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Sandton Sun

Hotels.comUSD 218*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Sandton Sun
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810 Reviews from our TripAdvisor Community

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Showing 748: English reviews
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Kampala, Uganda
Reviewed yesterday NEW

A great hotel for me to round up nearly two weeks in South Africa and having stayed in some exceptional five star properties along the way. I was booked through my PR liaison in South Africa, Lesley Simpson Communications and I can only say their choice of hotel for my last night was perfect. Set in the centre of Sandton,...

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Helpful?
Thank Safariafficionado
Wellington, New Zealand
Reviewed 4 days ago NEW

I had an overall pleasant four days at Sandton Sun during my conference business trip. The hotel is super convininetly located in the same building with SPA, Convention Center, and a huge mall offering all your need for business and leisure travel. The hotel interior is impressive and reminds you of diamonds. The room and bathroom are spacios. Wifi is...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank svetlanas271
Reviewed 5 days ago NEWvia mobile

Beautiful and absolutely chic!! Great breakfast and wonderful scenery Connected to the sandton mall and easy walk to Nelson Mandela square. Easy access to great restaurants! Offers free wifi and great other foodies daily . Rooms can be a little noisy from the bar on weekends but that's manageable

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Helpful?
Thank Kuyo S
PDavidsonSandton, General Manager at Sandton Sun, responded to this review

Thank you for your positive feedback and also for choosing to stay with us at Sandton Sun. I am delighted that you enjoyed your time with us and I hope we have the opportunity to see you on many future occasions. Best regards Peter Davidson

Reviewed 5 days ago NEW

The hotel is of a high standard. The location is excellent if you like to be able to do a bit of shopping and dine out safely. The hotel is located within a shopping mall, with plenty of shops to suit all pockets, including those who can afford labels. The mall is also next to Mandela square where you can...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank rosegkm
PDavidsonSandton, General Manager at Sandton Sun, responded to this review

Dear Valued Guest Thank you for your positive feedback and for advising us of your recent stay with us. Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of the Sandton Sun. We appreciate your opinion and we look forward to...

Pretoria, South Africa
Reviewed 6 days ago NEW

Was my first time staying there and I must express my gratitude to the professional conduct of your staff. Overall hospitality was to the tee. Thank you. Give my regards to one of your staff members by the name Queen at the breakfast. The service was outstanding. Thank you once again!!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank SammyPitso
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Happy Guest, Thank you for taking the time to give us a perfect rating and review. Good service to our guests in all aspects is what we try to maintain at our hotel. I will be sure to let Queen know how much impact she made during your stay. We hope to welcome you back again soon. Warm Regards,...

Dublin, Ireland
Reviewed 1 week ago

This could be a great hotel, but a few service issues and it is just ok. The room could have been great, but a few repairs like on the toilet were poorly done and the toilet kept running. The restaurant could be good, but a few times the service was really slow. Also one of my colleagues witnessed bartenders refilling...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank F7859TFandrewc
PDavidsonSandton, General Manager at Sandton Sun, responded to this review

We appreciate your feedback and for advising us of your experiences with us. Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of the Sandton Sun. I would therefore like to use this opportunity to offer my sincerest apologies for the...

Tucson, Arizona
Reviewed 1 week ago

I booked a flight to SA and made arrangements for a Joberg visit after a safari. Without further questions, by the agent or me, the agent set up transportation to and from the Sandton hotel and JNB. I discovered too late, and it is my error, that the agent had set me up in a super expensive hotel. The to/from...

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Helpful?
1Thank frankbjr527
PDavidsonSandton, General Manager at Sandton Sun, responded to this review

Dear Valued Guest Thank you for your feedback and for advising us your recent stay at the Sandton Sun. Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of the Sandton Sun. We appreciate your opinion and we look forward to...

Melbourne, Australia
Reviewed 1 week ago

The overall presentation of the room was let down by the plumbing in the bathroom as the shower and bath were very slow to drain. The floor of the shower was grimy and needed attention. Otherwise I cannot fault this well positioned luxury hotel

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Graham G
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our Maintenance department. Despite this, we hope to be able to welcome you back to our property. Best Regards, Peter Davidson

Beira, Mozambique
Reviewed 1 week ago

Dear All, I am very impressed with your services. Are Congrats should continue in this line. I'm sure I will suggest to all my partners, family and friends to stay in your hotel. Best Regards Mr. Jose Nchumali

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank josenH7205LE
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Mr Nchumali, Thank you for taking the time to review our property. I am glad to hear that you enjoyed your stay with us and that you would recommend us to your friends and family. Please do not hesitate to contact us should you be travelling to our area. Best Regards, Peter Davidson

Harare, Zimbabwe
Reviewed 2 weeks ago

Very good hotel but may be pricy at times as i noticed some quite large room rate differentials when compared to the last time i stayed at the hotel which was in November 2016. All in all a good place to stay when in Johannesburg.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank vwz2017
PDavidsonSandton, General Manager at Sandton Sun, responded to this review

Dear Valued Guest Thank you for choosing to stay with us at Sandton Sun recently and for sharing your experience with us. Your comments are of vital importance to us and we utilise this to continually evaluate and improve on the service we offer. We look forward to welcoming you back in the not too distant future. Best regards Peter...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 

Additional Information about Sandton Sun

Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $256 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, South African Hotels, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sandton Sun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg
Hotel Style:
#1 Spa Hotel in Sandton
#3 Luxury Hotel in Sandton
#9 Romantic Hotel in Sandton
#9 Business Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Sandton Sun staff and other travellers.
10 questions
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Gateshead, United Kingdom
11 months ago
Metro Manila, Philippines
3 months ago
Atlanta, GA
24 days ago
Kuwait City, Kuwait
6 months ago

See all questions (10)

Questions? Get answers from Sandton Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On higher up floors you get a much better view of Sandton and the surrounding hills and areas of greater Johannesburg”
  • In room dining is possible ...
  • The sitting room of my suite, large enough to hold meetings and that is exactly what I did
  • ... and a small kitchenette offers everything from cutlery to crockery to glass ware
  • Very very comfortable set up of the bedroom
  • The view from the bedroom of my suite
  • ... and the bathroom got all one needs, tub AND shower and plenty of amenities
Safariafficionado, 29 Apr 2017 | Read review
“Get a room in a different hotel”
frankbjr527, 19 Apr 2017 | Read review
“All rooms are quiet and no problems with elevator noise because elevatro in side of atrium and all rooms face ourside.”
happyobserver, 12 Apr 2017 | Read review
“Corner rooms are a tiny bit bigger. Room numbers ending in 20, 30 and 35 are largest on each floor.”
sav_c, 10 Apr 2017 | Read review
“Upper floors rooms have nicer view and more quiet”
715adilg, 21 Mar 2017 | Read review
5 of 5
Hotels.com
USD 218* /night
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TripAdvisorUSD 218
getaroom.comUSD 248
SA HotelsUSD 226
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Prices are for 1 room, 2 adults
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