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All reviews butcher block hi express sea facing room gateway mall small pool convenient location buffet breakfast yogurt one night stay secure parking pleasant stay business trip south africa umhlanga ihg housekeeping
The place was clean, the staff was efficient. Enjoyed my stay.
There was confusion regarding the basement parking. Front desk said parking is paid for on check out but the security advised that basement parking is free on first come first served basis.More
Date of stay: July 2018
Response from Holiday Inn E, General Manager at Holiday Inn Express Durban - UmhlangaResponded 5 days ago
Thank you for your feedback from your recent stay with us. We are so pleased our hotel met with your requirements, and you found our Hotel Staff to be so efficient. We are very sorry to hear of the confusion caused regaridng Parking. All undercover...More
We booked a 2 night stay on route to our longer vacation to the south coast purely for location. A short drive from the airport and close proximity to the Gateway Mall which has tons for the kids to enjoy (reviews to follow)
Date of stay: December 2018
Response from Holiday Inn E, Manager at Holiday Inn Express Durban - UmhlangaResponded 1 week ago
Thank you for your feedback from your recent stay with us. We certainly do appreciate all feedback received, and will action accordingly. We are sorry for the areas of service where we let you down, however are most delighted to note all staff were friendly...More
Modern rooms, some rooms have balconies with partial sea view... walking distance to Gateway mall, gym, decent breakfast (no egg station) - impressed with service & hotel, would stay here again... Value for money
Date of stay: December 2018
Response from Holiday Inn E, General Manager at Holiday Inn Express Durban - UmhlangaResponded 1 week ago
We are absolutely delighted our location, facliities and service met with your stay requirements, and certainly look forward to welcoming you back in the near future,
Hotel staff very friendly especially the breakfast crew!!! Conveniently located between Gateway and beaches. Room good and bathroom nice and modern. Swimming Pool nice after a day at the beach with cocktails and sodas available from Restaurant next door. Not impressed with the food menu,...More
Date of stay: January 2019
Response from IHGService, Guest Relations Manager at Holiday Inn Express Durban - UmhlangaResponded yesterday
I appreciate you for staying and for leaving us feedback. Sorry to know your experience during your stay with us. I know that this is not the accommodation that you were expecting and I'm really sorry. It's a continuous process as we strive...More
Clean and good value for money. Staff friendly and welcoming. Conveniently situated near Lighthouse Umhlanga and Gateway Mall. Parking undercover and safe. Breakfast delicious and more than adequate. Will highly recommend for people travelling on budget.
Date of stay: September 2018
Thank Kim M
Response from Holiday Inn E, General Manager at Holiday Inn Express Durban - UmhlangaResponded 3 weeks ago
Thank you for your feedback from your recent stay with us. We are so pleased our location and facilities suited your requirements
The HOLIDAY INN EXPRESS DURBAN-UMHLANGA offers stunning sea views. Ideally situated within walking distance to the upmarket Gateway shopping and entertainment centre and within short driving distance …Morefrom the Umhlanga beachfront. Less
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