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Garden Court Sandton City

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Garden Court Sandton City
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1,246 Reviews from our TripAdvisor Community

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There are newer reviews for Garden Court Sandton City
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Showing 1,074: English reviews
Dubai
Reviewed 1 week ago

The service on check in was average and was not told about breakfast times, speed of wi-if and how it worked. Kept running out of data available for free everyday!! Not a great business hotel Room was very small and coffee facilities where on a small round table that was wobbly. The bathroom sink had no space for toiletries Overall...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank israelp699
ulrich k, General Manager at Garden Court Sandton City, responded to this review

Dear israelp699, Thank you for your review of the Garden Court Sandton City, your comments and feedback are greatly appreciated. It is disappointing to note however that you overall stay was not great and would like to apologize most sincerely for the shortcomings mentioned. It is only through this feedback that we are able to address the concerns raised and...

Johannesburg, South Africa
Reviewed 1 week ago

Comfortable and clean rooms. Friendly staff. Great being right next to Sandton City mall but I did not feel safe crossing the road to get there especially after the armed robbery that took place outside the hotel during my stay.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Staceygov
ulrich k, General Manager at Garden Court Sandton City, responded to this review

Dear Staceygov Thank you for your review of the Garden Court Sandton City, your comments and feedback are highly appreciated. It is pleasing to note that you enjoyed your stay with us and that the rooms were comfortable and clean. I would like to also re-assure you that the safety of our guests is of paramount importance to us and...

Carver, Minnesota
Reviewed 1 week ago

the experience was not that great.your workers need to be more friendly to the guest.I was only given 300 mb for internet.I had to complain.You need to stop telling customer that your service is expensive.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank margaretadhiamboo
ulrich k, General Manager at Garden Court Sandton City, responded to this review

Dear margaretadhiamboo, Thank you for your review of the Garden Court Sandton City, your comments and feedback are highly appreciated. It is disappointing to note that the service did not meet your expectation and have taken cognizance of your comments about the staff needing to be more friendly. Just to clarify we offer 350mb of data complimentary per day which...

Zambia
Reviewed 1 week ago

Second time staying at this lovely hotel. Staff were friendly and very helpful, room was clean, great breakfast and not forgetting the convenient location of the hotel. Overall great value for money and I would definitely recommend this hotel

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Helpful?
Thank Grace C
ulrich k, General Manager at Garden Court Sandton City, responded to this review

Dear Grace C, Thank you for your review of the Garden Court Sandton City, your comments and feedback are highly appreciated. It is pleasing to note that you enjoyed your stay with us again and that the staff were very friendly and helpful. Thank you for the recommendation it is greatly appreciated. We look forward to your continued support and...

Lubumbashi, Democratic Republic of the Congo
Reviewed 2 weeks ago

Location is excellent; My Room was clean and well made. I need to highlight the fact that the bassin in the bathroom was smelling not good; it needs to be treated with proper detergent to stop odours. People at both Reception desk and Concierge desk was really helpfull. Service was also good except on Monday, 05/03/2017, we waited my partners...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank gratienk
ulrich k, General Manager at Garden Court Sandton City, responded to this review

Dear gratienk, Thank you for your review of the Garden Court Sandton City, your comments and feedback are highly appreciated. It is pleasing to note that you enjoyed your stay with us and that both reception and concierge were really helpful. I have also taken note of your concern raised regarding the basin and have attended to this. We look...

Gaborone, Botswana
Reviewed 2 weeks ago

the door to the room was not closing nicely and it made a lot of banging noise when closing. the risk was also that it was not closing fully as the lock plate on door was hitting against the door frame. Room 803

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank tshepos310
ulrich k, General Manager at Garden Court Sandton City, responded to this review

Dear tshepos310, Thank you for your recent review of the Garden Court Sandton City, your comments and feedback are highly appreciated. I do apologize for the inconvenience you experienced with the door that was not closing nicely and trust that this did not make for too much of an unpleasant stay. We look forward to hosting you again when you...

London, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here three years ago when the Hard Rock opened in Nelson Mandela Square because it is a two minute walk from there and the Sandton City Mall. It was great and good value. This time not so good. At check-in tried to bump us down to a lower grade room (we had pre-paid) because they were so busy....

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Helpful?
Thank Paul H
ulrich k, General Manager at Garden Court Sandton City, responded to this review

Dear Paul H, Thank you for your recent review of the Garden Court Sandton City, your comments and feedback are highly appreciated. It is very disappointing to note that your stay was not up to our usual high standards we strive to achieve and sincerely apologize for these shortcomings. The concerns raised have been addressed with my team and can...

