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The Villas Luxury Suite Hotel

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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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Harare, Zimbabwe
Reviewed 22 February 2017

Recently renovated lobby, it gives the impression that this is a 4 star hotel, but when you move inside and have a closer look, it resembles more of a 3 star hotel. The Hotel is strategically positioned in a good location surrounded by Embassies thus safety and security is quite guaranteed. Room Tip: Ask for a room not on the...

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1Thank Swissmilitex
Reviewed 29 January 2017 via mobile

I spent a week at the Villas. I really enjoyed the customer service from the staff. My room was clean, comfortable and spacious with good air conditioning and internet. Rooms would need a refresh to justify four star international status. I woke at 5 am when it rained as a gutter was dripping loudly onto a corrugated metal roof outside...

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Thank Thomas G
Reviewed 20 January 2017

The reputation of this hotel is overdone. The personnel has a steady incoming of embassy staff from the area and take the clientele for granted. The benefits of staying there are exceeded by inconveniences. Benefits + Walking distance from the embassies; + Free shuttle service during the day; + Nice and tidy lobby bar; + Complete morning brunch. Inconvenience Rooms:...

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Thank frank_zenith
Ottawa, Canada
Reviewed 22 December 2016

Recently renovated lobby, it gives the impression that this is a 4 star hotel, but when you have a closer look, it ressembles more a 3 star hotel. Stayed here on business for almost 2 months and during that time period the following happened: - no water one evening - no wi-fi and TV for 4 days (except in the...

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2Thank GatineauOttawaSarah
Reviewed 7 December 2016 via mobile

The staff is very welcoming and do their best. The rooms are minimal, and I felt transported back to the '70s by the decor and feel. Light switches are inconveniently located and outlets limited. They have a washer and dryer for guest use but they didn't have detergent during my visit. Television is available with limited stations. The breakfast is...

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Thank Ruth20904
Pretoria, South Africa
Reviewed 28 November 2016

Dear Samantha, Thank you for hosting our two-day conference at The Villas last week. A special thank you for the great service we received from Jacob, Claudine and Linda. They were extremely helpful and handled everytihing in a very professional manner. We have not received any complaints from our delegates. Many thanks Karen

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Thank karenctobias
Pretoria, South Africa
Reviewed 6 November 2016

Great staff, really friendly. would highly recommend staying here. hotel has buffet breakfast and the dinner menu is very good with big portion sizes. the hotel staff are great and very willing to help

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Thank calumdavison
Reviewed 2 November 2016

We had an extended stay at this hotel while my husband sought medical treatment and I worked. I can't say enough about how amazing the staff were. Friendly and inviting and helpful--they made us part of the family. The rooms are not opulent, but they are full suites with separate bedrooms and a full mini-kitchen. There is an outdoor pool...

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Thank Frodesen
cpl1775
Reviewed 29 October 2016

We stayed almost 3 weeks here for medical treatment. My wife was on crutches for much of the trip, so much of what I want to point out is the helpfulness and kindness of the staff. First, amenities: free parking, nice and made-to-order breakfast, free shuttle to the area malls M-F, and a reasonably priced shuttle service for times the...

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Thank cpl1775
HotelManager369, General Manager at The Villas Luxury Suite Hotel, responded to this review

Thank you so very much for taking the time to rate our hotel. Our staff always go out of their way to make all our guests really feel at home. I appreciate all your comments and will take up with management.... Please get well soon and take care! We look forward to serving you with excellent hospitality in the future....

Juba, South Sudan
Reviewed 28 October 2016

The Villas offers basic apartment-style rooms, complete with a kitchen, which made my longer-term stay more enjoyable. I would not describe these as "luxury" though. The rooms are dated and have older furniture, but the kindness of the staff made this a wonderful stay. I was hospitalized during part of my stay and the staff did everything they could to...

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Thank vordersg
HotelManager369, General Manager at The Villas Luxury Suite Hotel, responded to this review

Thank you very much for taking the time to write a review, your comments are appreciated. We are under going room renovations to get a more modern look. I am delighted to hear that the staff went the extra mile to accommodate you during your stay. Take care ! Regards S. Nothnagel Assistant General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about The Villas Luxury Suite Hotel

Address: 276 Orient Street | cnr Orient & Pretorius Street, Arcadia, Pretoria 83, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: $126 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Villas Luxury Suite Hotel 4*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Pretoria
#11 Business Hotel in Pretoria
#13 Luxury Hotel in Pretoria
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Questions & Answers

Here's what travellers have asked, with answers from The Villas Luxury Suite Hotel staff and other travellers.
1 question
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washington, dc
over a year ago

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Questions? Get answers from The Villas Luxury Suite Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not on the street as it is noisy, although the street side rooms are nice luxury suites with more space”
Swissmilitex, 21 Feb 2017 | Read review
“If you must stay here, ask for a room not on the street as it is noisy”
GatineauOttawaSarah, 22 Dec 2016 | Read review
“Get a one-room suite instead of a studio”
cpl1775, 28 Oct 2016 | Read review
“All rooms were very quiet - no noise from neighbors.”
ExpatDiver, 21 Aug 2016 | Read review
“Excellent rooms. Stayed in A205”
mmipango, 20 Jul 2016 | Read review
5 of 5