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Holiday Inn Express Durban - Umhlanga, an IHG Hotel

2 Ncondo Place Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320 South Africa
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Traveller (179)
Room & Suite (102)
Dining (43)

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About

#9 of 16 hotels in Umhlanga Rocks
Location
Cleanliness
Service
Value
Holiday Inn Express Durban Umhlanga hotel, located on Umhlanga Ridge, is a few minutes drive from the Umhlanga Beaches and minutes from the popular Gateway Theatre of Shopping mall. The contemporary curving facade of the Holiday Inn Express Durban Umhlanga faces the Indian Ocean, showcasing spectacular sunrises each morning. This three star hotel is 10 km from Durban's vibrant city centre, and 13 km from King Shaka International Airport. Leave your vehicle in our secure underground car park when you attend meetings in the two air-conditioned meeting rooms of Holiday Inn Express Durban-Umhlanga. It is a short taxi ride to meetings at Alexander Forbes and Deloitte and we're within walking distance of Illovo Sugar and Aecom and 15 km from congresses at the Durban International Convention Centre. The Gateway Theatre of Shopping, 900 metres away, has a range of high fashion stores. Glitzy stage shows take place at the Sibaya Casino, 15 km away.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Paid internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Bay View
Languages Spoken
English, Thai
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

2 Ncondo Place Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320 South Africa
Holiday Inn Express Durban - Umhlanga, an IHG Hotel
541Reviews12Q+A100Room tips

