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The hotel is good, the beds are great. The rooms are clean, the staff is professional. The bathroom is large with a separate shower and bath, with quality products. The location in Sandton is good but their shuttle service is not up the level you...More
Thank Laurent B
Response from Hotellier12, General Manager at Hilton SandtonResponded 6 days ago
Dear Laurent B
Thank you for sharing your review with us. I am pleased to read that you were satisfied with your stay and enjoyed the juice bar with various options to choose from. Our shuttle service departs every 30 minutes for your convenience and...More
This was my fourth trip to South Africa for work. I decided to try some different hotels this time around to see if the quality was better.
This location was excellent. The bed was very comfortable compared to other hotels where I have had a...More
2 Thank Eric B
Response from Hotellier12, General Manager at Hilton SandtonResponded 26 February 2018
Dear Eric B,
Thank you for your valued review. I am pleased that you found the location convenient and bed comfortable as well as the excellent service received from the concierge. I am very proud of my team and for going the extra mile. Please...More
I arrived at the hotel after my flight was delayed and was extremely exhausted from getting up at 4am that morning. On arrival I was greeted by the rudest lady at your reception area. She made me feel so uncomfortable and asked for my ID...More
Review collected in partnership with Hilton Hotels & Resorts
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The hotel provides spacious and comfortable rooms.
Service is superb. The staff are very friendly and efficient. Probably the best trained staff that I have encountered in a hotel in SA... every one of them. I have to compliment management on this aspect.
Response from Hotellier12, General Manager at Hilton SandtonResponded 2 weeks ago
Thank you for sharing your review with us. I am delighted to see that you would recommend Hilton Sandton and that you were satisfied with the service received.
We would like to welcome you back in the near future to once again exceed...More
We spent two nights here while on a weekend visit to Jhb. My comparison is based on stays at other Hilton properties outside South Africa and my previews two weekend stays at the Maslow up the road.
+ Very friendly team, everyone had...More
Thank Kevin P
Response from Hotellier12, General Manager at Hilton SandtonResponded 1 week ago
Dear Kevin P
Thank you for sharing your review with us. We strive to deliver a world class product with exceptional service and are disappointed that you feel this way about our hotel and our freshly prepared breakfasts. We do take your comments seriously to...More
Response from Hotellier12 | Property representative |
The hotel offers a chargeable Chauffeur service or you may use a Taxi service from the airport. The Gautrain is a very efficient and convenient option.