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Sheraton Pretoria Hotel

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Sheraton Pretoria Hotel
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436 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Reviewed 18 September 2015

I stayed at the Sheraton Hotel in Pretoria for 4 nights and really enjoyed my stay. The rooms are quite good with beautiful finish and clean and sufficient work space - ideal for business travelers. The staff is friendly and very helpful. I loved the breakfast - quite a variety to select from.

Thank samsonr581
Nairobi, Nairobi, Kenya
Reviewed 16 September 2015

Right from arrival they got it to a -T. At the taxi our butler was so friendly we had to take a photo at the door. Such is great customer experience in my view because he made us feel very very welcome. The rooms are excellent to say the least and the food was awesome too. Some rooms face the...

Thank Nabwire
New York NY
Reviewed 11 September 2015 via mobile

My 2 nights stay was good. Pretoria is an administrative city and you are visiting for vacation, I would advice to stay in Johannesburg instead. I was here for a conference. The check in and the check out are efficient and help was proposed with the luggage. The lobby, the bar, the restaurant and the self business center (free of...

Thank Brooklyntotheworld
Qualicum Beach
Reviewed 5 September 2015 via mobile

I just loved this hotel, I was upgraded to club floor level. Just don't get 719 or 619 as they are next to elevator shaft noise. Service was spectacular, food even more so, even room service was very good. Magical service from Augustine in club lounge area where food & beverages served till 7.30pm. Restaurant buffet food a magical treat...

1Thank Redrooster52
South Africa
Reviewed 1 September 2015 via mobile

Recently my husband booked us at the Sheraton Hotel in Pretoria. I had passed this hotel several times and never did I think that it was as beautiful inside as I got to experience it last month. The decor is 5 star quality and so is the food. The bed was a queen size bed and it was super comfortable....

Thank KimzaSA
Swieqi, Malta
Reviewed 19 August 2015 via mobile

Rooms, hotels, beds, service...WOW i cannot wait to stay there again. The rooms are huge and gorgeous, the beds are extremely comfortable, the shower/bath room (both are available in the same room) is massive and well stocked with amenities. The whole hotel is gorgeous and the staff very courteous. I do not know what breakfast was like as the bed...

Thank ADAMS133
Cape Town Central, South Africa
Reviewed 16 August 2015

I stayed on the 4th floor for a single night during a business trip at this hotel. Arriving at the hotel I was greeted by three check-in tables with very comfortable arm chairs and a desk manned by presentable staff. The one who checked me in even remembered and greeted me by name the following morning at breakfast. That was...

Thank 987293872983riufwenc
Perth, Australia
Reviewed 14 August 2015 via mobile

Stayed 2 nights. Room was lovely, spacious and clean. View of Union Buildings across the road. Max at the front desk was very helpful. I agree with other comments about the staff, some are excellent while others are hit and miss. Some don't have a good understanding of the English language. The restaurant was great the first night, food was...

Thank carlablack
Miami, Florida
Reviewed 13 August 2015 via mobile

Just checked in last night at the Sheraton Pretoria and it has been excellent so far. I have an injured foot and they had a wheelchair ready as soon as I arrived. The check-in was very easy, we were offered a welcome drink which was delicious and the staff was friendly and efficient. The rooms are very comfortable and I...

Thank OMD_10
Gothenburg, Sweden
Reviewed 11 August 2015 via mobile

We stayed one night before leaving for Juno airport. Some of the staff are excellent! Others, not so much. Unhelpful and seemingly uninterested regarding things to do/how to spend a day in Pretoria and no knowledge about "high street" shopping places (not what we expected from a Sheraton hotel). Nice restaurant with excellent meat, wine and staff! Room was big...

Thank Sweden300

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sheraton Pretoria Hotel, situated within the heart of South Africa's dazzling capital city. With sweeping views that command all of Pretoria, exquisite marble flooring, and custom-designed furnishings, our hotel exemplifies beauty and service excellence in the Jacaranda City. After a busy day, return to the comfort of our 175 guest rooms and suites. Bring your friends, colleagues, or loved ones along for a mouth-watering buffet meal at Magnolia restaurant. ... more   less 

Additional Information about Sheraton Pretoria Hotel

Address: 643 Corner of Church and Wessels Streets, Pretoria 0007, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: $101 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Pretoria Hotel 5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Sheraton Pretoria
Pretoria Sheraton
Hotel Style:
#5 Romantic Hotel in Pretoria
#5 Spa Hotel in Pretoria
#9 Luxury Hotel in Pretoria
#9 Business Hotel in Pretoria
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Pretoria Hotel staff and other travellers.
2 questions
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Oxford, United Kingdom

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Questions? Get answers from Sheraton Pretoria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the hotel will help you pick a room. Then just relax in your room wearing one of the thick plush bathrobes....”
 of 5 bubbles ConnieG69, 16 Nov 2016 | Read review
“Ask for a room on the 6th/ 7th floors if possible possibly facing the union buildings for a beautiful view.”
 of 5 bubbles NixH_13, 1 Nov 2016 | Read review
“Worth upgrading to a club room”
 of 5 bubbles MaryD27, 10 Oct 2016 | Read review
“Ask for a view over the pool towards the park with the Government Building in the background.”
 of 5 bubbles Steve2558, 8 Sep 2016 | Read review
“Don't go for an outside view, the inside's best. Don't eat anywhere else, this is the best place in a 100km radius.”
 of 5 bubbles Torm_UI, 3 Sep 2016 | Read review
5 of 5
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