Reviews
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RPK wrote a review Feb 2024
Greater Johannesburg, South Africa40 contributions51 helpful votes
Friendly no fuss Business hotel in Umhlanga. Extremely courteous front desk and helpful staff. Everything was perfect, the room, the toiletries and the entire experience. Will stay again. Needed extra water and was immediately attended to.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express, Owner at Holiday Inn Express Durban - Umhlanga, an IHG Hotel
Responded 4 weeks ago
We are thrilled the prompt, efficient service provided by our team, made for a memorable and comfortable stay experience. Thank you for your valued support, and we certainly look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tsahai85 wrote a review Apr 2023
Toronto, Canada49 contributions100 helpful votes
Hotel's Favourite
Just ended a 10 day stay at the HIE Uhmalanga. Agree with other reviews - very much a Holiday Inn. Basic amenities and services. What sets them apart is the service. Lunga was fantastic! Very helpful, kind, thoughtful and anticipatory. He made what could have been a difficult check in easy, supported with transportation and dinner needs and was kind! I am also grateful to the Manager who supported breakfast each day. She also went above and beyond and offered a smile each morning. I was at this hotel on business so didn’t have a choice, but when I return will definitely stay here. $5 to the beach, 5 min walk to the mall. If you want an excellent tour guide to show you real (and not tourist Durban) book Thansanqa (msg me for this details). He took us on safari, told us about Durban and it’s history and took the story beyond only Black trauma and suffering to show joy, resilience and love! Had an amazing time! If booking from Canada use travelead to book your experience. Overall had an amazing time!
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express, Owner at Holiday Inn Express Durban - Umhlanga, an IHG Hotel
Responded 3 Apr 2023
Thank you for your wonderful review from your recent stay with us. We are absolutely thrilled the service provided during your stay, made it a memorable one. It is always so encouraging when our team are recognised for what they are passionate about. Thank you for your support, and your favourable review. Trusting your trip home has been a safe one, and we do hope to welcome you back in the near future. All the very best
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CMobile wrote a review Feb 2024
Colombo, Sri Lanka76 contributions19 helpful votes
+1
This HIE does what it says it will. Clean, neat, excellent service from all team members. Ocean view rooms are nice to have. Breakfast was standard for this type of hotel but could have had more cooked vegan options. Overall I recommend this hotel for short business stays. Well done to the team.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Ocean view rooms with balcony. Close to Gateway mall.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Holiday Inn Express, Owner at Holiday Inn Express Durban - Umhlanga, an IHG Hotel
Responded 4 weeks ago
Thank you for your valued support. We are delighted the cleanliness of our hotel facilities, and the service provided, all met with your stay expectations. Every effort is taken to ensure our guests have an enjoyable stay experience at our Express Brand Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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You Li in Asia wrote a review July 2023
Vientiane, Laos245 contributions109 helpful votes
Stayed at the HIE Durban for business. The hotel is by the coast but with no direct access. As with most HIE, the rooms are rather small and facilities are limited but this is expected. The room was clean and very functional. Decent size for one person. The ocean view was a bonus. Breakfast was great. Very good selection of hot and cold items. Allowed take out boxes even if you already had breakfast which was great given my work schedule - one less thing to worry about. The coffee however was very disappointing. Staff were great. Very friendly and eager to help. The mall is within walking distance from the hotel... Probably a quick 10 min stroll.
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express, Owner at Holiday Inn Express Durban - Umhlanga, an IHG Hotel
Responded 9 July 2023
Thank you for your informative review from your recent stay with us. We are delighted our express brand breakfast, and the service provided by our team, made for a memorable stay experience. Thank you for your valued support, and we certainly look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hum3does wrote a review June 2023
Hove, United Kingdom85 contributions20 helpful votes
I’ve stayed at the amazingly good value holiday inn Umhlanga many times over the years. The staff are always super friendly. The hotel is surgically clean. The rooms are immaculately well maintained and the breakfast is superb value for money. Love this no frills value for money little gem.
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Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express, Owner at Holiday Inn Express Durban - Umhlanga, an IHG Hotel
Responded 30 June 2023
Thank you for your wonderful review. We are delighted our little gem of an express, made for such a memorable stay experience. Thank you for your lovely feedback, and we look forward to your continued support!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julian J wrote a review May 2023
2 contributions
We had an Amazing experience at the Holiday Inn Express, Umhlanga. This has to be one of the best service I've experienced (local and international included). Wouldn't hesitate to highly recommend this Establishment. Check in was awesome. Brendan and team were extremely Welcoming, Friendly and Efficient. We were settled into the room in no time as well as informed of all the amenities. We traveled as a group and the team helped us to get rooms close to each other which was so convenient. Breakfast was scrumptious and the service exceeded our expectations. Trisha and the team take their work and service to customers so seriously - like it's their own company. My son wanted Chocolate muffins and they baked it specially for him - how amazing is that! We were leaving early to the airport and Trisha offered to have breakfast ready from 5am - was so impressed and grateful. This has to be one of the best hotels across the world. Kudos to the team and leadership. Highly recommend anyone to not hesitate to book here. Thanks so much guys
