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01/10/2017 02/10/2017
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    Protea Hotel Marriot Durban Umhlanga Ridge

    14 Palm Boulevard | Umhlanga Ridge, Umhlanga Rocks 4319, South Africa
    Hotel website
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    USD 179*
    USD 154*
    SAVE USD 25
    USD 157*
    USD 154*
    Traveller (113)
    Room & Suite (76)
    Dining (10)
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    1,457 reviews
    #2 of 43 hotels in Durban
     
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    1,856 reviews
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    AHA Gateway Hotel
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    Belaire Suites
    443 reviews
    #8 of 43 hotels in Durban
     
    Overview
    • Excellent20%
    • Very good47%
    • Average22%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “gateway mall” (41 reviews)
    “duplex room” (4 reviews)
    “per day” (14 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Protea Hotel Marriot Durban Umhlanga Ridge
    Special Offer: Retail Therapy
    Hotel packages
    Hotel deals
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    Hilton Durban
    1,457 reviews
    #2 of 43 hotels in Durban
     
    The Oyster Box
    1,856 reviews
    #2 of 18 hotels in Umhlanga Rocks
     
    AHA Gateway Hotel
    350 reviews
    #7 of 18 hotels in Umhlanga Rocks
     
    Belaire Suites
    443 reviews
    #8 of 43 hotels in Durban
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (312)
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    Time of year
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    1 - 5 of 290 reviews

    Reviewed 6 days ago

    We were booked into this hotel to spend the last two nights with my sister before she left for Australia. On arrival the reception staff were helpful and pleasant. The butler was polite and helped with the bags as soon as we were handed our...More

    Thank Mercia K
    Reviewed 2 weeks ago via mobile

    A bit dissapointing for a Marriott hotel. The room was tired, a bit small, even though this was supposed to be one of their better rooms with a park view. There was no fridge in the room (can't remember the last time i had a...More

    Thank Jolise400
    Response from PHURDurban, General Manager at Protea Hotel Marriot Durban Umhlanga RidgeResponded 2 weeks ago

    Dear Jolise400 Thank you for taking the time to let us have feedback with regards to your recent stay. Meeting and exceeding guests' expectations can only be achieved through efficient and friendly, personalised service. Your comments, together with others we receive, are being analysed and...More

    Reviewed 3 weeks ago

    The room decor was bland, no effort. Someone from housekeeping barged into my room on Saturday,I reported it at reception, nonchalant response!I would not recommend it at all. Wifi connection is POOR.More

    Thank Hlengiwe D
    Response from PHURDurban, General Manager at Protea Hotel Marriot Durban Umhlanga RidgeResponded 2 weeks ago

    Dear Hlengiwe D Thank you for taking the time to let us have feedback with regards to your recent stay. Please accept our sincere apologies for all the inconvenience caused. Your feedback most certainly does not reflect the high standard that we at Protea Hotel...More

    Reviewed 3 weeks ago

    Umhlanga is a much better place to stay than Durban but the hotel leaves much to be desired. Certainly it cannot be rated 4 star. Three is a maximum. Everything is not better than average. Service, breakfast, room - I smelled smoke in the bathroom...More

    Thank VICTOR K
    Response from PHURDurban, General Manager at Protea Hotel Marriot Durban Umhlanga RidgeResponded 3 weeks ago

    Dear VICTOR K Thank you for taking the time to let us have feedback with regards to your recent stay. Please accept our sincere apologies for all the disappointment you experienced. Your feedback most certainly does not reflect the high standard that we at Protea...More

    Reviewed 13 August 2017 via mobile

    I got to my room and the TV was not working. I was moved to another room and it was clear that someone had been in that room as they had left their belongings behind. I'm not sure who's error it was, but what shocked...More

    Thank Siphiwe
    Response from PHURDurban, General Manager at Protea Hotel Marriot Durban Umhlanga RidgeResponded 14 August 2017

    Dear Siphiwe Thank you for taking the time to let us have feedback with regards to your recent stay. Please accept our sincere apologies for the discomfort caused. Your feedback most certainly does not reflect the high standard that we at Protea Hotel by Marriott...More

    Hilton Durban
    1,457 reviews
    #2 of 43 hotels in Durban
     
    The Oyster Box
    1,856 reviews
    #2 of 18 hotels in Umhlanga Rocks
     
    AHA Gateway Hotel
    350 reviews
    #7 of 18 hotels in Umhlanga Rocks
     
    Belaire Suites
    443 reviews
    #8 of 43 hotels in Durban
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Shuttle Bus Service
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • USD 113 - USD 230 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Umhlanga Rocks
    • #8 Business Hotel in Umhlanga Rocks
    • #8 Luxury Hotel in Umhlanga Rocks
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Expedia, Priceline, Travelocity, Cancelon, TripOnline SA, Hotwire, Agoda, Cheap Tickets and HotelQuickly so you can book your Protea Hotel Marriot Durban Umhlanga Ridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Umhlanga Rocks
    Add Photo Photos
    Traveller (113)
    Room & Suite (76)
    Dining (10)
    Pool & Beach (7)
    Hotel & Grounds (72)
    Bathroom (15)
    Business Centre & Event Rooms (1)
    Nearby
    AHA Gateway Hotel
    350 reviews
    .27 km away
     
    Hilton Durban
    1,457 reviews
    14.85 km away
     
    Belaire Suites
    443 reviews
    13.53 km away
     
    The Oyster Box
    1,856 reviews
    1.89 km away
     
    Nearby Restaurants
    Col'Cacchio pizzeria
    89 reviews
    .34 km away
    Sugarlicious
    10 reviews
    .24 km away
    Greedy Buddha
    189 reviews
    .26 km away
    Circus Circus Cafe
    171 reviews
    .33 km away
    Nearby Attractions
    Gateway Theatre of Shopping
    471 reviews
    .33 km away
    Natal Shark Board
    129 reviews
    .34 km away
    Art Africa Umhlanga Rocks
    8 reviews
    1.47 km away
    The Barnyard Theatre
    10 reviews
    .38 km away
    Ask a question
    Questions & Answers
    heyjude378
    12 January 2016|
    Answer
    Response from heyjude378 |
    Do they charge for the breakfast?
    0
    Votes
    Room Tips
    "We had a balcony suite which overlooked Gateway but the room was quiet and not much noise. Maybe because it..."
    Read review
    "Great location if you love shopping. But that is all"
    Read review
    "This was strictly about the Spa. I cannot recommend this spa."
    Read review
    "High level"
    Read review
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