We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Traveller (10)
Room & Suite (23)
Dining (10)
Overview
  • Excellent22%
  • Very good34%
  • Average18%
  • Poor8%
  • Terrible18%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (74)
Filter reviews
66 results
Traveller rating
13
21
12
6
14
Traveller type
Time of year
LanguageEnglish
More languages
13
21
12
6
14
Show reviews that mention
All reviewsconferencing facilitiesduty managergeneral managerkwazulu natalshort stayahavenues
FilterEnglish
Updating list...
1 - 5 of 66 reviews
Reviewed 10 July 2018

When Management is committed to customer care this is evident in the staff that demonstrate willingness to meet demands of patrons. This hotel must be a Gem situated in our Capital City in KwaZulu-Natal The banqueting arrangement was excellent and as agreed upon. The staff...More

Thank Easygoing282
Reviewed 5 March 2018 via mobile

My company arranged to use one of the conferencing venues at the AHA Imperial hotel for a networking event with about 27 clients. The hotel staff were absolutely accommodating. The conferencing room was well set for what we needed to do. The layout was done...More

Thank Richard K
Reviewed 10 January 2018

it was terrible to an extent that the handy fone given to me had been off for quite some time and I hope you will correct such for the benefits of other customers and experience. Again the limitations on the tv channels its boring.

Review collected in partnership with this hotel
Thank cdeschupidoo
Reviewed 9 November 2017 via mobile

Don’t bother going to this hotel. Since the Imperial Hotel moved from the management of Protea Hotels to the Aha Group, this once excellent hotel is now nothing more than a rubbish dump. It’s a damn shame as to what it’s been reduced to. Filthy...More

Thank GusBehn
Reviewed 6 November 2017

So the grading on this hotel, seriously needs to be reviewed. I felt extremely disappointed. The hotel is in serous need of a good clean and repair. Mosquitos in abundance in my room. Made for a very unpleasant stay. Reception does not answer calls from...More

Thank Natasha F
View more reviews
About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Meeting Rooms
Room Service
Free Parking
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Banquet Room
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 59 - USD 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 59 - USD 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (10)
Room & Suite (23)
Dining (10)
Business Centre & Event Rooms (3)
Questions & Answers
Get quick answers from Imperial Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Park in the designeted parkin area. Safe and secure"
Read review
"Back rooms away from road side - what was the main entrance once - very busy street"
Read review
"Rooms closer to the restaurant are quieter and you are closer to the food :)."
Read review
"Just very comfortable"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing