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Hilton Sandton

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Traveller (401)
Room & Suite (154)
Dining (26)
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Overview
  • Excellent37%
  • Very good35%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Offers from Hilton Sandton
Special Offer:Advance Purchase
Offers from Hilton Sandton
Special Offer:Advance Purchase
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Reviews (1,481)
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483
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73
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All reviewsthe executive loungenelson mandela squarefree shuttlebusiness tripshuttle servicebusiness districtbit datedbreakfast buffetthe hotel offerschecking inlate checkgautrain stationsandton areasouth africashopping mallenjoyed my stayjohannesburg
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1 - 5 of 1,310 reviews
Reviewed 1 week ago via mobile

The hotel is good, the beds are great. The rooms are clean, the staff is professional. The bathroom is large with a separate shower and bath, with quality products. The location in Sandton is good but their shuttle service is not up the level you...More

Thank Laurent B
Response from Hotellier12, General Manager at Hilton SandtonResponded 6 days ago

Dear Laurent B Thank you for sharing your review with us. I am pleased to read that you were satisfied with your stay and enjoyed the juice bar with various options to choose from. Our shuttle service departs every 30 minutes for your convenience and...More

Hotel's Favourite
Reviewed 25 February 2018

This was my fourth trip to South Africa for work. I decided to try some different hotels this time around to see if the quality was better. This location was excellent. The bed was very comfortable compared to other hotels where I have had a...More

2  Thank Eric B
Response from Hotellier12, General Manager at Hilton SandtonResponded 26 February 2018

Dear Eric B, Thank you for your valued review. I am pleased that you found the location convenient and bed comfortable as well as the excellent service received from the concierge. I am very proud of my team and for going the extra mile. Please...More

Reviewed 1 week ago

I arrived at the hotel after my flight was delayed and was extremely exhausted from getting up at 4am that morning. On arrival I was greeted by the rudest lady at your reception area. She made me feel so uncomfortable and asked for my ID...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Vanisha546
Reviewed 2 weeks ago via mobile

The hotel provides spacious and comfortable rooms. Service is superb. The staff are very friendly and efficient. Probably the best trained staff that I have encountered in a hotel in SA... every one of them. I have to compliment management on this aspect. Breakfast provides...More

Thank RalphSinger
Response from Hotellier12, General Manager at Hilton SandtonResponded 2 weeks ago

Dear RalphSinger Thank you for sharing your review with us. I am delighted to see that you would recommend Hilton Sandton and that you were satisfied with the service received. We would like to welcome you back in the near future to once again exceed...More

Reviewed 2 weeks ago

We spent two nights here while on a weekend visit to Jhb. My comparison is based on stays at other Hilton properties outside South Africa and my previews two weekend stays at the Maslow up the road. The good + Very friendly team, everyone had...More

Thank Kevin P
Response from Hotellier12, General Manager at Hilton SandtonResponded 1 week ago

Dear Kevin P Thank you for sharing your review with us. We strive to deliver a world class product with exceptional service and are disappointed that you feel this way about our hotel and our freshly prepared breakfasts. We do take your comments seriously to...More

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Most Booked Properties in Sandton, South Africa
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 119 - USD 300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 119 - USD 300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (401)
Room & Suite (154)
Dining (26)
Pool & Beach (20)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Gonetraveling2014
8 December 2017|
AnswerShow all 6 answers
Response from zakmitha | Reviewed this property |
Not sure about the zone but they have a free shuttle to Nelson Mandela square, you can take an uber it will probably be cheaper than the hotel transport to the zone.
1
Vote
MxSmrs
28 June 2017|
AnswerShow all 9 answers
Response from Hotellier12 | Property representative |
Dear MxSmrs , Could you kindly advise in which room you stayed as well as the date, as I would like to investigate the issue.
0
Votes
CSatty
8 April 2017|
AnswerShow all 4 answers
Response from Hotellier12 | Property representative |
Good Day, The hotel offers a chargeable Chauffeur service or you may use a Taxi service from the airport. The Gautrain is a very efficient and convenient option. Best Regards Gert Venter General Manager
0
Votes
Room Tips
"higher floors have less human traffic"
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"If you can, get a room with lounge access"
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"High room away from noise"
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"Go for the rooms that allow you Executive Lounge access"
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