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28/01/2018 29/01/2018
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    The Riverside Hotel

    10 Kenneth Kaunda Road, Durban 4065, South Africa
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    28/01/2018 29/01/2018
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    USD 117*
    USD 109*
    SAVE USD 8
    USD 117*
    USD 109*
    Traveller (71)
    Room & Suite (47)
    Dining (8)
    Overview
    • Excellent24%
    • Very good38%
    • Average23%
    • Poor11%
    • Terrible4%
    Travellers talk about
    “umgeni river” (5 reviews)
    “great room” (5 reviews)
    “noise levels” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan.29 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (261)
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    1 - 5 of 246 reviews

    Reviewed 5 days ago

    Excellent location and friendly staff. I Highly recommend this hotel. Rooms are very clean. I was pleasantly surprised by the amenities such as microwave and bar fridge that made our stay even more comfortable.

    Review collected in partnership with this hotel
    Thank shahidaa2018
    Reviewed 1 week ago

    Good service, good breakfast and friendly staff. Location is also a positive. I will book there again. The peak rates are quite expensive though. Room sizes are also very good and there seems to be strong leadership at the hotel

    Review collected in partnership with this hotel
    Thank poovip2018
    Reviewed 1 week ago

    First impressions, this isn't a bad hotel, rooms are OK, small and nothing great and the hotel layout is OK. However its the general lack of customer support I found irritating. First day there I had no WiFi, more than an irritation as i was...More

    Thank NightBreed01
    Response from Wendy N, DMC at The Riverside HotelResponded 1 week ago

    Dear NightBreed01, Thank you for your valued feedback. We do sincerely apologize for these issues that you have mentioned and your comments will be forwarded to Management who will rectify these issues immediately.Once again we sincerely apologize. We are glad that you have enjoyed your...More

    Reviewed 1 week ago

    Everything was found to be in order and wont mind rebooking in the same hotel for next season. Keep it up good work. I have just rebook to confirm my satisfaction. Pleaser my next stay in the next New

    Review collected in partnership with this hotel
    Thank thembink0sil
    Response from Wendy N, DMC at The Riverside HotelResponded 1 week ago

    Dear Thembink0sil, Thank you for your valued feedback. We are glad that you have enjoyed your overall stay and we look forward to welcoming you back in the near future. Kind Regards

    Reviewed 2 weeks ago

    Please refresh front office staff's training especially at reception. They tend to be too casual, i would not like to throw my weight on who one is. Give everyone royal treatment. Otherwise, Keep it upmarket, i like it.More

    Review collected in partnership with this hotel
    Thank zephn2018
    Response from Wendy N, DMC at The Riverside HotelResponded 1 week ago

    Dear Zephn2018, Thank you for your valued feedback. We do sincerely apologize for these issues that you have mentioned and your comments will be forwarded to Management who will rectify these issues immediately. We are glad that you have enjoyed your overall stay and we...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 86 - USD 161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Durban
    • #4 Luxury Hotel in Durban
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 169
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Agoda, Priceline, Hotwire, Cancelon, HotelQuickly, Evoline ltd and TripOnline SA so you can book your The Riverside Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Durban
    • Also Known As
    • Riverside Hotel Durban
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    Traveller (71)
    Room & Suite (47)
    Dining (8)
    Pool & Beach (4)
    Hotel & Grounds (64)
    Bathroom (4)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Fozia A
    19 May 2017|
    AnswerShow all 3 answers
    Response from Muhammad A | Reviewed this property |
    No halal food for dining. But the cold breakfast is and most recently the eggs are prepared separately from meat products.
    0
    Votes
    Debby G
    15 January 2017|
    Answer
    Response from Wendy N | Property representative |
    Dear Deborah Thank you for your inquiry.The shuttle service is available for your convenience, you can contact Reception and they will arrange the shuttle service. If you have any other questions please do not hesitate to... More
    0
    Votes
    Room Tips
    "We had a toilet leak but where moved to another room within a few hours once reported."
    Read review
    "Air conditioned, no sea view as it is inland but close to the CBD"
    Read review
    "323 on the first floor does not have a view of the sea and river. Ask for higher up if you prefer a view."
    Read review
    "Excellent rooms and designs. Perfect place to find peace far from the Durban madding crowd. Requests to..."
    Read review
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