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07/05/2017 08/05/2017
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    AHA Gateway Hotel

    corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 51
    USD 146*
    USD 95*
    USD 99*
    USD 96*
    Traveller (48)
    Room & Suite (18)
    Dining (9)
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    Overview

    • Excellent36%
    • Very good38%
    • Average16%
    • Poor4%
    • Terrible4%
    Travellers talk about
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Free Internet
    3 Star Hotel
    All hotel details
    Protea Hotel by Marriott Durban Umhlanga
    254 reviews
    #12 of 18 hotels in Umhlanga Rocks
     
    Holiday Inn Express Durban - Umhlanga
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    #8 of 18 hotels in Umhlanga Rocks
     
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    #2 of 18 hotels in Umhlanga Rocks
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed yesterday

    Much improved all round service. Certain members of Management (Lee) acknowledged previous concerns and attended to them very promptly, hence my stay was very welcoming to say the least! Will definitely stay here again for both business and vacation purposes. Please keep it up!

    Review collected in partnership with this hotel
    Helpful?
    Reviewed 3 days ago

    I love the location of the hotel, they have amazing furniture and their breakfast has great variety. I spent a lot of time there and it felt like I was home. I would like the change in channels though just to accommodate different personalities. I'll...More

    Review collected in partnership with this hotel
    Helpful?
    Response from JerodF11, General Manager at AHA Gateway Hotel

    Dear gugulethuk2017, Thank you for sharing your review, we are focused on service excellence and are most pleased when it is recognized, We will do our best regarding the channels, we apologise that they were not to your liking. We look forward to that return...More

    Reviewed 5 days ago

    Great rooms, friendly staff and great location of this hotel ! Food was very good and Staff extremely pleasant and professional ! I was shocked to see 3 stars on the board and from ythis I have learned not to judge a hotel by its...More

    Review collected in partnership with this hotel
    Helpful?
    Response from JerodF11, General Manager at AHA Gateway Hotel

    Dear 695wesleyn, Thank you so much for that wonderful review, we strive for service excellence and believe in a culture of good service directly to our most precious asset, you the guest. We look forward to you returning in the not too distant future. Kind...More

    Reviewed 1 week ago

    This is really a Hotel that feels like your home away from home. I never encounter any one person who is not friendly. Nothing is to much for them. Rooms are clean, food are excellent.....and it is not far from the beach. Try it next...More

    Review collected in partnership with this hotel
    Helpful?
    Response from JerodF11, General Manager at AHA Gateway Hotel

    Dear Katjies, Thank you for reviewing your stay on TripAdvisor, we appreciate your patronage and are so pleased that you enjoyed your stay, we continually strive for service excellence and are most satisfied when it is recognized. We look forward to your next visit. Kind...More

    Reviewed 1 week ago

    We were at room 109,and the hairdryer was not work well,no warm air just cold,and we have two small kids and they has to sleep with us,and we has to pay 85 rands rands for them to breakfast,I think is too much for kids ,because...More

    Review collected in partnership with this hotel
    Helpful?
    Response from JerodF11, General Manager at AHA Gateway Hotel

    Dear naeeml2017, Thank you for this review, all constructive criticism helps us improve on service delivery. We apologise for any inconvenience and assure you the issues are taken most seriously, kind Regards Jerod General Manager

    Protea Hotel by Marriott Durban Umhlanga
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    Holiday Inn Express Durban - Umhlanga
    381 reviews
    #8 of 18 hotels in Umhlanga Rocks
     
    Aha Royal Palm
    248 reviews
    #10 of 18 hotels in Umhlanga Rocks
     
    The Oyster Box
    1,691 reviews
    #2 of 18 hotels in Umhlanga Rocks
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 85 - USD 156 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Umhlanga Rocks
    Photos
    Traveller (48)
    Room & Suite (18)
    Dining (9)
    Pool & Beach (7)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    Nearby Attractions
    Umhlanga Main Beach
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    2.19 km away
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    Sibaya Casino & Entertainment Kingdom
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    Questions & AnswersAsk a question
    Heather H
    Having looked at the photos of the bedrooms it seems like the bathroom and toilet are not private is that correct?
    6 April 2017|
    Answer
    Response from JerodF11 | Property representative |
    Good day, Unfortunately this is quite correct, open plan, good for most however some don't like it very much Regards
    0
    Votes
    James S
    Is there a shuttle to Durban airport ? If so what is the cost please?
    9 February 2016|
    Answer Show all 5 answers
    Response from LOUIS-THE-LAWYER | Reviewed this property |
    Here’s the info: 031 465 5573 082 340 9990 Louis-THE-lawyer
    0
    Votes
    Room Tips
    "A few of the waiters also really take ownership of their responsibility towards customers and really go the..."
    Read review
    "NO complaints, or tips, 100% happy, definitely was blown away with value for money."
    Read review
    "We were at room 109,and the hairdryer was not work well,no warm air just cold,and we have two small kids and..."
    Read review
    "Good value for money"
    Read review