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Sandton Sun

Hotels.comUSD 223*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 272*
USD 223*
USD 272*
USD 223*
USD 272*
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Sandton Sun
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825 Reviews from our TripAdvisor Community

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Showing 762: English reviews
Brisbane, Australia
Reviewed 1 September 2016 via mobile

A great Hotel. Very friendly staff. Nice rooms. Slippers robes chocolates etc. Prices are great for Aussies. If you need to be in Johannesburg this is the place. One of the best shopping centers attached. Everything from Gucci to Cotton On.

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Helpful?
1Thank Ge0ff54
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your great five star review. I am delighted to hear that you had such a positive stay. We are constantly looking for ways in which we can improve on the product and services we offer so if there is anything, however small which you feel would have improved on your time here or could...

London, United Kingdom
Reviewed 31 August 2016 via mobile

I am staying at the Sandton Sun for a couple of nights having just returned from the wonderful bushveld and before heading back to London. I have stayed here a number of times before and it has always been one of Sandton's better hotels but, over the years, was starting to show some real wear and tear. I am delighted...

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Helpful?
1Thank Kruger C
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and for the feedback following your visit. I am delighted to hear that you had such a positive experience with us. Your thoughts are of vital importance to us as we use these to evaluate and improve on services we offer as well as incorporating the needs of our...

Brighton, United Kingdom
Reviewed 31 August 2016

Just come back from staying a few nights here. The location is great , the rooms really comfortable and the facilities excellent - a swimming pool, great sun deck and roof terrace dining area, which is beautifully furnished and lit up at night with a n open fire. The food is delicious and the staff so friendly and helpful. We...

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Helpful?
1Thank amhbrighton
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for choosing Sandton Sun, and for taking the time to write a review! I am so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and I am thrilled that we were able to exceed your expectations. I look forward to welcoming you back in the not...

Melbourne, Australia
Reviewed 30 August 2016

Stayed at the Sandton Sun,Sandton,Johannesburg for 9 days. This is an exceptional hotel and goes way beyond the call of duty.Location is superb with easy access to Sandton city shops,Mandela square and the guatrain. Every single member of staff that we met was professional ,courteous ,friendly, and respectful .Their aim was to make your stay as comfortable and harmonious as...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank Sadie M
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Sadie, Thank you for your great 5 star review, I am delighted to hear that you had such a wonderful stay with us and that staff had such a positive impact on your experience. We are on the constant look out for ways in which we can enhance your time with us. If you found anything that would have...

Queenstown, South Africa
Reviewed 29 August 2016

I have enjoyed my stay at your beautiful Hotel. Reception staff very welcoming, professional and efficient. Your rooms are elegant and stylish. Hotel Breakfast services and staff excellent. I have indeed received value for money.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ncumisar
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your review and wonderful comments. I am delighted to hear that you had such a positive stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. I look forward to welcoming you back to our hotel in the future. Kind...

Cape Town, South Africa
Reviewed 28 August 2016

e paid a premium price for a room, based on convenience of location and access to the Convention Center. However, we woke to find we had NO water in the room and was unable to shower, etc. When complaining to the manager, we were told that we could go to the hotel opposite the street to shower, or to use...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Renata S
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Renata, Thank you for your review. Please accept my sincere apologies that your experience with us was below expectations. This is not the standard we expect or strive for and it is disappointing that we have missed this opportunity during your stay. I have personally communicated your concerns to the relevant lines managers who will ensure that corrective measures...

Port Elizabeth, South Africa
Reviewed 27 August 2016

Reacting on e-mail to evaluate hotel I considered how to approach two issues that was not up to scratch, without degrading this excellent hotel. I completed the online survey with all but two boxes 9-10 points, with two items below par and returned e-mail. Five minutes later Mr Davidson took the trouble to personally contact me per telephone, ensuring me...

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Helpful?
Thank archi007
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your great five star review and kind comments. I am glad to hear that overall you enjoyed your stay with us. Your thoughts are of vital importance to us as we use these to evaluate and improve on services we offer as well as incorporating the needs of our guests in changes we make...

Cape Town Central, South Africa
Reviewed 26 August 2016

We attended a family wedding and stayed at this facility. All these years later, and of course a fabulous upgrade later, the Sandton Sun is still a wonderful hotel. The staff are professional and helpful. Rooms have every amenity. Nothing is too much trouble.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Simeon W
Beaconsfield, United Kingdom
Reviewed 24 August 2016

The Sandton Sun is a brilliant hotel. The facilities are excellent, and the location, near Mandela Square in Sandton, is perfect. However, the best asset for the hotel is the staff, who are truly excellent. Thank you! My wife and I will definitely be staying in Sandton Sun whenever we travel to Joburg for business or leisure.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Stu C
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Stu, Thank you for taking the time to review your stay and for giving us a perfect score. I am glad to hear that you enjoyed your stay and that staff had a positive impact on your experience. We are on the constant look out for ways in which we can enhance your time with us. If you found...

Cape Town, Western Cape, South Africa
Reviewed 23 August 2016

I stay here whenever I'm in Johannesburg - close to shops and restaurants, rooms are always clean and neat and the staff are excellent. It's my Joburg go-to place to stay. Bar and restaurant are also very good. Only issue is the messy wifi...

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Helpful?
Thank Luke H
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Luke, Thank you for your great five star review. I am delighted to hear that you had such a positive stay and that we were able to exceed your expectations. Your thoughts are of vital importance to us as we use these to evaluate and improve on services we offer as well as incorporating the needs of our guests...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 

Additional Information about Sandton Sun

Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $254 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Reservation Options:
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Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg
Hotel Style:
#1 Spa Hotel in Sandton
#3 Luxury Hotel in Sandton
#9 Romantic Hotel in Sandton
#9 Business Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Sandton Sun staff and other travellers.
10 questions
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Gateshead, United Kingdom
over a year ago
Metro Manila, Philippines
4 months ago
Atlanta, GA
1 month ago

See all questions (10)

Questions? Get answers from Sandton Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On higher up floors you get a much better view of Sandton and the surrounding hills and areas of greater Johannesburg”
  • In room dining is possible ...
  • The sitting room of my suite, large enough to hold meetings and that is exactly what I did
  • ... and a small kitchenette offers everything from cutlery to crockery to glass ware
  • Very very comfortable set up of the bedroom
  • The view from the bedroom of my suite
  • ... and the bathroom got all one needs, tub AND shower and plenty of amenities
Safariafficionado, 29 Apr 2017 | Read review
“Get a room in a different hotel”
frankbjr527, 19 Apr 2017 | Read review
“All rooms are quiet and no problems with elevator noise because elevatro in side of atrium and all rooms face ourside.”
happyobserver, 12 Apr 2017 | Read review
“Corner rooms are a tiny bit bigger. Room numbers ending in 20, 30 and 35 are largest on each floor.”
sav_c, 10 Apr 2017 | Read review
“Upper floors rooms have nicer view and more quiet”
715adilg, 21 Mar 2017 | Read review
5 of 5
Hotels.com
USD 223* /night
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Expedia.comUSD 223
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TravelocityUSD 223
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*Disclaimer
Prices are for 1 room, 2 adults
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