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Radisson Blu Gautrain Hotel

1,253 reviews
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Traveller (355)
Room & Suite (254)
Dining (85)
Overview
  • Excellent42%
  • Very good39%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (1,253)Write a Review
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All reviewsnelson mandela squarethird floora business class roomsandton citybusiness hoteltrain stationbusiness tripnespresso machinetambo airportroom servicemodern hotellate checkpool deckconvenient locationhotel restaurantshuttle servicecomfortable rooms
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151 - 155 of 1,077 reviews
Reviewed 25 November 2016 via mobile

This was without doubt one of the worst hotels ever for service. We had early check in, arrived at 8 am, after bring told several different times our rim m room would be ready, we finally got there after 13:00. The rooms were assigned wrongly...More

Thank MichMackUK
Response from CarlsonRezidor, Customer Care at Radisson Blu Gautrain HotelResponded 28 November 2016

Thank you for your review. We apologize for the disappointing service you received throughout your stay, particularly at check in and in the bar. We are also sorry your room assignments were not correct. We value your feedback and have passed your comments on to...More

Reviewed 22 November 2016 via mobile

Decent mid range hotel close to all Sandton amenities with nice rooms and a decent gym which is always quiet. Didn't eat there but the bar is good and quite lively if there is a conference in town. Would I stay here again? Sure...

Thank Derek G
Response from Radisson Blu Ga... H, Sales & Marketing Coordinator at Radisson Blu Gautrain HotelResponded 1 December 2016

Dear Derek G, Thank you very much for taking the time to writing a review on TripAdvisor. We look forward to welcoming you back to the RADISSON BLU GAUTRAIN HOTEL in the near future. Kind regards,

Reviewed 22 November 2016

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Review collected in partnership with Radisson Blu Hotels
Thank 568tamsynf
Response from CarlsonRezidor, Customer Care at Radisson Blu Gautrain HotelResponded 25 November 2016

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Reviewed 21 November 2016 via mobile

This hotel is perfectly located near Nelson Mandela Square and the Sandton mall (walking distance about 2 blocks). It's safe and friendly. It has free WiFi and updated rooms. Everyone speaks English. Breakfast is AMAZING !!! They have something for everyone (buffet or made to...More

Thank JLNFranks
Response from Radisson Blu Ga... H, Sales & Marketing Coordinator at Radisson Blu Gautrain HotelResponded 1 December 2016

Dear JLNFranks, Thank you very much for taking the time to write such a nice review for us on TripAdvisor. It is always wonderful to hear that you enjoyed your breakfast. Thank you again for your feedback and we look forward to welcoming you back...More

Reviewed 20 November 2016

I got a room upgrade at checkin and really appreciated that. The room was lovely and spacious, nice bathroom too (shower a bit disappointing, water pressure not great)And then the problems began, the hotel offers a free shuttle within 4km, what they fail to mention...More

Thank Christine K
Response from Radisson Blu Ga... H, Sales and Marketing Coordinator at Radisson Blu Gautrain HotelResponded 1 December 2016

Dear Christine K, Thank you very much for taking the time to share your experience with us on TripAdvisor. We truly appreciate all feedback from our guests as it assists us in correcting any possible service shortcomings. Please accept my sincerest apologies for the service...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 124 - USD 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Sandton
#9 Luxury Hotel in Sandton
#9 Business Hotel in Sandton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 124 - USD 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Sandton
#9 Luxury Hotel in Sandton
#9 Business Hotel in Sandton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (355)
Room & Suite (254)
Dining (85)
Pool & Beach (47)
Amenities (25)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
Muchchim
30 June 2017|
AnswerShow all 3 answers
Response from Radisson Blu Ga... W | Property representative |
Unfortunately the parking is outsourced by another company and not from the hotel itself. You will have to pay for your parking.
1
Vote
Olaitan M
4 December 2016|
AnswerShow all 14 answers
Response from tdmac | Reviewed this property |
Depends on how much luggage you have. If you use the train, you need to be able to manage your luggage yourself. The hotel is across a street with cobbles and traffic in your way. I did it and would not recommend it. You can... More
2
Votes
RamadaAmritsar
24 October 2015|
AnswerShow all 2 answers
Response from marinat371 | Reviewed this property |
I would suggest you take the Gautrain from OR Tambo Airport to Sandton, the hotel is literally across the road. There are Indian restaurants close to the hotel. I would also strongly recommend that you make use of the hotel... More
0
Votes
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12
Room Tips
"Ask for a view overlooking Sandton City, and some of the pretty buildings - Old Mutual, EY"
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"All rooms have double windows, they are quiet"
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"Small Business lounge available on 9th Floor"
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"Ask for a room away from lifts and other serviceable doors as they are noisy."
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