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Garden Court Umhlanga

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Garden Court Umhlanga
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517 Reviews from our TripAdvisor Community

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There are newer reviews for Garden Court Umhlanga
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Showing 510: English reviews
Port Elizabeth, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2016

The service at this hotel at dinner is pathetic they made me to wait for the longest time just to get meat. The repeat the same food daily at dinner. Their staff at dinner don't seem to know anything. Or are not well trained

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank mukatunid
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear mukatunid, Thank you for completing the client review process on the tripadvisor website. It is with regret that I note that you had a poor dinner experience whilst you were with us. We do apologise sincerely for this and assure you that the matter will recieve our undivided attention and urgency. Should I be able to be of any... More 

Pretoria
1 review
Reviewed 27 August 2016

My first time experience in Garden Court-Umhlanga was very good. I enjoyed myself and would like to commend the staff for their welcoming behaviour. The room was neat and when I needed help, they assisted me very well.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank HlamalaniQueen
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear HlamalaniQueen, Thank you very much for sharing your thoughts with us via the tripadvisor website after your recent stay at the Garden Court in Umhlanga Rocks. I am happy to see that you found our hotel to your liking and that the property and facilities did manage to live up to your requirements. Should I be able to assist... More 

Johannesburg, South Africa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016

The room was neat and clean and the service was exceptional. I had a great stay. There were enough blankets and towels. The staff was friendly, I called housekeeping for an iron, it was there in minutes, There was enough space in the room to move around. I will definitely be back.

Helpful?
Thank Jazz786za
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Jazz786za, Thank you very much for completing the electronic client review form after your recent stay at the Garden Court in Umhlanga Rocks.We do welcome your feedback and value your custom. I am happy to see that our hotel did live up to your expectations and requirements and that you enjoyed your stay with us. We are grateful to... More 

Manchester, United Kingdom
1 review
Reviewed 24 August 2016

Very clean hotel and quite comfortable located in a good safe area. Staff can be a bit more friendly and helpful particularly front desk. The rest of the staff were fairly good. Can't ask more from cleaners. Very thorough

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank damiend934
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear damiend934, Thank you for taking the time and trouble to pass the details of your stay on to us via the tripadvisor website after your recent stay at the Garden Court in Umhlanga. We do value and appreciate your feedback. We will process your feedback with the relevant people and indicate the ares that have fallen short of your... More 

Durban, South Africa
Level Contributor
4 reviews
Reviewed 23 August 2016

A warm welcoming home away from home. Good food. Excellent service. Easy to book. comfortable rooms. Good get away for the whole family catering for all ethnic groups. A fantastic place to escape the hustle and bustle of the city.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 556traceyk
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear 556traceyk, Thank you very for using the tripadvisor website to pass your thoughts on to us after your recent visit the the Garden Court in Umhlanga Rocks. We do welcome and appreciate your feedback. I am happy to see that our property did manage to live up to your requirements and expectations and that you had a succesful stay.... More 

Cape Town Central, South Africa
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 August 2016 via mobile

We arrived late and the check-in and parking was rather problematic. Had to hunt for a parking pay in the enclosed area and check-in was ok. However if you decide to check-out early make time for delays. We had a flight to catch and fortunately had made allowances for possible delays. Dinner was very very basic at the buffet and... More 

Helpful?
Thank Eugene S
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear Eugene S, Thank you very much for for passing your asessment on to us via the tripadvisor website. We are grateful for yoiur feedback. We as a team have taken note of your feedback and specifically of the issues which you have found to be sub standard or poor. We are commited to giving these the attention that they... More 

Durban, South Africa
1 review
Reviewed 22 August 2016

My stay at Garden Court Umhlanga was very relaxing. The staff were very friendly and welcoming. I would definitely recommend it to someone who is looking for a very relaxing holiday. Looking forward to seeing you again. :)

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank shivikar
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear shivkar, Thank you very much for completing the electronic client review form after your recent stay at the Garden Court in Umhlanga Rocks . We do welcome your feedback and we remain grateful for your custom. I am more than happy to see that you did enjoy your break at our hotel and that ur hotel was suitable to... More 

Johannesburg, South Africa
1 review
Reviewed 21 August 2016

So, I stay at this hotel often for business. Booked my my corporate clients. Last week before checking me in they demanded I pay the tourism levy of R7 before they check me in. I explained that my client does all bookings but they were not interested. So, I paid the R7 cash and was checked in. Then they say... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank grantb732
Durbanville, South Africa
1 review
Reviewed 19 August 2016

It was a great pleasure for my mother in law to stay in your hotel because it was her birthday she enjoy a lot. Describe the service you experienced: it was very good Tell us how you liked the room: it was clean Talk about the location & amenities: it was fantastic and I can recommend anyone to go there.... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 185thamsanqam
grdncrtmill, Manager at Garden Court Umhlanga, responded to this review

Dear 185amsanqam, Thank you very much for responding on behalf of your mother in law via the tripdvisor website after your recent stay at the Garden Court in Umhlanga Rocks. We do appreciate and welcome your feedback. I am happy to see that her stay did go well and that our hotel was suiitable to her requirements. Should I be... More 

Johannesburg, South Africa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2016 via mobile

Stayed a whole week (8-13 August) at this lovely hotel. Staff were friendly and the service was exceptional all round. Loved the breakfast and the room was neat and clean. Many channel options on the tv, parking in the basement was a bit awkward,especially going up to the hotel but it's not an issue. Loved our stay and will definitely... More 

Helpful?
Thank Kiya786

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A contemporary interior design of fusing water features. The colours and textures of natural reed, sets the mood of the newly opened Garden Court uMhlanga. This hotel is ideally situated in uMhlanga Rocks. Within close proximity to the Gateway Shopping Centre and popular uMhlanga beaches. The hotel offers spacious guest areas with business and internet facilities to cater for business travelers.The hotel boasts a lush courtyard that offers guests a heated pool with a play-ledge for young children to enjoy. The gym facility on the 5th floor will ensure that health fanatics are also catered for. ... more   less 

Additional Information about Garden Court Umhlanga

Address: 7 Aurora Drive, Umhlanga Rocks 4319, South Africa
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $149 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Umhlanga 3*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Garden Court Umhlanga reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Business Hotel in Umhlanga Rocks
#6 Family Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Umhlanga staff and other travellers.
2 questions
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Derby, United Kingdom
over a year ago

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Questions? Get answers from Garden Court Umhlanga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are self-help ice making machines on the even number floors,ie. 2,4.”
 of 5 bubbles paulgI647WD, 31 Oct 2016 | Read review
“Family room facing pool is great!”
 of 5 bubbles youbabyandi, 25 Oct 2016 | Read review
“Be sure to book a non smoking room if required.”
 of 5 bubbles kevinbV6329HO, 17 Oct 2016 | Read review
“Choose a suite. You won't be sorry!!!”
 of 5 bubbles Alison_R_Travel_Mad, 4 Sep 2016 | Read review
“Room with a sea view on South side”
 of 5 bubbles 182sulimans, 28 Aug 2016 | Read review
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