 

Helpful?
Thank Nonfo
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us and for the positive review Nonfo. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Cape Town Central, South Africa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 December 2015 via mobile

Very average. Getting the basics wrong. 1 guest but room made up for a family That had to be rectified. No coffee in room; access card not working in 2nd day. Not appealing to a seasoned business traveller who needs the comfort.

Helpful?
Thank maraisl
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review

Thank you for staying with us. We are so sorry to hear about your experience. As this is not a true representation of the quality and level of excellence that we usually offer, we will certainly take your comments to heart and do what we can to make the necessary changes. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Ideally situated next to the upmarket Gateway shopping and entertainment complex, City Lodge Umhlanga Ridge blends into the surroundings of its modern environment. Durban is just minutes away on the adjacent freeway, as is the city’s international airport. The five-storey hotel is in the heart of the new business district that has emerged in the Umhlanga area. It is also a short drive from Umhlanga’s popular promenade and beach front. ... more   less 

Additional Information about City Lodge Hotel Umhlanga Ridge

Address: 2 Palm Boulevard | P. O. Box 25173,Gateway M.C.P, Umhlanga Rocks 4321, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $104 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel Umhlanga Ridge 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
City Lodge Umhlanga Ridge Hotel Umhlanga Rocks
City Hotel Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from City Lodge Hotel Umhlanga Ridge staff and other travellers.
2 questions
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Johannesburg, South Africa
over a year ago
Johannesburg, South Africa
over a year ago

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Questions? Get answers from City Lodge Hotel Umhlanga Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unfortunately there is no sea here, but full wifi is on ground floor”
 of 5 bubbles nicolenP3252DU, 7 Nov 2016 | Read review
“They are all good !!”
 of 5 bubbles DannyDavidsson, 29 Oct 2016 | Read review
“I have slept in the same side but would not mind anyside, particulary the one facing the Gateway Theatre of shopping itself.”
 of 5 bubbles petrosc581, 18 Oct 2016 | Read review
“Close to reception”
 of 5 bubbles GlennPatel, 19 Jul 2016 | Read review
“Ground floor if possible”
 of 5 bubbles Pieterl698, 17 Jun 2016 | Read review
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