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Garden Court Marine Parade

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#1 of 42 Hotels in Durban
Certificate of Excellence
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Garden Court Marine Parade
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732 Reviews from our TripAdvisor Community

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Showing 721: English reviews
Pretoria, South Africa
1 review
Reviewed 4 days ago NEW

Service was not up to scratch.Ineptitude of staff was shocking, let alone of the manager on duty who was just absent or not willing to attend to the request for assistance. The procedure for ordering dinner was rather poor.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank zamokwakhek
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Zamokwakhek, Thank you for sharing your feedback which we have noted with concern. We shall review this and ensure that we adress this with the team as we do believe in delivering exceptional service at all times - kindly do accept our apology for this particular stay and be assured of improvements. Kind Regards John Aritho More 

Johhannesburg
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

The hotel is well places and is very clean. The Hotel has been renovated and the rooms are magnificent. The beds are comfortable. It is a home away from home kind of a setup. I will truly recommend this hotel to my friends and colleagues.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank stephenmB8784GT
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Stephen, We really do thank you for your wonderful write up and commendation. The refurbishment was a great success and you are right - the rooms are spacious, fresh and clean. We do hope that we shall see you back sometimes soon again. Kind Regards John Aritho More 

Cape Town
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I have stayed at the Garden Court before and I must say that although I was on a business trip and only for one night, the staff are awesome always smiling and the service they provide is great. I will be back on the 6 December again for business so cant wait. Great desitination for travellers as well as there... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Earl P
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Earl, Thank you for your feedback. We are very glad that you had a great stay although our property is Garden Court Marine Parade not Mossel Bay. We do hope to see you back someday soon. Best Regards John Aritho More 

Johannesburg, South Africa
1 review
Reviewed 1 week ago

Average experience. bad reception experience very casual and lack sense of agility. There was no hot water in the rooms. inconvenience caused. Breakfast service was average, they disappear through thin air. Lovey hotel, correct service.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank mamfisocynthiam
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Cynthia, Thank you very much for sharing your feedback. I am very sorry that your stay was not as great as we intended it to be. Do pardon us and be assured of our dedication to addressing all the mentioned areas to perfection. We do hope that we shall have the opportunity of hosting you soon again. Kind Regards... More 

Greater Johannesburg, South Africa
1 review
Reviewed 1 week ago

Their rooms are big and clean with a sea view.the service is excellent, staff is friendly. The hotel is in front of the beach so it was sooo easy for us to go and swim. They change the towels everyday.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank nkatekofaithm
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Faith, Thank you very much for sharing your superb feedback. We are very pleased that you had a great stay with us. We do hope that you shall be back in the near future for another better stay soon. Kind Regards John Aritho More 

Johannesburg, South Africa
2 reviews
Reviewed 2 weeks ago

I am running out of great things to say about this hotel. Conferencing needs are above customer expectations and the staff really are able to anticipate the needs of the conference guests.. All staff and management are excellent and visable. Smiling is part of their job and comes naturally. Alwys sorry to leave this hotel

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 55royb
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Roy, What a pleasure it is to have you at Marine Parade! The team do enjoy and look forward to hosting you a lot. You now give us a challenge to improve and I can assure you the team will do even better going forward. We look forward to seeing you back soon again. Best Regards John Aritho and... More 

1 review
Reviewed 2 weeks ago

The staff is very friendly and professional too, however the breakfast was not up to standard. The menu changes just a tiny bit. The overall stay for me and my family was fantastic, we really had a lovely stay. Keep it up

Helpful?
Thank Mareatile Masek... R
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Mareatile, Thank you for sharing your feedback with us. We are glad that generally your stay was good and your family enjoyed their stay but have also noted where we can improve especaially in breakfast and this we shall add more effort and variety. We do hope that we shall see you back in the near future again. Kind... More 

Johannesburg, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The Garden Court Marine Parade is my home away from home where staff and efficient and frendly and the stay is comfortable and pleasant. Nothing is too much trouble to the staff. Location excellent. Safe and secure hotel.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank BruceVDavidson
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Bruce, What a great pleasure to hear from you and most importantly know that your last stay was as expected! We really do appreciate you staying with us and your comments are very important to us and go a long way in ensuring we do better and maintain the right standards. Thank you for making Marine Parade your hotel... More 

Umzimkulu, South Africa
2 reviews
Reviewed 2 weeks ago

The location and the view captured me. The service could be improved especially the room service part. Experienced delays when requesting irons, maybe if there can be more irons it can be better. the rooms are clean. From the menus I would love to see a bit of see food.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank ngusesthandwa
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Ngusesthandwa, Thank you for sharing your feedback regarding your stay. We have noted your comments on the Room Service and the Menus and will address them accordingly. We do hope that we shall have the opportunity of welcoming you back again soon. Kind Regards John Aritho More 

Johannesburg, South Africa
1 review
Reviewed 2 weeks ago

I can go back at any day, I really appreciate the service provided, May you Keep it up. the rooms are very clean and fresh, spacious, like the furniture as well, at reception were very helpful, even the restaurant staff were rendering a great service.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Thabile M
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Thabile, We really do appreciate your kind words. It is wonderful to know that your stay was a superb one. Your feedback will go a long way in encouraging the team to do even better. We look forward to welcoming you back again soon. Kind Regards John Aritho and the Team More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This Garden Court hotel is situated on Durban’s world-famous Golden Mile. Offering sun-drenched beaches, guests are offered comfort, hospitality and that little something extra. This hotel is at the centre of Durban’s beachfront and offers attention to detail without compromising on the good value that characterises the Garden Court brand. It is the perfect alternative for visitors to this fun seaside city. ... more   less 

Additional Information about Garden Court Marine Parade

Address: 167 Marine Terminal Street, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $126 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Marine Parade 3*
Number of rooms: 351
Reservation Options:
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Also Known As:
Garden Court Marine Parade Hotel Durban
Hotel Style:
#4 Best Value Hotel in Durban
#5 Business Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Marine Parade staff and other travellers.
2 questions
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1 month ago

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Questions? Get answers from Garden Court Marine Parade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good view of the ocean and beach”
 of 5 bubbles muengedzir, 14 Nov 2016 | Read review
“sea facing ( EAST) Sun rise in your room.”
 of 5 bubbles LudhianaGreat9, 9 Nov 2016 | Read review
“All rooms face the ocean, rooms higher up will be less bothered with street noises if the windows are open.”
 of 5 bubbles vdwaltc, 31 Oct 2016 | Read review
“Best views on higher floors”
 of 5 bubbles youbabyandi, 31 Oct 2016 | Read review
“i was on the higher flooor, the view was amazing and no noise”
 of 5 bubbles nnkosi1987, 25 Oct 2016 | Read review
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