Abuja, Nigeria
Reviewed 2 weeks ago

I enjoyed everything about this hotel starting from the person that welcome me outside the hotel to the smiling faces at breakfast. It was really cool having used some hotels in the past that were horrible

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank tejani2017
ulrich k, General Manager at Garden Court Sandton City, responded to this review

Dear tejani2017, Thank you for your review of the Garden Court Sandton City, your comments and feedback are highly appreciated. It is pleasing to note that you enjoyed everything about the hotel from the welcome on arrival to the smiling faces at breakfast. We would gladly welcome you back on your next visit to Sandton. Kind regards Ulrich Kleer

Vermont
Reviewed 2 weeks ago

We stopped here for a quick overnight on a trip to Zimbabwe. The hotel was great, great service, great breakfast. The shopping area next door provided many features like a money changer,a multitude of different place to eat, really easy to get to.

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Helpful?
Thank basinharborbob
ulrich k, General Manager at Garden Court Sandton City, responded to this review

Dear basinharborbob, Thank you for your review of the Garden Court Sandton City, your comments and feedback are highly appreciated. It is pleasing to note that you enjoyed your stay and that the hotel was great as well as the breakfast and service. We look forward to you visiting us again when you are next in Sandton. Kind regards Ulrich...

Cape Town, South Africa
Reviewed 3 weeks ago

Excellent location near Sandton Convention Center. Special tariffs for events at Convention center will be appreciated as well as more affordable shuttle service from and to OR Tambo airport. Construction work was a bit disruptive, but I understand that it is neccessary.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 837helenav
ulrich k, General Manager at Garden Court Sandton City, responded to this review

Dear 837helenav, Thank you for your recent review of the Garden Court Sandton City, your feedback and comments are highly appreciated. It is pleasing to note that our location suited you and appreciate your feedback regarding special tariffs for events and the shuttle service which will be investigated. We hope to see you again on your next visit to Sandton...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its stylish urban design and fuss-free approach to accommodation, Garden Court Sandton City is situated in the heart of Johannesburg. It is here that functional design meets smart technology, resulting in a surprisingly simple hotel that is easily able to meet the needs of business and leisure travellers. The convenient location meanwhile has plenty of advantages for all guests. Business travellers are within easy reach of the acclaimed Sandton Convention Centre along with the rest of the Sandton CBD, while leisure travellers can enjoy the world-class shopping, entertainment and sight-seeing attractions found within the area. Getting around has never been easier, thanks to the high speed Gautrain route that spans across the city.Garden Court Sandton City Hotel Features A total of 444 rooms are offered, each furnished in a modern style. Aside from basic features such as baths and separate showers, facilities in each room include invitingly comfortable double or queen beds, workstations, air-conditioning, tea and coffee stations, DSTV, plug points and porter service among others. Wheelchair-accessible and smoking rooms can also be arranged on request. Other facilities that can be enjoyed within the hotel itself include free WiFi, complementary Gautrain station shuttles, Riffs Bar & Grill, a breakfast room, Sandton Sun Spa and access to other nearby amenities. Conferencing venues and facilities include two full-service meeting rooms, with packages on offer to suit your business needs. As a guest at our hotel, you can also look forward to a host of specials that add more value to your stay, such as our Frequent Guest loyalty programme. Take the stress out of travel planning with Garden Court Sandton City – an ideally located hotel that understands your needs. ... more   less 

Additional Information about Garden Court Sandton City

Address: Cnr West and Maude Streets, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $144 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Sandton City 3*
Number of rooms: 444
Reservation Options:
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Also Known As:
Garden Court Sandton City Hotel Sandton
Garden Court Hotel Sandton
Garden Court Sandton City Greater Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Sandton City staff and other travellers.
19 questions
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Denver
over a year ago
Arusha, Tanzania
7 months ago
Delhi
Delhi
new jersey
2 months ago

See all questions (19)

Questions? Get answers from Garden Court Sandton City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place, about 40-50 min drive to the airport.”
 of 5 bubbles basinharborbob, 9 Mar 2017 | Read review
“Bring your own bottle of mineral water...”
 of 5 bubbles 511beatrizo, 5 Mar 2017 | Read review
“Avoid 1st floor rooms facing Maude St... they are just above the bar veranda which is often the meeting place for noisy conference delegates”
 of 5 bubbles caromorgan, 2 Mar 2017 | Read review
“I've stayed in both the towers and any room is good for me.”
 of 5 bubbles sunelleh2016, 2 Mar 2017 | Read review
“best to use internet and prebook”
 of 5 bubbles 762glenb, 28 Feb 2017 | Read review
5 of 5