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Protea Hotel by Marriott Durban Umhlanga

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Protea Hotel by Marriott Durban Umhlanga
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210 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott Durban Umhlanga
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Showing 186: English reviews
Cape Town Central, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2016

We recently held a 2-week training course at this hotel. The service was excellent! The staff, from the security guards to those serving the coffee and food, to the manager, are very friendly and professional. They consistently checked that things were running smoothly and were very accommodating. The tea time snacks and lunch were delicious! The hotel is clean and... More 

Helpful?
1 Thank f00dct
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dearf00dct We will pass on your commendations to our TEAM and look forward to hosting you again for your next conference in a few months time. On your return we hope you and your conference delegates will be able to take advantage of the stunning views from our roof top pool deck. SylviaD More 

Hilton
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 February 2016

I love this hotel, the staff are friendly and so efficient. The rooms are spacious and always spotless, with everything always in good working order. I always look forward to a night at this beautiful hotel. It has so many restaurants on their doorstep and its wonderful to take a walk with their beautiful balmy evenings, and very safe for... More 

Helpful?
1 Thank Heather P
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 February 2016 via mobile

Lovely property with friendly staff. Location is great in the hub of Umlanga . Close to popular restaurants and bars and walking distance to the beach. Felt very safe walking around even a night. Lovely destination

Helpful?
2 Thank Gloryanne H
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Gloryanne H We hope you had the chance to visit the famous Umhlanga Pier and took advantage of the great restaurants located in our complex. We look forward to welcoming you back again. SylviaD More 

Tongaat, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 February 2016

One thing I love about the Protea Hotel are the spacious rooms, You don't have to be lying on the bed to watch the TV, they have accommodated a small lounge area where you can relax without feeling like you in a "bedroom" space. the staff is very efficient and friendly at all time,..... I love the breakfast spread....for the... More 

Helpful?
1 Thank MsKunene
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear MsKunene Thank you for your positive comments we will pass on your commendations to our Team and look forward to welcoming you back again. SylviaD More 

Durban, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 February 2016

OMG... this hotel is overlooking the sea, tranquillity and their rooms are big, you don't feel like you are stuck in one room (like every other hotels), their stuff has an excellent service. You get a room with a bar fridge, kitchenette with full crockery and plates, like everything. I could live there anytime.

Helpful?
1 Thank NoxG1
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear NoxG1 I hope you had the opportunity to experience our world class beach front, we will commend our TEAM for their excellent service and we hope to have the privilege of welcoming you back in the not too distant future. Sylvia D More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 January 2016

It is more like a boarding house than a hotel. Rooms and bathrooms are tired, grubby and smell moldy. Had a magnificent view out onto a petrol station and carpark! Don't stay in even number rooms. Dinning room sad, outdated and while food is ok it is not great quality. Bedding fresh and clean through. Central and convenient for the... More 

Helpful?
1 Thank andrewe232
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Andrewe232 Thank you for your recent comments on Protea Hotel Umhlanga. All comments are viewed in a very serious light and the necessary action taken were possible. As per your discussion with Lindy, we look forward to welcoming you back soon. Kind regards Sylvia De Fries GENERAL MANAGER More 

Denia, Spain
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 January 2016

This is a great hotel. We were originally disappointed not to have got in to The Beverley Hills or Oyster Box for our Christmas holiday, but found this Protea to be excellent. It is situated in the middle of Umhlanga Rocks and close to all the restaurants and bars. It is also only a short walk to the beach. A... More 

Helpful?
2 Thank Petawr
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Petawr Thank you for the great review after your recent stay in December 2015. We are delighted that we meet and exceeded your expectation's. Kind regards Sylvia De Fries GENERAL MANAGER More 

Johannesburg, South Africa
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 January 2016 via mobile

I didn't enjoy my stay there,The room they gave us had lots of noise and was very old looking!Breakfast buffet was very average!They where also busy with renovations for their new section!The good thing tho is,it's very central!All the restaurants are near so you don't need to walk a lot..Hopefully next time will have better experience !

Helpful?
Thank trip635
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Theofanis Thank you for comment on your recent stay. We appreciate you bringing the shortcomings you experienced to our attention. We can assure you that your comments have been addressed and action will be taken. Assuring you of our best attention at all times! Kind regards Sylvia De Fries GENERAL MANAGER More 

Shrewsbury, United Kingdom
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 January 2016

We stayed for 8 nights over Christmas and the best thing for us was our room - we had a large family room with kitchenette and sofa so plenty of space and an enormous balcony with table and chairs.. The downside of this is that these upgraded rooms are located on the front of the hotel with a nightclub opposite... More 

Helpful?
Thank maggiewhitelock
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear MWHemel-Hemstead Thank you for taking the time to review your recent stay in South Africa with Protea Hotels. We have two Protea Hotels in Umhlanga, ours being the hotel closest to the beach situated in the heart of the "Umhlanga Village". The Protea Hotel Umhlanga Ridge, is up at Gateway. I have forwarded your review to Protea Hotel Umhlanga... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 January 2016

Stayed here for just one night. Did the trick for an overnight stop but wouldn't want to stay here for much longer than a night or two, or with the family. The room was good, very comfortable beds. Breakfast was very average. The pool was highly amusing after having seen pictures that made it look about 5 times bigger than... More 

Helpful?
Thank 633erican
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear 633erican Thank you for your recent review, GUEST feedback is imperative for us to ensure that your expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence. Kind regards Sylvia De Fries GENERAL... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This 3-star paradise hotel is your gateway to golden beaches, lush surroundings and the exhilaration of holidaying in an idyllic part of South Africa. If you want stunning views overlooking the KwaZulu-Natal coast, look no further than Protea Hotel Durban Umhlanga. Centrally located in the heart of uMhlanga Rocks, the hotel is 18 km from King Shaka International Airport and conveniently situated minutes from the protected beach and 10 minutes from Durban. The hotel offers friendly service, comfortable accommodations, along with a relaxing rooftop sun deck and plunge pool. Most of the hotel's 250 modern rooms feature breath-taking sea views, and are all elegantly and stylishly furnished. Enjoy a choice between 120 Semi self-catering facilities which include a microwave, fridge, cutlery, crockery and tea/coffee-making facilities. We've expanded in October 2016 with a brand new 15-floor tower! In addition to a new reception area and lobby, the project has added an extra 130 bedrooms for your convenience. The Lighthouse Breakfast Restaurant & Bar is situated on the ground floor, adjacent to the reception hall, and offers delicious breakfasts. The restaurant seats 146 guests and is open from 06:30 to 10:30. The bar is open from 14:00 to 23:00. ... more   less 

Additional Information about Protea Hotel by Marriott Durban Umhlanga

Address: corner Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa (Formerly Protea Hotel Durban Umhlanga)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $110 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Durban Umhlanga 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hotel Umhlanga
Protea Hotel Umhlanga Rocks
Protea Umhlanga
Hotel Style:
#5 On the Beach Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Durban Umhlanga staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Durban Umhlanga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor gets fresher air and better view”
 of 5 bubbles T4199SYpauld, 24 Nov 2016 | Read review
“Go for a room on a higher floor”
 of 5 bubbles doconnell78, 21 Nov 2016 | Read review
“Higher the better”
 of 5 bubbles Canonterry, 20 Nov 2016 | Read review
“Elite status not honored.”
 of 5 bubbles 239millerc, 10 Nov 2016 | Read review
“It is better to be on the higher floors less noise from the traffic.”
 of 5 bubbles herbstjh, 9 Nov 2016 | Read review
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