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The Waterfront Hotel and Spa

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The Waterfront Hotel and Spa
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200 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Portharcourt Nigeria
Reviewed today NEW

The hotel recommendations and everything was great and I looked forward to coming back and still wishing to stay at aha water front hotel and spa at mahatma Gandhi Browns road and the beach called point

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Helpful?
Thank 650douglasj
Durban, South Africa
Reviewed 6 days ago NEW

The hotel is pricey for a 3 star. The Electricity kept tripping. The price did not include breakfast making it quite expensive. The staff was amazing but generally . The dinner was great, but I'm disappointed that no breakfast was offered with the price .

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Thank sharongQ4408OU
Durban, South Africa
Reviewed 1 week ago NEW

My daughter and I had got value for money we enjoyed our stay. Our room was a little bit confined. The staff was amazing, professional and friendly. I recommend that the kitchen buys a microwave for self catering when we wanted to warm our dinner I waited too long as they are using an oven

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Thank ntontov
Cape Town
Reviewed 1 week ago

If the hotel upped their service in the restaurant and in the outside area, I would have rated it much higher. When sitting outside, no-one comes to offer you a coffee or drink or a menu, the evening service in the restaurant was appalling. I had to find the waitress to get anything and she never came to check on...

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Thank BulawayoBaby
Midrand, South Africa
Reviewed 1 week ago

Overall we were comfortable staying at the hotel. Some staff were very friendly. Had to ask for our room to be cleaned upon arrival. Manager gave us free drinks while we waited for our room to be cleaned. Never had a problem with the cleaning for the rest of our stay. No Pool, No kid entertainment, R30 room service charge....

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Thank Indranm2017
GAUTEG
Reviewed 2 weeks ago

I would definitely recommend this hotel to friends and family .The break fast was that of a five star hotel. The location is perfect away from the noise . I have no complain but would recommend that the should be more ironing facilities and the deposit issue should be charged to the rooms and refunded when checking out. I left...

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Thank patiencer2017
Gauteng South Africa
Reviewed 2 weeks ago

We stayed here for a 5 night stay over December 2016 and into New Years, the check in was a bit slow but due to the front desk staff member not being able to locate our booking and then I requested interleading rooms due to me having 2 young kids with me, this was not available and although the staff...

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2Thank BufsZA
Rustenburg, South Africa
Reviewed 3 weeks ago

Stay was above average. Hotel needs some attention to detail, but with little effort it can be a great experience. I liked to fact that the hotel is close to everything but still not in the crazy hustle and bustle.

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Thank pierres737
Newcastle, South Africa
Reviewed 3 weeks ago

-The hotel was very hard to find with all the road closures. -one of our rooms could not open. -the family room was tiny and looked nothing like the picture you put on your website next to family room. -our bedding had holes on it. -the sink was clogged. -the view in room 1004 and 1008 was terrible. -window sills...

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Thank Yoyo224
Nairobi, Kenya
Reviewed 4 weeks ago

we were to go on a cruise from Durban. Our travel agent booked us for one night at this hotel, the day before embarkation on the cruise ship. On check in we were made to wait as we were a little early, and the hotel was fully booked the night before. Once we were taken to the room, we found...

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Thank Ashok B

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Three Cities Waterfront Hotel and Spa (Formally known as the Three Cities Docklands Hotel) is located in the historical Durban Point Precinct. On the door step of Ushaka Marine World, Durban ICC and the famous Durban Golden Mile. The Three Cities Waterfront Hotel and Spa offers a quiet oasis overlooking the Durban Harbour. Offering Wodka Restaurant and three conference venues, The Three Cities Waterfront Hotel and Spa is enjoyed by the local artist crowd. Historical Walls have been retained to envelope the recently refurbished Three Cities Waterfront Hotel and Spa. ... more   less 

Additional Information about The Waterfront Hotel and Spa

Address: 40 Mahatma Gandhi Road | Durban Point Waterfront, Durban 4000, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $82 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Waterfront Hotel and Spa 3*
Number of rooms: 83
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Durban
#4 Best Value Hotel in Durban
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Questions & Answers

Questions? Get answers from The Waterfront Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wonderful and it's well okay it's a good thing to do”
 of 5 bubbles 650douglasj, 22 Jan 2017 | Read review
“Change carpets as they are stained. ”
 of 5 bubbles Indranm2017, 11 Jan 2017 | Read review
“need new ironing boards and irons.”
 of 5 bubbles patiencer2017, 3 Jan 2017 | Read review
“Possibly ask for a balcony room if available”
 of 5 bubbles BufsZA, 3 Jan 2017 | Read review
“Rooms are clean and spacious”
 of 5 bubbles pierres737, 31 Dec 2016 | Read review
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