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Town Lodge Sandton-Grayston Drive

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Town Lodge Sandton-Grayston Drive
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51 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Cape Town Central, South Africa
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 August 2015

This is a budget type hotel but doesn't feel like it. It's ideally located if you're doing business in the Sandton area. The hotel is clean and neat and I love the large showers in the rooms. All the required facilities are their for the business traveler. I've stayed in this hotel many times and the only issue I have... More 

Helpful?
1 Thank StanleyEdwards
Angus M, Public Relations Manager at Town Lodge Sandton-Grayston Drive, responded to this review

Thank you for staying with us and we are so glad that you had a great stay with us! We look forward to welcoming you back soon. More 

Durban, KwaZulu-Natal, South Africa
Level Contributor
136 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 29 July 2015

I visited Gauteng & spent a night at this hotel. Good price but average facilities & service. Excellent location though, good security, safe parking. The facility was clean & presentable. Breakfasts are very expensive. Not enough bathroom & coffee oddments. Despite the concerns I will still recommend.

Helpful?
1 Thank Samuel H K
Angus M, Public Relations Manager at Town Lodge Sandton-Grayston Drive, responded to this review

Thank you for staying with us and we are so glad that you had a great stay with us! We look forward to welcoming you back soon. More 

Johannesburg, South Africa
Level Contributor
116 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 July 2015

What a decent and nice place for a quick business trip. Our party only arrived at 2am and the staff were friendly, efficient and quick to help. We had a decent night's sleep and the room was very acceptable. Breakfast in the morning had a good variety and tasted good. Great for quick trips.

Helpful?
1 Thank Anandie K
Angus M, Public Relations Manager at Town Lodge Sandton-Grayston Drive, responded to this review

Thank you for staying with us Anandie and we are so happy to hear that you found our staff so efficient and friendly; enjoyed the hotel facilities as well as the breakfast offerings - key components that we pride ourselves in! We look forward to having you stay with us again soon. More 

Cape Town Central, South Africa
Level Contributor
192 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 21 June 2015 via mobile

I've stayed at this hotel a few times now, always while on business. The rooms are ok, but the hotel needs some maintenance. Limited TV channels, servers with no customer service experience and OK food. Receptionists are polite, though. The location is very good though - less than 3 minutes and you're in the Sandton CBD. Tip: If you're a... More 

Helpful?
1 Thank Antas17
Angus M, Public Relations Manager at Town Lodge Sandton-Grayston Drive, responded to this review

Thank you for staying with us. We are so sorry to hear about your experience. As this is not a true representation of the quality and level of excellence that we usually offer, we will certainly take your comments to heart and do what we can to make the necessary changes. More 

Paris
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 June 2015 via mobile

This is my favorite place to stay when taking short trips to joberg especially for business or shopping. The hotel is very affordable and in a good and safe location. Most other hotels in this area are really pricey. The location is convenient, close to sandton city and Nelson Mandela square. The rooms are basic but always very clean and... More 

Helpful?
1 Thank Rosy083
Angus M, Public Relations Manager at Town Lodge Sandton-Grayston Drive, responded to this review

Thank you for staying with us and for the wonderful review Rosy. We will definitely take your suggestions into consideration as we continually strive to improve our customer service. We are glad you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

A TripAdvisor Member
Reviewed 4 June 2015 via mobile

I cannot testify to the quality of this hotel. I last stayed there many years ago. My wife made a booking with Agoda.com. She confirmed the booking yesterday and all was in order. Today she received a message stating that her her booking her booking was cancelled by the booking agent. The booking agent had a problem problem problem their... More 

Helpful?
Thank A TripAdvisor Member
Angus M, Public Relations Manager at Town Lodge Sandton-Grayston Drive, responded to this review

We are sorry to hear about your experience whilst trying to book with us through a third-party agency. Unfortunately, this is beyond our control. In future, it might suit you better to book directly through our website so that your booking experience goes smoothly. We look forward to hopefully welcoming you again at one of our hotels. More 

