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Southern Sun Pretoria

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Southern Sun Pretoria
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270 Reviews from our TripAdvisor Community

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Showing 256: English reviews
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Ladysmith, Canada
Reviewed 1 week ago

You are really ensuring good service delivery. Please consider extending room service to guests booked in by travelling agency. Thanks for the gym, it really helps especially that is opened for 24 hours on a daily basis

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank siphiwek2017
Management response:

Good Afternoon Let me say from the onset that delivering great guest service is key. We pride ourselves on the quality of service that we deliver. Thank you so much for your valuable feedabck and we look forward to seeing you in the not to distant future.

East London, South Africa
Reviewed 2 weeks ago

The service was fine except for the elder guy in the concierge desk, he is very impatient. My room was not clean, I had to wipe the surfaces myself as they had stains such that i did not trust their toilets if they cannot clean desks. I had to go buy products to clean the toilet and bath. Other than...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank thozamad2017
Management response:

Good Afternoon We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. Delivering great guest service is key here a Southern Sun Pretoria. Thank you for your valuable feedback and I can assure you it has not fallen on deaf ears.

Polokwane, South Africa
Reviewed 2 weeks ago

Great hospitality friendly staff Easy smooth Checkin and checkout But I think the private parking part is not so great and it inconvience the guest from having visitor who comes driving because of the payment arrangement non the less all is good

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank doctorm232
Management response:

Thank you so much for your valuable feedback and let me say from the onset that delivering great guest service is key. Wet Southern Sun Pretoria pride ourselves on the quality of service that we deliver. The team and I are really happy that your stay was enjoyable and we look forward to seeing you soon.

Cape Town, South Africa
Reviewed 3 weeks ago

Pretoria Southern Sun is a good hotel, very few improvements that must be done, for example on the way out the boom gate system frustrates when one is in hurry. The use of card system in the lifts is anti social

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank thobanim951
Management response:

Let me say from the onset that delivering great guest service is key, We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. The team and I are very happy that you enjoyed your stay and I can assure you that your feedback is valued.

Kampala, Uganda
Reviewed 3 weeks ago

The Tsogo Sun, Pretoria is a great facility in terms of infrastructure. They have the usual box rooms with adequate space, tea making facilities and satellite television. The beds are comfortable to sleep on and good pressure in the showers. Service is drab. On my last day, i had to leave early at 6:20 before the official breakfast start time...

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Helpful?
Thank Moses O
Management response:

Good Afternoon Let me say from teh onset that delivering great guest service is key. We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. I can assure you that your comments has not fallen on deaf ears and the necessary corrective action and measures has been taken and put in place. We look forward...

Bela Bela, South Africa
Reviewed 3 weeks ago

I just want to say keep up the good Job .I also like to thank Innocent who is also very active and helpful ,Prudence and all Whom I did not mention their names. Martha is the best in making eggs during breakfast ,you place an order she will not make a mistake by mixing orders .

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank saulm385
Management response:

Good Afternoon Thank you for choosing to stay at Southern Sun Pretoria. We are so happy to hear that you enjoyed your stay with us. Delivering great guest service is key and we pride ourselves on the quality of service that we deliver. The team and I look forward to welcoming you back again.

Nelspruit, South Africa
Reviewed 3 weeks ago

Wen ever I come to Pretoria Southern Sun is my destiny located closest to Union Building and other Government, Private Company Head Offices, Tourism, Cultural, Scientific, Educational, Heritage and Foreign Diplomatic Embassy Offices and unlimited eating out places and sports facilities within a walking distance. The hotel staff is always friendly and go an extra mile to serve clients. Enjoyed...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Jabu M
Management response:

Good Morning Let me say from the onset that delivering great guest service is key. We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. The team and I are very happy that you enjoyed your stay with us. Your comments has not fallen on deaf ears and will be shared with the team. we...

South Africa
Reviewed 3 weeks ago

From the time that you walk into this hotel you will feel welcome. The staff are helpful and focus on making you feel at home. You can relax next to the pool in the garden and it will feel as if you are not in Pretoria. Having dinner on the patio was very special to me. The area outside the...

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Helpful?
Thank coreejesp
Management response:

Good Morning Thank you so much for choosing to stay at Southern Sun Pretoria. We pride ourselves on the quality of service that we deliver. Let me say from the onset that delivering great guest service is key. The team and I delighted that your stay was memorable and that we were able to help you create those special memories....

Mafikeng, South Africa
Reviewed 3 weeks ago

I was not pre-booked but the lady at reception recognised my frustration and assisted us. That was something else. Keep it up. I enjoyed the courtesy, perfectly cleaned rooms and the meals. Most comforting stay after a good days work!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank mamoselam
trevorphilander, General Manager at Southern Sun Pretoria, responded to this review

Dear Mamosela, thank you very much for taking the time to write a review on your stay with us and also for the great feedback on your check in experience. I will share your comments and observations with our whole team. Warm regards and see you back with us soon.

Durban, South Africa
Reviewed 4 weeks ago

Southern Sun Hotel is the best hotel to stay at when travelling both on business and leisure. The rewards point programme is the benefit to all travellers as these can be used by yourself anytime and anywhere when you want to.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank thabanix2017
trevorphilander, General Manager at Southern Sun Pretoria, responded to this review

Dear sirs, thank you for your valuable feedback on your stay with us and I trust you will make use of our Frequent Guests system more often to reach your next tier. Welcoming you back soon, warm regard

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located within walking distance of the city centre, the business hub and several top-notch attractions, the Southern Sun Pretoria Hotel is a favorite amongst visitors to South Africa's capital city. While you’re there be sure to visit the Zoo, the State Theatre and the Union Buildings. A stay at this luxury hotel will have you falling in love with this charming city in the blink of an eye. ... more   less 

Additional Information about Southern Sun Pretoria

Address: cnr Steve Biko and Pretorius Streets, Arcadia, Pretoria 0083, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: $149 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Pretoria 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Southern Sun Pretoria Hotel Pretoria
Hotel Style:
#5 Luxury Hotel in Pretoria
#5 Business Hotel in Pretoria
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Questions & Answers

Questions? Get answers from Southern Sun Pretoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that looks out over the pool”
coreejesp, 30 Mar 2017 | Read review
“The rooms on the 5th floor has a good view and is quiet”
preddy2017, 19 Mar 2017 | Read review
“Make sure you are not place on the side facing traffic where taxis make noise very early in the morning and late at night.”
ntombezintlej, 14 Mar 2017 | Read review
“unless you really desperate”
noushinat, 26 Feb 2017 | Read review
“Choose a room towards the pool - not towards the streets! The streets are noisy”
Anders_Houmoller, 15 Dec 2016 | Read review
5 of 5