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express, Owner at Holiday Inn Express Durban - Umhlanga, an IHG Hotel
Responded 7 May 2023
Thank you for taking the time to send through this amazing review. We are delighted the service you received from our colleagues, especially Brendon and Trisha made for a memorable stay experience. It honestly is so rewarding and encouraging to receive such amazing feedback. Thank you again for your support and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shreyas Macwan wrote a review Oct 2022
Anand, India768 contributions268 helpful votes
We were on a business trip to Durban and this hotel is situated at one the very best area. This property is good and kind of new. The interior and other part is good. We were given upgrade and given sea facing rooms. Rooms were good and spaicous for a single person. However the Bathroom and shower cabin is too small. I was not able comfortable in it The biggest issue with them was their menu in breakfast we spent three days here and food was same every morning they were not able to surprise us. The room service is bad. My keys was not working and I had to get down all the way back to receptionist ro get it changed. Over all compare to other holiday in.iblike this property.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express, Owner at Holiday Inn Express Durban - Umhlanga, an IHG Hotel
Responded 13 Oct 2022
Thank you for your feedback from your recent stay with us. We are delighted our location met with your stay expectations. We are very sorry for the area of your stay where we have let you down. We certainly do regret any upset caused due to the key issue, and we are sorry this was not resolved timeously. Assuring you of our best service at all times.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CM36 wrote a review Sept 2022
Johannesburg, South Africa3 contributions2 helpful votes
The hotel was terrible. The breakfast was awful, had extremely limited options and was blind. You could not even select how you want your eggs done. The pool is the size of a part of a kiddies pool at other hotels. The bathroom is very cramped and small. I could go on. Save you money and stay elsewhere. This was JUST AWFUL.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express, Owner at Holiday Inn Express Durban - Umhlanga, an IHG Hotel
Responded 25 Sept 2022
Thank you for your candid feedback. Every effort is taken to ensure our guests have a memorable stay with us. We are very sorry to hear our Express brand hotel did not meet with your expectations. Our breakfast offering is a free express breakfast, and we unfortunately do not offer eggs to order. As an Express Hotel, we alternate our egg offering daily between scrambled eggs and poached eggs, and we are sorry this caused upset. Sincere apologies our facilities did not meet with expectations, and we once again thank you for candid feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TeflonMan wrote a review May 2022
UK103 contributions37 helpful votes
I wouldn't normally bother to leave a review for a HIX. An Express is an Express is an Express. However ... While the rooms here are typical Holiday Inn Express standard, the spacious public areas, the great staff and, not least, the Butcher Block restaurant right next door set it apart. Keep up the good work and we will return time & again.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: Try to get a higher-floor room with a sea view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express, Owner at Holiday Inn Express Durban - Umhlanga, an IHG Hotel
Responded 7 May 2022
Thank you for your amazing review from your recent stay. We are so pleased our Express ticked all the right boxes, and the Butcher Block Restaurant adjacent to the Hotel met with your expectations. Thank you again for the wonderful review, and the words of encouragement. We certainly look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Krupa N wrote a review Apr 2021
Johannesburg, South Africa30 contributions28 helpful votes
The hotel staff are very helpful. They provided good service from day 1. Breakfast is basic but good. Wish there was a bigger pool.. Seems small especially now that we need to social distance. I personally did not use the pool for that reason. It's walking distance to gateway. Would recommend the hotel to provide a shuttle to the beach for their guests.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express, Owner at Holiday Inn Express Durban - Umhlanga, an IHG Hotel
Responded 25 Apr 2021
Thank you for your feedback from your recent stay with us. We are delighted our Free Express Breakfast offering met with your stay requirements. Every effort is taken to ensure our guests have a memorable stay and we are sorry to hear our swimming pool area just missed the mark. Thank you again for your support. Stay safe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$113 - AU$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express durban - umhlang hotel umhlanga rocks
LOCATION
South AfricaKwaZulu-NatalUmhlanga Rocks
NUMBER OF ROOMS
234
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS DURBAN - UMHLANGA, AN IHG HOTEL (AU$113): 2024 Prices & Reviews (Umhlanga Rocks, South Africa) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Durban - Umhlanga, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Durban - Umhlanga, an IHG Hotel?
Nearby attractions include Gateway Theatre of Shopping (0.5 km), Natal Shark Board (1.1 km), and The Barnyard Theatre (0.6 km).
What are some of the property amenities at Holiday Inn Express Durban - Umhlanga, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Durban - Umhlanga, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Express Durban - Umhlanga, an IHG Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Durban - Umhlanga, an IHG Hotel?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express Durban - Umhlanga, an IHG Hotel?
Conveniently located restaurants include Swaadisht Foods, Mozambik Gateway, and Press Club.
Are there opportunities to exercise at Holiday Inn Express Durban - Umhlanga, an IHG Hotel?
Yes, guests have access to a pool during their stay.
Does Holiday Inn Express Durban - Umhlanga, an IHG Hotel have airport transportation?
Yes, Holiday Inn Express Durban - Umhlanga, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express Durban - Umhlanga, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Durban - Umhlanga, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express Durban - Umhlanga, an IHG Hotel?
The staff speaks multiple languages, including English and Thai.