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We had a nice night’s stay. This is your typical budget motel. It wasn’t bad but it wasn’t memorable either. We had a good sized room that was comfortable. The bed had blankets and a bedspread. I prefer these over the duvet covers that most...More
Response from Nerissa M, Guest Relations Manager at Knights Inn Kingman AZResponded 2 days ago
Thank you so much for choosing Knights Inn Kingman AZ Hotel. I am happy to see the rating and to read the pros of your experience; yet I regret to hear of your dissatisfaction with our bathroom,tv and the air conditioner as well. Reviews...More
Dirty, poor service, dirty, ugly, dirty. Expedia rated them at 3.5 so we thought we’d score. No no no. Filthy, just look at my pictures. Management and clearly does not give a sh!t about this place. No one who cares about their customers would allow...More
Thank Erik R
Response from Nerissa M, Guest Relations Manager at Knights Inn Kingman AZResponded 4 weeks ago
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought...More
Would rate negative if I could!!! Worst experience ever! When we arrived to the hotel I was at the front desk waiting and no one was there... when a woman finally entered the room she just went to the computer without greeting me and I...More
Thank EDUARDO R
Response from Tina M, Guest Relations Manager at Knights Inn Kingman AZResponded 11 April 2018
Dear EDUARDO R,
I regret to read that you found this experience to be so unsatisfactory due to issues which should have been promptly attended to. Thank you for sharing your experience so that we can benefit from your perspective of our
hospitality and services....More
Where do I begin? Firstly we arrived at 8pm after a long drive only to be told that our room was not ready yet! We had to go and have dinner and when we arrived we were told one room was available. We were told...More
Thank Sophie T
Response from Tina M, Guest Relations Manager at Knights Inn Kingman AZResponded 21 March 2018
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously...More
Skylar was a great gal checking us in.
I had used my points for a free stay and didn't remember what kind of room I had reserved. She gave us a beautiful room with 2 tv's which was nice after being in a car all...More
1 Thank Julianamar
Response from Tina M, Guest Relations Manager at Knights Inn Kingman AZResponded 26 January 2018
We appreciate the comments, especially with regards to your opinion of our breakfast and room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
I also agree with both of you,when I stayed there, I was really on the fence about the condition of the hotel. They need to do some remodeling and upgrades. The only reason theyes are still even in business is because there... More
I also agree with both of you,when I stayed there, I was really on the fence about the condition of the hotel. They need to do some remodeling and upgrades. The only reason theyes are still even in business is because there prices are so cheap, and you don't even get your monies worth for that.