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Protea Hotel by Marriott Pretoria Capital

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#22 of 73 Hotels in Pretoria
Certificate of Excellence
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Protea Hotel by Marriott Pretoria Capital
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81 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Thohoyandou, South Africa
Reviewed 3 days ago NEW

I was impressed by the Reception Staff . You can only do better by having at least one technician over the weekend for emergencies like the one I had with noise from the bathroom fan . The breakfast was in a class of its own .

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Helpful?
Thank THANYANI LORDWI... M
Orapa
Reviewed 1 week ago NEW

Otherwise a great hotel with friendly staff, but room maintenance was an issue. First, we found out that room locking mechanism was faulty allowing one to open the door from outside without a key. We were then moved to another room (thumbs up) after we reported this to reception. Unfortunately the air conditioning was very ineffective in this particular room...

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Helpful?
Thank reubenm2016
YolandiMoolman, Public Relations Manager at Protea Hotel by Marriott Pretoria Capital, responded to this review

Dear REUBEN, Thank you for taking the time to complete the Guest Satisfaction Survey. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for conditions of our GUESTROOMS. We have shared your feedback with the appropriate hotel team to...

Nelspruit, South Africa
Reviewed 2 weeks ago

Odele and her team really makes the visit to this Property a visit never to forget. What a great team, the Rooms are clean, spacious and a place you can call your home away from home. We immediately felt welcome and enjoyed our stay with them. Great Breakfast Buffet serviced Friday morning. See you guys soon, Keep up the Good...

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Helpful?
Thank melvdwalt01
YolandiMoolman, Public Relations Manager at Protea Hotel by Marriott Pretoria Capital, responded to this review

Dear MELVDWALT01, Thank you for sharing your experience at the Protea Hotel Pretoria Capital. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our VALUED CUSTOMER your feedback will be shared with the team to continue to inspire and motivate them...

Melksham, United Kingdom
Reviewed 3 weeks ago

I arrived on 3 November 2016. On arrival anyone who has stayed at a Marriott hotel in the USA would be astonished at its appearance. It is a very bland building. On entering I was surprised to see a crowd of about 20 people milling around the reception desk. I eventually was attended to and allocated room 221. It was...

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Helpful?
Thank Radford007
YolandiMoolman, Public Relations Manager at Protea Hotel by Marriott Pretoria Capital, responded to this review

Dear Mr RADFORD Thank you for sharing your experience at the Protea Hotel Pretoria Capital. As our VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

Cape Town Central, South Africa
Reviewed 3 weeks ago

Central located close to all government department, hotel even offer free shuttle which was perfect for me as I am not familiar with the area. African cuisine served just made my stay and free parking.Love the new refurbished look, stayed at this hotel five years ago - great job.

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Helpful?
Thank Ncube2016
YolandiMoolman, Public Relations Manager at Protea Hotel by Marriott Pretoria Capital, responded to this review

Dear NCUBE. Thank you for sharing your experience at the Protea Hotel Pretoria Capital. As our VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Reviewed 4 weeks ago

Staff was on the ball, smiling. Loved the breakfast options too.. Was very convenient for me because I needed to go to the Tshwane University of Technology. Checkin and checkout was a breeze Rooms very clean

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Helpful?
Thank Khalilaleker
YolandiMoolman, Public Relations Manager at Protea Hotel by Marriott Pretoria Capital, responded to this review

Dear KHALILALEKER, Thank you for sharing your experience at the Protea Hotel Pretoria Capital through the Guest Satisfaction Survey. As our VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to...

North-West Province, South Africa
Reviewed 24 October 2016

After a long day spent on the road , for one to wait for over 45 minutes before check in, can really drive you nuts. Whilst one appreciates the friendliness of the receptionists they really have to pull up their socks in terms of efficiency. The hotel is well located but parking is a bit of a problem especially when...

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Helpful?
Thank OumaK2014
Pretoria, South Africa
Reviewed 6 October 2016

This hotel has a great vibe. I love the bar and pool area, it is absolutely beautiful and very stylish. I feel they had a lot of variety on their buffet and the staff were very helpful and friendly. Great GM!!!

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Helpful?
Thank zackrensburg
YolandiMoolman, Public Relations Manager at Protea Hotel by Marriott Pretoria Capital, responded to this review

Dear ZACK RENSBURG, Thank you for sharing your experience at the Protea Hotel Pretoria Capital. As our VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

Canberra
Reviewed 4 October 2016

Do not expect too much of this basic, refurbished property. It is well located and reasonable but the front desk is quite slow. However, the shuttle service is outstanding. Thanks to Freddie for his excellent service.. Check prices direct with the hotel for best value - especially on weekends. Note: It appears in general that Internet 'specials' are often dearer...

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Helpful?
Thank Gregoire64
YolandiMoolman, Public Relations Manager at Protea Hotel by Marriott Pretoria Capital, responded to this review

Dear Gregoire, Thank you for sharing your experience at the Protea Hotel Pretoria Capital. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Johannesburg
Reviewed 30 September 2016

The hotel is conveniently situated. The rooms are lovely. The meals were delicious and there was variety. Ooh, the dessert was always amazing! The conference room set up was great. The staff were friendly but seemed to offer preferential treatment to certain customers.

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Helpful?
Thank Hazel M
YolandiMoolman, Public Relations Manager at Protea Hotel by Marriott Pretoria Capital, responded to this review

Dear Hazel M, Thank you for sharing your experience at the Protea Hotel Pretoria Capital through the Guest Satisfaction Survey. As OUR VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott Pretoria Capital with its lush landscaped garden and glistening swimming pool is centrally located in Pretoria's Van der Walt Street in the city's central business district. This convenient location provides easy access to all major highways and O.R. Tambo International Airport is a mere 45 km from the hotel. Protea Hotel Capital features a themed pub - the Thistle Cocktail Bar, a welcoming GUEST lounge and complimentary 24-hour secure parking for your peace of mind. Savour culinary delights in the distinctive dining room while the friendly STAFF provide personal service to make you feel at home. Explore the golf courses, shopping centres, theatres, restaurants and Government departments of the Pretoria CBD with the hotel's complimentary transport between 07h00 to 16h00 or make use of the Pretoria Gautrain Station which is within close proximity. If a business venue is what you are looking for the hotel offers stylish conference and banqueting facilities suitable for seminars, dinners and meetings. ... more   less 

Additional Information about Protea Hotel by Marriott Pretoria Capital

Address: 390 Lilian Ngoyi Street, Pretoria 0002, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: $52 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Pretoria Capital 3*
Number of rooms: 104
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Pretoria
#7 Business Hotel in Pretoria
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Questions & Answers

Questions? Get answers from Protea Hotel by Marriott Pretoria Capital staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was very comfortable , I slept well .”
 of 5 bubbles THANYANILORDWICKM, 5 Dec 2016 | Read review
“Third floor rooms are the Best, especially the ones closest to Elevator.”
 of 5 bubbles melvdwalt01, 23 Nov 2016 | Read review
“Rooms with Jacuzzis are larger than normal standards”
 of 5 bubbles ttshabalala, 26 Sep 2016 | Read review
“Ask for pool facing and perhaps one with a new bathroom, you may get lucky”
 of 5 bubbles , 26 Aug 2016 | Read review
“Try to get a room at the end of the passage away from all the traffic.”
 of 5 bubbles L93PP, 20 Apr 2016 | Read review
5 of 5
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