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The Capital 20 West

Agoda.comUSD 94*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 98*
USD 94*
USD 98*
USD 98*
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The Capital 20 West
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234 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Durban, South Africa
Reviewed 2 days ago NEW

The room was clean and spacious. Check in staff (Andrew) were very helpful. Catering staff were polite and efficient. The hotel is well placed in the Sandton area with adequate and secure parking. Highly recommended.

Review collected in partnership with this hotel
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Helpful?
Thank 231nilsl
Melbourne, Australia
Reviewed 2 weeks ago

I made bookings for a family group of 13 from Melbourne who were staying for a few days in Johannesburg after visiting Botswana. All the staff at the Capital 20 West made our stay a very pleasant one. The apartments are very spacious and comfortable, the food met all our requirements and most of all the staff were always happy...

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Helpful?
Thank Marie S
Nairobi
Reviewed 3 weeks ago via mobile

Had booked 4 nights with my daughter , 2 nights ago, as everywhere else in Sandton and Melrose Arch was fully booked. The check in was easy and friendly, but we had to load our own luggage on the lobby trolley as nobody was available to help. The room on second floor to my surprise are on a corridor: the...

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Helpful?
Thank kiokov
Mauritius
Reviewed 15 March 2017 via mobile

Rather fine place. However I was not satisfied with the food. Therer were no identifications in the buffet, so if you dont eat beef or pork you might not be aware it is there. Found hair in the buffet dish and there were some flies also the first day but maybe because I reached the hotel for lunch a bit...

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Helpful?
Thank DAjry
Toronto, Canada
Reviewed 4 March 2017

Aside from faulty washing machines, this place is top of the line! More spacious than most, I'd recommend the suites which have incredible views. The access key allows gate entry as well, very well thought out right through, gym overlooks the pool/outside - love it!

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Helpful?
Thank StevePJobs
St Peter Port, United Kingdom
Reviewed 12 February 2017 via mobile

I stayed here 3 years ago and don't regret coming back. The staff are friendly and attentive. The Veranda restaurant is open all day; the menu is typical hotel food but it is well presented and tasty. It's a breakfast buffet, and there are also buffets at lunchtime occasionally at night. You don't tend to give a credit card at...

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Helpful?
Thank Stephen H
HARARE
Reviewed 18 January 2017

I was invited to stay at the apartment by a friend/owner and stayed over the New year period. Johannesburg is a changed city at christmas - less traffic and less people! The city takes a break .Johannesburgers leave the city for the holiday resorts! This hotel is centrally situated and has all the conveniences of a 4 star city hotel,...

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Helpful?
Thank NIKKI B
Johannesburg, South Africa
Reviewed 4 January 2017

I lost a sleeping garment of mine during the stay, and found it difficult to get assistance from reception or the contact center. The wifi doesn't automatically reconnect and you have to sign in everyday even if you are a long term guest. Receptionist weren't very helpful when I would inquire about the clean services ( they were late at...

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Thank thandim2017
Sao Paulo, SP
Reviewed 2 January 2017

We enjoyed everything about this hotel except the price of the breakfast which was the most expensive we have ever encountered anywhere! For the asking R180 each for breakfast, we both ate really good breakfasts elsewhere for 2/3 of that price! Also as it has corridors, people passing the rooms make noise and don´t respect other people resting.

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Thank VictorAlves71
Paris, France
Reviewed 29 December 2016

The hotel is quite and cozy and loacted about 3km from Nelson Mandela Square felt like a little bit more when I walked from the hotel . I found the staff are quite helpful if not a little clinical . I especially would like to commend their shuttle driver Lebo quite a friendly and chatty chap . The room is...

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Helpful?
Thank Killian H

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Stay contemporary. Stay where you count. The superbly central location of The Capital 20 West makes it the superior choice of business professionals. Smart money knows where to stay - and with 139 rooms a choice of either 1 or 2 bedroom apartments or standard rooms, we have ample accommodation for overnight or longer-term stays. All our guests enjoy complimentary parking, complimentary laundry, complimentary scheduled transfers to Sandton and complimentary Wi-Fi access throughout their stay. A state-of-the-art conference centre makes The Capital 20 West the choice of companies who know how to make money count. Our main conference room can accommodate 200 delegates, plus we have 3 breakaway/meeting rooms, 4 boardrooms and 1 executive dining room/boardroom, all with natural light and equipped with the latest technology. ... more   less 

Additional Information about The Capital 20 West

Address: 20 West South Road | Morningside, Sandton 2196, South Africa (Formerly 20 West Executive Apartments & Hotel)
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $111 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Capital 20 West 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
20 West Executive Apartments Hotel Sandton
20 West Executive Apartments And Hotel
The Capital 20 West Sandton, Greater Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from The Capital 20 West staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book another place.”
thandim2017, 4 Jan 2017 | Read review
“rooms with smaller beds have more space , i would imagine”
KillianH_12, 29 Dec 2016 | Read review
“More insulation from the corridor needs to be provided. ”
prethabenm, 22 Nov 2016 | Read review
“Do not get a room that overlooks the fuel station behind the building, it is extremely noisy.”
ElleVee288, 8 Nov 2016 | Read review
“Stay away from this place!”
LindiweK, 31 Oct 2016 | Read review
5 of 5
Agoda.com
USD 94* /night
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Orbitz.comUSD 98
Hotels.comUSD 98
Booking.comUSD 98
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Prices are for 1 room, 2 adults
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