Cape Town Central, South Africa
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 June 2015

always here 2-3 times per month for a few days at a time as a business traveller, always recognized, appreciated and anticipated! a pleasure to assume this place as a sanctuary whilst in the area and a solid bed, hygienic services & a decent beer when necessary. a pool to boot! breakfast down the road at vovo telo or a... More 

Helpful?
Thank Barryamas
Angus M, Public Relations Manager at Town Lodge Sandton-Grayston Drive, responded to this review

Thank you for staying with us and for the positive review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon More 

Gaborone, Botswana
1 review
Reviewed 27 May 2015

the hotel is in good shape it only needs security with working cameras and e very one who gets or loges in it need to sign for security of his or her car and even the owner or the manager should be held liable for that as customers will be paying for that .apart from that everything is okay with... More 

Helpful?
Thank 163arie
Angus M, Public Relations Manager at Town Lodge Sandton-Grayston Drive, responded to this review

Thank you for the constructive review and we are glad to hear that you enjoyed your overall stay with us. We will definitely take your suggestions into consideration as we continually strive to improve our customer service and satisfaction. More 

South Africa
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 May 2015 via mobile

Reception staff are not all friendly. Some more friendlier than others. Which makes me wonder why people join the service industry if they do not enjoy engaging with people. Check in is extremely slow. I waited more than 15 minutes. Room was clean. Lighting is not sufficient to read or get any work done. Cell phone reception is non existent.... More 

Helpful?
Thank pamdocbay
Angus M, Public Relations Manager at Town Lodge Sandton-Grayston Drive, responded to this review

Thank you for staying with us and we must apologise for your experience while staying with us. We will definitely take your suggestions into consideration as we continually strive to improve our customer service and satisfaction. Please note that our wifi is being upgraded to a much better service which will be available from the end of June. We pride... More 

Cape Town
Level Contributor
155 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 21 April 2015

People make your hotel experience special. At the Town Lodge, we arrived after a long trip and were received with a warm welcome! In addition we were served an amazing chilled lemonade. The checking in process was efficient and quick. We ordered meals from a restaurant nearby and that was also quick and tasty. The security in the car park... More 

Helpful?
1 Thank Jaqui D
Angus M, Public Relations Manager at Town Lodge Sandton-Grayston Drive, responded to this review

Thank you for the wonderful review Jaqui! We are so glad that your entire trip and stay with us was such a success - from the check-in process to the friendly staff, and delicious meals. We will definitely take your suggestion into consideration and we hope to see you again soon. More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A patio overlooking the swimming pool makes the hotel a relaxing spot in the hub of Sandton. Situated within close proximity to the M1 motorway with easy access to all major routes, 3 minutes drive to the shopping centres of Sandton City and Village Walk and a 30 minute drive from O.R.Tambo International Airport. ... more   less 

Additional Information about Town Lodge Sandton-Grayston Drive

Address: Cnr Grayston Drive & Webber Road | Sandown, Sandton 2146, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $71 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Town Lodge Sandton-Grayston Drive 2*
Number of rooms: 213
Reservation Options:
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Also Known As:
Town Lodge Sandton-Grayston Drive Hotel Sandton
Town Lodge Sandton-Grayston Drive Greater Johannesburg
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Questions & Answers

Questions? Get answers from Town Lodge Sandton-Grayston Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at south side is quiter”
 of 5 bubbles segranm, 22 Jul 2016 | Read review
“The rooms in the "new" wing built for the 2010 World Cup are probably the quietest.”
 of 5 bubbles briang1948, 7 Mar 2016 | Read review
“Rooms next to receptioon are very noisy throughout tne night.”
 of 5 bubbles meikie2015, 22 Oct 2015 | Read review
“Ask to be booked in the new wing.”
 of 5 bubbles StanleyEdwards, 1 Aug 2015 | Read review
“rooms near the pool and beyond are quieter”
 of 5 bubbles Barryamas, 4 Jun 2015 | Read review
5 of 5
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