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Manhattan Hotel

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Traveller (31)
Dining (20)
Room & Suite (20)
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Overview
  • Excellent26%
  • Very good41%
  • Average24%
  • Poor3%
  • Terrible6%
Travellers talk about
“gautrain station”(10 reviews)
“buffet dinner”(8 reviews)
“noisy location”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)
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Traveller rating
33
44
27
5
9
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LanguageEnglish
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33
44
27
5
9
Show reviews that mention
All reviewsgautrain stationbuffet dinnernoisy locationcomplimentary shuttle servicean excellent hotelonly stayed one nightfree wificonference venueexcellent servicesecure parkingrooms are cleanroom servicehome away from homecbdventilationfacilitiesgym
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1 - 5 of 118 reviews
Reviewed 19 April 2018

This is the worst hotel ever, booked in with my husband all the way from Botswana, im 7months pregnant, I was given a room on the second floor and was not even told elevators were not working had to take the stairs, went back to...More

1  Thank Ipeleng M
Response from YolandiLoock, Manager at Manhattan HotelResponded 3 weeks ago

Dear Ipeleng, Thank you so much for the review, we always appreciate it. Our Front office Manager has tried to get hold of you, but with no luck. Nanette or Mieta would love to speak to you if you could kindly send them an email...More

Reviewed 2 March 2018

We arrived earlier than check-in time, expecting to have to leave our bags and go to explore, however the reception staff were very accommodating and told us they would speak with housekeeping to have our room made ready as soon as possible. We were told...More

Thank glenmoor27
Management response:Responded 5 March 2018

Dear Valued guest, Thank you for taking the time and trouble to write to us regarding your recent stay at the Manhattan Hotel. We sincerely apologize for the inconvenience caused to you during your first stay with us. We are truly sorry for the delay...More

Reviewed 1 March 2018

For some reason this hotel has a lot of good reviews, and I booked a steady based on that. Unfortunately I was sorely disappointed. Upon arrival one of only two elevators serving this large hotel was out of service, resulting in massive delays getting to/from...More

Thank deepspace65
Management response:Responded 6 March 2018

Dear Valued Guest, Thank you for your feedback. We are very sorry to hear that your stay did not meet expectations. We truly value your feedback and will always welcome suggestions on how to improve our service delivery. I would like to start by apologizing...More

Reviewed 21 February 2018

We had an early check-in which was okay when we arrived at the hotel. However, we couldn't stay longer than 2 days because of the comfort, and we were travelling with our LO. We've booked an Executive Family suite, however, we were surprised that the...More

Thank KingMons
Response from YolandiLoock, Manager at Manhattan HotelResponded 5 March 2018

Dear KingMons, Thank you so much for your valued feedback, we truly appreciate it. Our General Manager is trying to get in contact with you, if you may kindly email her on mieta@manhattanhotel.co.za as she really would like to speak to you. Have a wonderful...More

Reviewed 21 December 2017

On our very first night we had a very bad experience with other guests who made life hell for us. This was at no fault of the hotel however... We were ever so grateful and appreciative for the way that management handled the incident and...More

Thank TP7Perth_Australia
Response from YolandiLoock, Manager at Manhattan HotelResponded 17 January 2018

Dear TP7Perth_Australia, We appreciate your positive feedback about the Manhattan Hotel. We do take pride in catering to our Valued Guests' needs the best way we can. If you are travelling to Pretoria again soon, please don't hesitate to call us. We are looking forward...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast included
Concierge
Banquet Room
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
USD 62 - USD 78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Pretoria
#16 Business Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 62 - USD 78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Pretoria
#16 Business Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (31)
Dining (20)
Room & Suite (20)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
sproggz
31 January 2018|
Answer
Response from YolandiLoock | Property representative |
Good day Sproggz, We do have Transport to pick you up to-and-from the Airport at an additional cost of R280.00 one way. And the transport must be pre-booked. You may contact us on 012 392 0000. Kind regards, Yolandi Loock
0
Votes
Daad D
22 February 2017|
Answer
Response from Nico R | Property representative |
Dear Daad D, Thank you for your request. We have special rates loaded on our website and even more reduced rates for Fridays and Saturdays nights. Please visit our website and click on book online or call the hotel on... More
1
Vote
Room Tips
"Lower floors are better to avoid the terrible elevators."
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"Request the windows not to face Scheiding Street, unless you're okay with the noise."
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"I would ask for a corner suite and preferably away from the busy intersection corner."
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"Im not sure about other rooms"
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