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Southern Sun Pretoria

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#12 of 73 Hotels in Pretoria
Certificate of Excellence
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Southern Sun Pretoria
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234 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Pretoria
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Showing 222: English reviews
East London, South Africa
Reviewed 14 October 2016

I enjoyed my stay there the room was conducive for me and it met my expectations. except the bad experience with the iron. I had a good interaction with staff at the kitchen and were very helpful. The other thing that I feel you need to look into is at the gate we spent a lot of time there and...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 536siyabulelag
Management response:

Good Afternoon Let me say from the onset that delivering great guest service is key here at Southern Pretoria. We pride ourselves on the quality of serivice that we deliver. We are very grateful for your valuable feedback and I can also assure you that it is not falling on deaf ears.

Nelspruit, South Africa
Reviewed 7 October 2016

I enjoyed my stay at this hotel, from checking in, to the food both breakfast and candle lit dinner, the room where I slept in, the bathroom with everything I needed, the music played on the piano and the best room service, the swimming pool with relaxing outdoor patio next to the bar.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank gugufridahn
Management response:

Good Afternoon Thank you very much for your feedback. The team and I are so happy that you enjoyed your stay with us. This is certainly indicative of our standards and service we strive to deliver. We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. We look forward to welcoming you back in the...

Vanderbilpark
Reviewed 30 September 2016

I always use this hotel whenever am in Pretoria (5 days in a month) due to its closeness to amenities e.g. restaurants, mall, etc. Even if the meeting is nearer OR Tambo airport, I prefer to stay in this hotel, travel all the way. The food is the best both breakfast and dinner. Use of internet cafe, WiFi always working....

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Helpful?
Thank usandam
Management response:

Good Afternoon The team and I are delighted that you choose to stay with us and for your wonderful feedback. Here at Southern Sun Pretoria we pride ourselves on the quality of service that we deliver. Delivering great guest service is key and the team and I look forward to seeing you again.

Karachi, Pakistan
Reviewed 29 September 2016

Southern Sun is an excellent hotel with good services. Staff is friendly and rooms are spacious. Room services are good and restaurants has number of items on the menu list. Overall a good experience of living at this property. Highly recommended.

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Helpful?
Thank MudsMuds
Management response:

Good Day Let me say from the onset that delivering great guest service is key. We value your feedback and are so thrilled that you enjoyed the hotel and our services. We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. We hope to see you in the not to distant future.

Reviewed 28 September 2016

The room is excellent, restaurant food is also not bad, really got disturbed by the level of noise the traffic makes, it's a non stop thing, woken up at 4:30 by taxis hooting,hustle and bustle of the cars and buses, never stay on the street side booked in on the 26-30 Sepember 2016 and it's been a nightmare never book...

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Helpful?
2Thank nontokozo s
Management response:

Good Afternoon Thank you so much for your valuable feedback and for choosing to stay with us. We at Southern Sun Pretoria pride ourselves on the quality of service we deliver, as delivering great guest service is key. Let me assure you that your feedback has not fallen on deaf ears, and that the necessary corrective action and measures has...

Ladysmith, South Africa
Reviewed 26 September 2016

My two night work related stay at the hotel was quite amazing. My room was spacious, clean and neat. It over- looked the pool area. The view was tranquil. Once you step into the hotel, you are amazed at the impact it has on you, especially just being 'off the busy street'! Both breakfast and dinner consisted of a variety...

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Helpful?
Thank Varsha B
Management response:

Good Day Let me say from the onset that delivering great guest service is paramount. At Southern Sun Pretoria we pride ourselves on the quality of service that we deliver. The team and I are very happy that you enjoyed your stay with us. The team and I look forward to welcoming you back in the not to distant future.

Polokwane
Reviewed 23 September 2016

Southern Sun is a very good hotel compared to others . The rooms are very clean, food very fresh and appetising, it's cool and it is a good place to be especially during summer because of its swimming pools.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank lidiam865
Management response:

Good Morning Thank you so much for your feebaack. We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. Delivering great guest service is key for us and it is clear that you were happy. I will esnure that the team gets the necessary feedback, and we look forward to welcoming you back.

Cape Town, South Africa
Reviewed 23 September 2016

I booked in first night, room was nice with all services etc. Got woken up by the incessant hooting of taxis in the road below at around 4:30 the next morning. Asked to be moved only to be informed that no rooms were available. Got back to my room the afternoon to discover that it had been left half made...

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Helpful?
Thank JeromeKiley
Management response:

Good Day Thank you so much for the feedback regarding your stay. Let me say from the onset that delivering great guest service is key. We pride ourselves on the qulaity of service that we deliver. I can assure you that your feedback has not fallen on deaf ears. This is cerainly not indicativeof our high standards.

NELSPRUIT
Reviewed 8 September 2016

The service I received from all the staff I interacted with was very good and professional. Please convey my sincere words of appreciation to all of them. My observation was that the restaurant was short staffed. I hope this will be attended as it has a potential to affect the serivice in a negative way.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank siphol852
Management response:

Good Afternoon Thank you for choosing to stay at Southern Sun Pretoria, we pride ourselves on the quality of service that we deliver. Delivering great guest service is key, and the team and I are delighted that you enjoyed your stay with us. Your feedback is greatly appreciated and we look forward to welcoming you back.

Johannesburg, South Africa
Reviewed 5 September 2016

Excellent location. Really good service from check in to check out. Rooms are spacious and beds are very comfortable. Breakfast had a nice variety. Bonus to see celebrity rugby players amongst the guests. Highly recommend this hotel.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank irenef792
Management response:

Good Day Let me say from the onset that delivering great guest service is key. We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. The team and I are very happy that you had a pleasant stay and I will certainly pass on your valubale feedback.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located within walking distance of the city centre, the business hub and several top-notch attractions, the Southern Sun Pretoria Hotel is a favorite amongst visitors to South Africa's capital city. While you’re there be sure to visit the Zoo, the State Theatre and the Union Buildings. A stay at this luxury hotel will have you falling in love with this charming city in the blink of an eye. ... more   less 

Additional Information about Southern Sun Pretoria

Address: cnr Steve Biko and Pretorius Streets, Arcadia, Pretoria 0083, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: $141 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Pretoria 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Southern Sun Pretoria Hotel Pretoria
Hotel Style:
#5 Business Hotel in Pretoria
#9 Luxury Hotel in Pretoria
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Questions & Answers

Questions? Get answers from Southern Sun Pretoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room towards the pool - not towards the streets! The streets are noisy”
 of 5 bubbles Anders_Houmoller, 15 Dec 2016 | Read review
“Ask for a room that does not overlook the busy road”
 of 5 bubbles youngcs2001, 16 Nov 2016 | Read review
“Rooms facing the pool are quieter, but all the rooms I've used whether a suite, family or standard are spacious and homely.”
 of 5 bubbles usandam, 29 Sep 2016 | Read review
“Don't choose a room facing the road!”
 of 5 bubbles JeromeKiley, 23 Sep 2016 | Read review
“Get a room overlooking the pool”
 of 5 bubbles dublinmammy2014, 26 Aug 2016 | Read review
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