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Park Inn by Radisson Cape Town Newlands

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10 Hemlock Street, Newlands 7700 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (74)
Room & Suite (47)
Dining (39)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 13/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 13/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 3 hotels in Newlands
Location
Cleanliness
Service
Value
Travellers' Choice
Park Inn by Radisson Cape Town Newlands is a 122-room newly built hotel that enjoys a prime location in close proximity to the city's main sporting venues, shopping malls and historical tourist attractions. The hotel is just 15 minutes from Cape Town International airport and ten minutes form the CBD. Park Inn by Radisson Newlands delivers a great night's sleep in a clean, personalized environment. Park Inn by Radisson Cape Town Newlands also offers the best venues for successful meetings. With smart services and smart rooms, including 5 meeting rooms with the largest able to host 160pax, the hotel is the smart choice for both formal and informal meetings and events. Park Inn by Radisson Cape Town Newlands also has a recreation hub, which houses leisure facilities such as a gym and outdoor swimming pool. The Live-Inn Room concept provides guests with a lifestyle hub where they can socialize and relax in the spacious Lobby or enjoy reading in the Lounge. Food & Drink options at the hotel include Live-Inn Room, a hip all-day dining concept. Live-Inn Room is bold new concept that delivers buzz and ambiance, great food and friendly service in a modern setting. Fresh ingredients, charcoal grilled meats and fish, locally inspired specialities and classic dishes make up Live-Inn Room's menu. The drinks menu has been designed to offer variety and value.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Snack bar
Special diet menus
Shuttle bus service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Afrikaans
458Reviews7Q+A37Room tips
Traveller rating
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Popular mentions
stevensacco wrote a review Nov 2021
2 contributions
For a business tip this hotel is perfect. It has all you need to make you feel welcome and this takes the drag out of traveling. 15min drive from the airport and 10min drive to the office so very convenient. The inly gripe I have, and it is small, is the house brand coffee....I take my own
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Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Angus Spurr, General Manager at Park Inn by Radisson Cape Town Newlands
Responded 30 Nov 2021
Dear Steven, We are always delighted to have you spending time with us and are thrilled that you enjoyed the your most recent stay, tucked away in the leafy Southern Suburbs. It always pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Cape Town Newlands, I look forward to welcoming you back again in the very near future.
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Mrs G wrote a review Nov 2021
Cape Town Central, South Africa2 contributions
My husband and I never received such bad service from hotel staff. I requested when booking 4 months ago even called and email them to make sure il be getting a room with a nice view and balcony for our 20 year anniversary I even made sure on th day of arrival and the receptionist said yes they got my request she never confirmed that my request wasn't met from their side but we got the worst room ever oppersite a construction site with very loud noise hole Friday afternoon and early Saturday morning such a horrible sound to wake up to,there was also no view our view was the busy main road with construction trucks and caterpillars on top of that we were put out of our room by three staff including the receptionist she came to our room at 11:45 and 12:04 we never felt so embarrassed,we experienced loudshedding without any emergency lights in our room and afterwards we had no Wi-Fi for the rest of Friday evening. Management really need to send some of their staff for professional customers service training.we felt like we've been labeled simply due to the fact that we strick a good deal through Agoda.I would not recommend this hotel to anyone.We went to The Colosseum luxury hotel after booking out from Park inn by Radisson Newlands.Our room was amazing friendly staff and very welcoming Thanks to Colosseum luxury hotel making our stay such memorable one just wish I made my booking for 2 nights and never ended up by Park Inn by Radisson.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Angus Spurr, General Manager at Park Inn by Radisson Cape Town Newlands
Responded 30 Nov 2021
Hi Ayesha, I apologise for your experience at our hotel. I have looked into your reservation, with the requests for a high floor and view. This was met with a room allocated on the 4th floor, overlooking the terrace and pool area. Unfortunately the construction across the road is not in our control. The only thing I can do is offer an apology that this impacted your stay in a negative way. I will address the note raised regarding a team member coming to your room, as this should have been a call to the room shortly before 12:00 to see when you would be checking out. This is check out time and there was no request for a late check out, which would have happily granted, if asked. Again, I will discuss your experience with my team, thank you for bringing these issues to my attention.
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paulbS454TT wrote a review Nov 2021
Midrand, South Africa2 contributions
This was my third stay at the hotel and just as enjoyable as the previous times. The hotel is close to the airport and very well situated for business purposes. Will definitely stay there again and recommend it to other people. Thank you.
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Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Angus Spurr, General Manager at Park Inn by Radisson Cape Town Newlands
Responded 15 Nov 2021
Hi Paul, Thank you for the comments on your recent stay with us. Absolutely thrilled that you enjoyed the hotel, tucked away in the leafy Southern Suburbs, as well as the great service from our team. We look forward to your return visit in the near future.
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uns360 wrote a review Nov 2021
London, United Kingdom1 contribution
It was really just not great. My arrival experience they were not able to find my booking, there was no offer to help with my bags. There was a great deal of noise outside the room in the hotel with teenage boys sports teams staying there and making a huge amount of noise. When moved to the other side of the hotel there was no school sports teams but there was BUILDERS next door building from 7AM to 7PM. There was one nice staff member, along with the cleaning staff and kitchen staff but most of the other staff seemed uninformed and demoralised and some were actually arrogant such as the food manager. Its dissapointing because this COULD have been a great stay if certain basic services were done well but they weren't, this is not a 7 star hotel so I was not expecting the red carpet but I really thought my experience would be better.
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Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Angus Spurr, General Manager at Park Inn by Radisson Cape Town Newlands
Responded 12 Nov 2021
Thank you for taking the time to share your feedback from your visit to the Park Inn by Radisson Cape Town Newlands . Great that you enjoyed the hotel and it's location, tucked away in the leafy Southern Suburbs. Also, thank you for pointing out the great service from Elouise, housekeeping and the restaurant team. The construction and noise across the road from the hotel, is unfortunately not in our control and we hope that this will end soon. I will be addressing the comments made around the service issues you mentioned, with the various department heads. Thank you for bringing this to my attention.
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matshetlhamethi wrote a review Sept 2021
Pretoria, South Africa1 contribution
Being my second time at the hotel the room and service from hotel staff very friendly and welcoming ,however food experience was terrible for me and I do not think i will be able to eat there again no thanks.
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Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Angus Spurr, General Manager at Park Inn by Radisson Cape Town Newlands
Responded 16 Sept 2021
Dear Miss Methi, Thank you for taking the time to send us some feedback on you recent stay. I was thrilled to read that you enjoyed your time at the hotel as well as the friendly service from my team. I apologise for your dinning experience and will be taking this up with both the restaurant and kitchen teams. Thank you for bringing this to my attention. I hope to be welcoming you back again in the near future. Warm regards,
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PRICE RANGE
USD 48 - USD 98 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapeCape TownNewlands
NUMBER OF ROOMS
122
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Frequently Asked Questions about Park Inn by Radisson Cape Town Newlands
Which popular attractions are close to Park Inn by Radisson Cape Town Newlands?
Nearby attractions include PPC Newlands Cricket (0.5 km), Rush Claremont (0.3 km), and Cavendish Square (0.5 km).
What are some of the property amenities at Park Inn by Radisson Cape Town Newlands?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Park Inn by Radisson Cape Town Newlands?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Park Inn by Radisson Cape Town Newlands?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Inn by Radisson Cape Town Newlands?
Yes, free parking is available to guests.
What are some restaurants close to Park Inn by Radisson Cape Town Newlands?
Conveniently located restaurants include Bihari, PRIMI Cavendish, and Tiger’s Milk.
Are there opportunities to exercise at Park Inn by Radisson Cape Town Newlands?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Park Inn by Radisson Cape Town Newlands have an airport shuttle?
Yes, Park Inn by Radisson Cape Town Newlands offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Park Inn by Radisson Cape Town Newlands have airport transportation?
Yes, Park Inn by Radisson Cape Town Newlands offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Park Inn by Radisson Cape Town Newlands located near the city centre?
Yes, it is 0.9 km away from the centre of Newlands.
Are any cleaning services offered at Park Inn by Radisson Cape Town Newlands?
Yes, dry cleaning and laundry service are offered to guests.