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Hilton Durban

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Traveller (274)
Room & Suite (138)
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Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor6%
  • Terrible6%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Hilton Durban
Special Offer: Advance Purchase
Offers from Hilton Durban
Special Offer: Advance Purchase
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,602)
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All reviewsthe executive loungebusiness loungeconvention centerroom servicefive star hotelattending a conferenceexcellent servicebusiness tripcomrades marathonreception areaenjoyed my staysouth africaiccrainbowdoormaninternetsecurity
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231 - 235 of 1,500 reviews
Reviewed 20 May 2017

This is my second time to stay in the Hilton and I was not impressed this time. Last year I received top service from beginning to end, but this year was just mediocre. Very bad room service, over managed restaurant, bad maintenance. Smelly rooms and...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank 736steffip
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 21 May 2017

Dear Valued Guest Thank you very much for staying with us and taking a moment to share feedback on your stay with us. I am sorry that despite all our efforts to make your stay more special we have not achieved to exceed your expectations;...More

Reviewed 18 May 2017

This is a very good hotel in an excellent location especially if business takes you to the convention areas of the city. As holiday travelers we were a bit lost in the mix, but overall enjoyed the facilities. The staff were extremely pleasant especially Wellington...More

1  Thank Condocat
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 19 May 2017

Dear Valued Guest Thank you very much for staying with us and taking a moment to share feedback on your stay with us. I can see through your review that we may not have fully met your expectations and that we could have provided a...More

Reviewed 16 May 2017

We spent 2 nights here in one of their executive suites. The suite was very spacious with modern fittings and an excellent bathroom. The hotel has a couple of restaurants both of which served up great food. The location is good within easy access of...More

Thank Scott G
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 17 May 2017

Dear Valued Guest Thank you so much for this excellent review of your stay with us. We are truly pleased that you had such an enjoyable stay with us. Your great comments on our location and newly renovated guestrooms are very much appreciated. We hope...More

Reviewed 16 May 2017

friendly and efficient service from staff and support staff. Easy check in and check out. love that they have irons in each room. the the food was tasty and great meal choices. will recommend it to business travelers and families alike.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Radhi V
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 17 May 2017

Dear Valued Guest First I would like to thank you for staying at Hilton Durban and taking your time to share this constructive feedback with us. I highly appreciate this because it helps us to review and improve our service constantly. It makes me really...More

Reviewed 15 May 2017

This is a great hotel with comfortable beds, couches, chairs, etc. The room was great and bright and the amenities inside worked as they ought to. The restaurant serves great foods and with staff the delivers an 'Ok' service. coulde definately be better. unfortunately, on...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Azwimmbavhi
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 16 May 2017

Dear Valued Guest Thank you very much for choosing the Hilton Durban and for taking the time to share your experience with us. I am glad to read that you found our rooms comfortable and great food. I truly appreciate your valuable feedback as it...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 120 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 120 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (274)
Room & Suite (138)
Dining (68)
Pool & Beach (11)
Business Centre & Event Rooms (11)
Family and Play Areas (7)
Questions & Answers
Ask a question
Phumla K
21 March 2018|
AnswerShow all 3 answers
Response from MarkusMFritz | Property representative |
We are about 2 blocks away or about 5 minutes drive.
0
Votes
Muhammad C
14 November 2017|
AnswerShow all 2 answers
Response from MarkusMFritz | Property representative |
Thank you for your question, unfortunately we do not offer shuttle services to and from the beaches, however we do have a preferred transport company that operates from the hotel and the fares to Ushaka Beach is R 50 for a... More
0
Votes
NormajoTampaUSA
24 October 2017|
Answer
Response from MarkusMFritz | Property representative |
Please contact our Reservations Team who will be able to assist your with our preferred transfer company that operates from the hotel. The current cost is approx. R500 one way. Call 031 336 8100
0
Votes
Room Tips
"Go for a sea view"
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"Excellent hotel! Safe and central location"
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"All rooms have good views of either the city skyline or over the cricket grounds towards the sea."
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"Ocean view rooms"
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