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Spent the night here. Great old hotel, staff generally fantastic (although front desk and check-in staff were a bit slow).
The rooms were clean and tidy, well made up.
Only issues were a dripping tap that could not be turned off and the slowness of...More
Response from Coastlands_Marketing, Director of Sales at Royal HotelResponded 22 August 2017
Thank you for staying at The Royal Hotel and for your valuable feedback. We have escalated your comments to senior management of the property. We look forward to welcome you again in the near future.
I went there to attend a workshop it was my first visit. I was expecting more and fancy. The bathrooms were having unpleasant smell near the conference room. Food was ok for me because it was not hot or spicy. I did not see the...More
Stayed here with a group of friends the night before the Comrades Marathon.
It is perfectly situated for the Start of the Up Run - the Start is literally across the road.
The hotel provided breakfast from 2:30 am.
Our room was perfectly acceptable and...More
As the name says one would expect Royal treatment, but unfortunately I have to admit the hotel was average. I guess if you staying at a 3 star hotel what more can you expect.
Certainly nothing "to write home about". The room Decor was from...More
Yes this was once the most grand in Durban, but let's move on.
The staff are brilliant. Waiters, chefs, reception, security, housekeeping - all of them. They are courteous, helpful, cheerful and down-right pleasant. Even the trainees are in on the act. Five stars to...More