We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Great reception and timely transfer services.
Was there a little late to overnight for a meeting the following day.
Had to leave early morning as well and I appreciate the prompt transfer shuttle to my meeting
A perfectly reasonable mid-upper standard hotel. good points = standard and cleanliness of rooms, pretty good service especially House keeping tho' poor support after 10 pm (see below). very good breakfasts and generally food was of a high standard except late one Sunday (I was...More
The hotel is located in at a lovely location,
I was disappointed with the Tv that never worked for the duration of my stay.
And again there was no lotion in the room , In the morning I had to call room service for lotion...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
As a regular guest I sometimes get offered an upgrade when available as was the case last week. Thanks to Naquita Sutherland, guest relations manager, and her team I also received the most amazing welcome platter. Well done guys. Another enjoyable stay.
All Room with 'B' on their number are facing a corridor without any view outside, they are more of a prison like than a hotel room you paid for. No value for money!!!!
We were in a group having on a 5 day stay, had...More
USD 62 - USD 175 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, Cancelon and TripOnline SA so you can book your The Capital 20 West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.