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AHA Gateway Hotel

Booking.comUSD 117*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 239*
USD 117*
USD 239*
USD 117*
USD 239*
USD 117*
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AHA Gateway Hotel
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298 Reviews from our TripAdvisor Community

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Showing 288: English reviews
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Roodepoort, Gauteng, South Africa
Reviewed 2 days ago NEWvia mobile

Good Hotel , neat , clean, tidy , modern. Rooms are open plan and that's the bathroom as well. A fair amount of space to move around, more than comfortable. Comfortable beds , clean good quality pillows, linen. The hotel is adjoining the Gateway Shopping Mall. It sometimes can be noisy if you have a room facing the entertainment area...

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Helpful?
Thank Sudhir M
Johannesburg, South Africa
Reviewed 5 days ago NEW

Didnt like the carpets in the room...make sure you redo the floors. Location is a bit far from Convention centre or cbd, otherwise greatly positioned if you need peace and away from busy areas. Shopping malls and best restaurants are nearby or walking distance which is great.

Review collected in partnership with this hotel
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Helpful?
Thank likonelom
Johannesburg, South Africa
Reviewed 1 week ago

Will recommend to family,friends and colleagues,this was my first stay at this hotel and I was pleasantly surprised. I would like to bring my family for maybe a week end stay so that they may also make the same experience that I made.Keep up the good work and the hotel will grow from strength to strength.

Review collected in partnership with this hotel
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Helpful?
Thank errolb668
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear errolb668, Thank you for this wonderful review and feedback, we continually strive for service excellence, and are pleased it is recognized when we get it right, We look forward to your next visit, Kind Regards Jerod General Manager

Port Louis District
Reviewed 1 week ago via mobile

AHA Gateway Hotel is one of the best hotel you can get in Umhlanga region.Staff are very helpful. Location just amazing as hotel is linked to Gateway Shopping Mall. Reasonable internet speed for business. Spacious rooms . Always very clean! Nice breakfast. All what you need for a business or a small shopping break with the family .

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Helpful?
Thank patrick-mru
Thandeka01K, Digital Marketing Coordinator at AHA Gateway Hotel, responded to this review

Thank you for the wonderful feedback, guest feedback is very important to us. We hope to welcome you back to the hotel soon.

Pietermaritzburg, South Africa
Reviewed 3 weeks ago

The details of my reservation was not explained to me. Neither did the person at reception do so. So I was surprised that I had to pay for breakfast one the morning of departure.I was very disappointed with your service when checking in.

Review collected in partnership with this hotel
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Helpful?
Thank AManikum
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear AManikum Thank you for the feedback, we apologise for the inconvenience, we have had this type of complaint before and assure you it has been addressed with all concerned. I find it extremely frustrating that it has occurred once more. Kind Regards Jerod General Manager

Durban, South Africa
Reviewed 3 weeks ago

Much improved all round service. Certain members of Management (Lee) acknowledged previous concerns and attended to them very promptly, hence my stay was very welcoming to say the least! Will definitely stay here again for both business and vacation purposes. Please keep it up!

Review collected in partnership with this hotel
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Helpful?
Thank isgaakj
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear Mr Jarodien Thank you, this is wonderful feedback, Much appreciated, look forward to your next visit, Regards Jerod General Manager

Johannesburg, South Africa
Reviewed 4 weeks ago

I love the location of the hotel, they have amazing furniture and their breakfast has great variety. I spent a lot of time there and it felt like I was home. I would like the change in channels though just to accommodate different personalities. I'll be coming again soon😄

Review collected in partnership with this hotel
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Helpful?
Thank gugulethuk2017
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear gugulethuk2017, Thank you for sharing your review, we are focused on service excellence and are most pleased when it is recognized, We will do our best regarding the channels, we apologise that they were not to your liking. We look forward to that return Kind Regards Jerod General Manager

Tauranga, New Zealand
Reviewed 4 weeks ago

Great rooms, friendly staff and great location of this hotel ! Food was very good and Staff extremely pleasant and professional ! I was shocked to see 3 stars on the board and from ythis I have learned not to judge a hotel by its Stars, many factors influence that rating, like gyms and swimming pools and operating times of...

Review collected in partnership with this hotel
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Helpful?
Thank 695wesleyn
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear 695wesleyn, Thank you so much for that wonderful review, we strive for service excellence and believe in a culture of good service directly to our most precious asset, you the guest. We look forward to you returning in the not too distant future. Kind Regards Jerod General Manager

Cape Town
Reviewed 4 weeks ago

This is really a Hotel that feels like your home away from home. I never encounter any one person who is not friendly. Nothing is to much for them. Rooms are clean, food are excellent.....and it is not far from the beach. Try it next time when you are visiting Umhlanga!

Review collected in partnership with this hotel
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Helpful?
Thank Katjies
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear Katjies, Thank you for reviewing your stay on TripAdvisor, we appreciate your patronage and are so pleased that you enjoyed your stay, we continually strive for service excellence and are most satisfied when it is recognized. We look forward to your next visit. Kind Regards Jerod General Manager

Maputo
Reviewed 5 weeks ago

We were at room 109,and the hairdryer was not work well,no warm air just cold,and we have two small kids and they has to sleep with us,and we has to pay 85 rands rands for them to breakfast,I think is too much for kids ,because kids don't eat everything that have in breakfasts.the hotel location is nice ,near the shopping,the...

Review collected in partnership with this hotel
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Helpful?
Thank naeeml2017
JerodF11, General Manager at AHA Gateway Hotel, responded to this review

Dear naeeml2017, Thank you for this review, all constructive criticism helps us improve on service delivery. We apologise for any inconvenience and assure you the issues are taken most seriously, kind Regards Jerod General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about AHA Gateway Hotel

Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $115 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Priceline, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your AHA Gateway Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Business Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from AHA Gateway Hotel staff and other travellers.
2 questions
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Questions? Get answers from AHA Gateway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A few of the waiters also really take ownership of their responsibility towards customers and really go the extra mile! Your waitrons Blessing and Sny definitely falls into this category!”
isgaakj, 27 Apr 2017 | Read review
“NO complaints, or tips, 100% happy, definitely was blown away with value for money.”
695wesleyn, 23 Apr 2017 | Read review
“We were at room 109,and the hairdryer was not work well,no warm air just cold,and we have two small kids and they has to sleep with us,and we has to pay 85 rands rands for them to breakfast,I think is too much for kids ,because kids don't eat everything that have in breakfasts.the hotel location is nice ,near the shopping,the bed is comfortable ,the bathroom wasn't to clean ,the staff is friendly.”
naeeml2017, 18 Apr 2017 | Read review
“Good value for money”
yakubumaraj, 11 Apr 2017 | Read review
“Take one that faces the road and not the outdoor water park at the Mall! if there is live music etc it can be loud.”
888brettw, 11 Apr 2017 | Read review
5 of 5
Booking.com
USD 117* /night
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PricelineUSD 117
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AMOMAUSD 239
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*Disclaimer
Prices are for 1 room, 2 adults
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