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Protea Hotel by Marriott Empangeni

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18 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Miami, Florida
Reviewed 2 October 2016

The hotel is gorgeous. Bedrooms are clean. Staff is attentive, friendly, helpful and quick to respond to any issues. The food at the hotel is delicious. They have a variety. I recommend all to stay here. They provide cape velvet as welcome drink.

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Thank CoL861
Durban
Reviewed 1 September 2016 via mobile

Every time I am at Empangeni for business, I stay at this hotel. I have come to realize that it is not impressive as the other Protea hotels I stayed in before. For starters, the structural design isn't exciting and the rooms are rather small. On the plus side, the rooms are clean and the staff is friendly. The food...

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Thank sollym95
Management response:

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel Empangeni. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not exceeding expectations. We have shared...

Harrismith, South Africa
Reviewed 1 July 2016

Check-in was not good, but check-out was good. Generally staff members were friendly and treated guests with courtesy. The front hotel grounds looked good and welcoming but the views from the back grounds of the hotel were appalling. There were no dustbins around the parking area and we had to throw away the rubbish in the room. Parking was free....

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Thank MsimangaMR
Johannesburg
Reviewed 17 September 2015

The hotel is deserving of its mostly average rating, with the restaurant leaning more towards poor. Check in and booking is a bit of a fuss and although the rooms are neat they are stuffy and smell of smoke. Beds are a bit worn through. The food is not great and it's probably best to find another restaurant in town....

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Thank Lindivr
Reviewed 3 June 2015 via mobile

Went for a business lunch with my business partners to discuss a new venture so we were only on the restaurant. Nice quiet environment, overall service was good but the oxtail I had was swimming in oil which really put me off I must say and spoiled an otherwise good afternoon.

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1Thank Terry S
Durban, South Africa
Reviewed 14 February 2015

The rooms are clean and nicely decorated. The rates are very reasonable. They have family rooms, but no children facilities. No kiddies channels on TV, no children play areas. Housekeeping service and maintenance can really improve, flowers placed in bathrooms have toothpaste marks, basin drain stopper got stuck ( we could not drain the water from the basin), toilet wasn't...

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Thank Zan2014
Durban, South Africa
Reviewed 13 February 2015

Average hotel. Rooms are very small but neat. Staff are friendly. Dinner buffet selection was the smallest that I've ever seen and wasn't very good either. There is plenty of secure parking. I would stay here again but probably eat at one of the take aways close by.

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Thank Zane00
Durban, South Africa
Reviewed 28 August 2014

The few reasons as to why this hotel gets an average are : 1. the shower was either boiling hot or scorching hot! 2. rooms are small but adequate 3. tv was an old box tv and had two channels 4. not many food options for vegetarians Check in was smooth and so was check out. The front desk ladies...

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Thank S_Gangz
Dammam, Saudi Arabia
Reviewed 31 July 2014

I had the opporunity to stay 4 nights at this location. The hotel was very nice and the rooms were very clean. The hotel was very clean and the restaurant offers very good food.The location is uphill and anything that you want is only a few walking blocks away. This hotel also offer great breakfast and as a Prokard member,...

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Thank Carl B
Durban, South Africa
Reviewed 5 June 2014

My wife and I visited the Protea Hotel Empangeni on Saturday 31 May 2014. The receptionist and the Manageress on duty were very welcoming and charming. The restaurant was equally hospitable and caring. The food was prepared by Candice with a lot of love and served by Princess very diligently. I would return to this hotel because of the staff...

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1Thank Easygoing282

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In the heart of Empangeni's business district, yet off a quiet side avenue, lies the Protea Hotel by Marriott Empangeni. Empangeni is ideally situated for a business or leisure stop-over, being almost in the middle of the Zululand Coastal stretch, halfway between Durban and Swaziland. It is the starting point for exploring the attractions of Zululand - from the wetlands, game reserves and cultural villages to the wilderness and beaches. Combining quiet elegance with understated luxury, the Protea Hotel Empangeni is ideal for both tourists and business travellers. Make yourself at home in one of our tastefully decorated rooms, with en suite bath/shower. Wine and dine at our restaurant which offers a comprehensive choice of a la carte and carvery, while a spacious dining room serves breakfast. With a number of nearby activities to choose from, like golf, historical sites and hikes, Protea Hotel by Marriott Empangeni is the perfect base for a Kwa-Zulu Natal adventure. ... more   less 

Additional Information about Protea Hotel by Marriott Empangeni

Address: 64 Turnbull Street, Empangeni 3880, South Africa (Formerly Protea Hotel Empangeni)
Region: South Africa > KwaZulu-Natal > Zululand > Empangeni
Price Range: $82 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Empangeni 3*
Number of rooms: 55
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Questions & Answers

Questions? Get answers from Protea Hotel by Marriott Empangeni staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My tip to getting a good room is to contact the hotel directly and let them know your preferences. I normally do this once I have confirmed my plans and before my arrival.”
 of 5 bubbles CarlB928, 30 Jul 2014 | Read review
“No lift to the second floor- if mobility is a concern.”
 of 5 bubbles pretoriamariev, 24 Sep 2012 | Read review
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