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Blue Diamond Boutique Hotel

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30 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Reviewed 1 week ago via mobile

Pros: Friendly and helpful staff; Big spacious room; Very nice big bed with great linen; Nice pillows; WiFi; TV with DSTV; Big shower; Nice bath; Generally nice bathroom; Balcony; Room service; Air conditioning; Bar fridge - not stocked; Kettle; Blockout curtains; Soundproof rooms! Very Clean. Cons: No contact numbers in room; No directory of nearby places, restaurants and and and.....;...

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Helpful?
Thank Reynhardt P
PapiM1984, Front Office Manager at Blue Diamond Boutique Hotel, responded to this review

Thank you so much for your lovely feedback. We strive hard to please and impress our guests as they are important to us. We hope you had a safe trip back home and we look forward to your coming back! We value your feedback and we will work hard in the areas mentioned.

Boston, United Kingdom
Reviewed 3 weeks ago

To be honest I was in two minds whether to stay here, based largely on some of the negative reviews. However, having spend a few days in the place I am glad that I did. It's a nice, modern looking building with a car p[ark that is guarded and locked at night. I was greeted on arrival by one of...

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Helpful?
Thank Nyamaropa
Pretoria
Reviewed 3 weeks ago via mobile

The Manager Allan is the downfall of this hotel. After giving them a very large business booking he didn't want to refund 1 room which was cancelled for the remainder of the stay. My guests complained about the poor service delivery as there are 1 iron that need to be shared between rooms and the iron board is in dire...

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Helpful?
1Thank 288tanjak
PapiM1984, General Manager at Blue Diamond Boutique Hotel, responded to this review

Dear Ms Koortzen It is indeed unfortunate that you would mention such untruths when reviewing our hotel. You had two sets of groups that were very happy with their time with us and all our staff went out of their way to accomodate all your requests. Tripadvisor is indeed a great tool when reviewing hotels constructively but i am afraid...

Cape Town Central, South Africa
Reviewed 21 October 2016

The hotel itself is nice, new and modern and the rooms are well appointed. We arrived but got told our room is not yet ready due to a big wedding the night before. I asked advice on where to have lunch so long and was told there are many restaurants down the road...well i'm still looking for them. When we...

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Thank Andre S
Heidelberg, South Africa
Reviewed 21 June 2016

We stayed at the Blue Diamond for a week recently and we really enjoyed the luxurious decor & friendly service. Everyone working there welcomed us. The food at the restaurant was delicious ( Although the menu was limited to beef or chicken). This is a quiet little gem in Pretoria & we will return for sure.

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1Thank IamLucilleJ
PapiM1984, Manager at Blue Diamond Boutique Hotel, responded to this review

It was great to have you with us at The Blue Diamond. We are just in re-launch phase as the new management and will have the full offering in food and beverage department ready by 9 July. We look forward to welcoming you back soon.

Nelspruit, South Africa
Reviewed 24 June 2015

Good pleasure while on business. The Spa, restaurant and gym. Perfect complete short stay. Here for a couple of nights on Business and find this place so complete I dont need to move around a lot looking for extras.

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1Thank Place_Trvlr
Lethabo T, Sales & Marketing Executive at Blue Diamond Boutique Hotel, responded to this review

Thank you for taking the time to write a review on our hotel and for giving us positive feedback following your recent stay with us at The Blue Diamond Boutique Hotel. I’m delighted to hear that our facilities catered for you travel needs and your commendation of our Executive room in particular is highly valued. Guest feedback is imperative for...

Reviewed 8 June 2015

Uppon arrival all the staff are friendly and helpful ,food is fresh and served in a good time space .The menu is limited and sadly no desserts can be found ... The establishment is stylish and clean. The only downside was the waiter could not awnser all my questions. Every staff member was attentive and asked if we were okay...

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Helpful?
1Thank Michelle B
Lethabo T, Sales & Marketing Executive at Blue Diamond Boutique Hotel, responded to this review

Dear Michelle Thank you for your words of appreciation as stated in the review following your last stay with us at The Blue Diamond Boutique Hotel. We are delighted to receive your compliments and we will certainly congratulate the Staff you commended for their exemplary service. Your interest and concern regarding the limited menu and the waiter’s knowledge is taken...

Ecuador
Reviewed 17 October 2014 via mobile

I wasn't very sure at first looking at previous reviews, but I was very happy to try Blue Diamond Boutique and I will become a regular customer. I'm a business traveller, so I haven't tried the spa, or stay the whole day at the hotel around the pool, so I can't comment for that. I booked an executive room which...

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1Thank YULRUN
Kilgore, Texas
Reviewed 27 June 2014

However I booked a room for myself and a 1 coworker. I was charged for 2 rooms and he was charged with 1 room. Now I have to try to straighten this out from the US. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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1Thank Mark B
White River, South Africa
Reviewed 24 February 2014

Modern boutique hotel with serious management problems. Staff were friendly but under staffed. Only one person serving and attending to clients at breakfast. Dirty cutlery on tables, tables not cleared, dirty floors in dining area. Rooms were modern yet lack of detail to broken items like broken mini bar leg, chipped tiles, broken door stop. Insufficient toiletries. Very complicated light...

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Helpful?
2Thank hanliejakkie
MichaelPta, Manager at Blue Diamond Boutique Hotel, responded to this review

Dear Hanneliejakkie Thank you for posting a review on our property on TripAdvisor. We value guest feedback, as it is the only true way to measure our performance and stay in touch with service levels. I would like to offer my sincere apologies for the fact that your stay at our hotel did not meet with your expectations. Here at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
BLUE DIAMOND BOUTIQUE HOTEL rises to the occasion and invites you to venture inside our 5 star walls where we take guest comfort very seriously! 100% cotton linen, king and queen size beds, spacious living areas and beautiful bathrooms. A 24- hour gym, stunning spa, sparkling pool and deck area as well as free Wi-fi throughout the hotel are just some of our luxuries. ... more   less 

Additional Information about Blue Diamond Boutique Hotel

Address: 761 Rubenstein Drive, Pretoria 0181, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: $141 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blue Diamond Boutique Hotel 4*
Number of rooms: 25
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Questions & Answers

Questions? Get answers from Blue Diamond Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive is great. Ground floor was more quiet.”
 of 5 bubbles Place_Trvlr, 24 Jun 2015 | Read review
“Very central of you want to visit business in Pretoria”
 of 5 bubbles AnnalienK, 3 Dec 2013 | Read review
“Don't stay in this hotel!”
 of 5 bubbles 881cs, 3 Oct 2013 | Read review
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